Information Technology Market Research Reports

The global Information Technology industry is navigating a period of transformative change. The development of cloud computing solutions, advancements in artificial intelligence, and the increasing focus on cybersecurity are rapidly altering the industry landscape. To remain competitive and take advantage of new opportunities, businesses need access to up-to-date market research and insights.

Frost & Sullivan delivers comprehensive market research reports for the Information Technology sector, featuring detailed market forecasts, industry trend analyses, competitive benchmarks, and future growth opportunity assessments. Our reports are crafted by leading industry analysts using a robust methodology that combines both primary and secondary data sources....

Key Topics Covered:

Emerging Technologies:

  • Generative AI (GenAI) for IoT: Integration of AI with the Internet of Things (IoT) for predictive maintenance, automation, data analytics, and smart solutions.
  • Metaverse in Asia: Growth of the Metaverse and virtual reality technology in the Asian market.
  • Blockchain Technology: Market trends, adoption, roadmap, and innovations in blockchain technology.
  • Edge Data Centers: Growth opportunities in edge computing and decentralized data processing.
  • Custom Silicon in Public Cloud: Impact of AI and machine learning on chip design for cloud computing.
  • IoT Start-up Tracker: Focus on digital healthcare services offered by startups.

Cloud Computing:

  • Global Data Center Services & The State of the Cloud (Europe & Asia-Pacific): Market growth, trends, infrastructure, providers, and security aspects of cloud computing in these regions.
  • Maximizing Business Success with Cloud Solutions (Latin America): Utilizing cloud computing, AI, and data for business growth in Latin America.
  • North American Data Center Colocation Services: Growth trends, market size, and leasing options for colocation services in North America.

Customer Experience (CX):

  • Global CX Outsourcing Services: Trends, strategies, and solutions for outsourcing customer experience services.
  • CX Growth Opportunities in Healthcare & Retail: Improving customer experience in healthcare and retail industries.
  • Customer Experience Management: Growth opportunities in CX management services globally, in Latin America, and Asia-Pacific.
  • Growth Opportunities in CX Transformation: Strategies and opportunities for transforming customer experience across various sectors.
  • Important Foundational Lessons for Improving Customer Experience: Key learnings and best practices for enhancing customer experience.

Data & Security:

  • Cyberthreats & Data Protection: Impact of cyber threats on data protection industry growth.
  • The Current State of the Internet of Things: Evolution, fragmentation, and integration strategies for the IoT landscape.

Other:

  • Advancements in Contact Center Workforce Optimization: Trends in workforce optimization tools, AI integration, automation, and software innovations for contact centers.
  • AI: Global Megatrends and Ecosystem Growth Opportunities: Overall trends and growth opportunities in the global AI ecosystem.

Additional Observations:

  • Industry Focus: Many reports cater to specific industries, like healthcare, retail, and contact centers, highlighting the need for tailored CX strategies and technology adoption.
  • Regional Focus: Reports on cloud computing, data centers, and CX management services often have a regional focus (Europe, Latin America, Asia-Pacific, North America), indicating the importance of understanding market nuances in different parts of the world.
  • Convergence of Technologies: Several topics showcase the increasing integration of technologies like AI, cloud computing, and data analytics to drive business growth and improve customer experience.
  • Security & Privacy Concerns: The focus on data protection alongside data-driven growth opportunities emphasizes the growing need for robust cybersecurity solutions.

Potential Areas for Further Exploration:

  • Impact on Specific Jobs: How will these advancements impact specific jobs within different industries (e.g., retail contact centers, data centers)?

Sustainability Considerations: Are there any sustainability concerns associated with the development and deployment of these technologies (e.g., data center energy consumption)

For further information on Frost & Sullivan’s research or to speak to one of our team of growth experts about your company’s future growth needs please contact us.

  1. 13 Sep 2023  |  South Asia, Middle East & North Africa  |  Market Research

    Indian Data Center Colocation Services Growth Opportunities

    Hyperscale Demand to Ensure Transformational Growth of Data Center Colocation Services

    India dominates the South Asian data center colocation services market, contributing about 90%. It will continue to dominate the region for a few years because of high demand from the hyperscale cloud segment, OTT participants, and content providers. The demand for hyperscale data center capacity has been growing because of enterprises moving their...

    $2,450.00
  2. 21 Dec 2018  |  South Asia, Middle East & North Africa  |  Market Research

    Indian Cloud Services Market Outlook, Forecast to 2023

    Businesses Consider Cloud Infrastructure a Core Component of their Business and are Exploring Different Cloud Solutions and Services, Fueling Market Growth

    Cloud services have evolved to become the backbone of IT infrastructure, cutting across all segments of the industry, from large to small enterprises. Companies today are adopting different types of cloud offerings, including infrastructure hosting, SaaS offerings, productivity suites, and database hosting. They implement cloud technologies to sim...

    $1,500.00
  3. 11 Dec 2018  |  South Asia, Middle East & North Africa  |  Market Research

    Digital Transformation of Healthcare in the Gulf Cooperation Council, 2018

    The Rising Life Expectancy and the Growing Demand for Healthcare Services Create Opportunities for Technology Providers

    This market insight highlights global healthcare trends and the GCC’s position in relation to these developments. It also assesses opportunities for technology providers with a focus on the penetration potential of key medical technologies. Countries under study are the United Arab Emirates, Saudi Arabia, Qatar, Bahrain, Kuwait, and Oman. Top 3 ...

    $1,500.00
  4. 15 Mar 2018  |  South Asia, Middle East & North Africa  |  Market Research

    India Hosted/ Cloud Contact Center Market Update, Forecast to 2023

    Upswing in the Market, as Customer Awareness and Focus on Cost, Flexibility and Scalability Continue to Grow

    Today, companies globally are challenged by the rapidly shifting market forces including the fast rate of innovation, change in technology landscape, increasing consumerization and changing economic scenarios. Firms are increasingly launching new and disruptive services in the market to differentiate themselves from the rest. On the other hand, end...

    $2,000.00
  5. 14 Feb 2018  |  South Asia, Middle East & North Africa  |  Market Research

    India Managed Security Services Market, Forecast to 2021

    Pressure to Reduce Operational Costs Driving MSS Adoption

    The MSS market in India grew by 24.1% on a year-on-year (YoY) basis. In 2016, the MSS segment continued to witness growth in the Indian market, owing to the increasing demand of cybersecurity solutions. This was being driven by the government’s drive for digitization through its Digital India campaign. Furthermore, the National Payments Corporati...

    $4,950.00
  6. 03 Jul 2015  |  South Asia, Middle East & North Africa  |  Market Research

    Network Security Market in India CY 2014

    Advanced, Sophisticated, and Targeted Attacks Leads to Higher Adoption of Network Security Solutions

    In the last few years, there have been organised security breaches in the Indian subcontinent that have caused data losses worth millions of dollars. Organisations in the region have started to realise that these sophisticated attacks not only affect their business continuity and agility but also tarnish their brand image. Consequently, companies a...

    $1,500.00
  7. 18 Jun 2015  |  South Asia, Middle East & North Africa  |  Market Research

    Contact Center Applications Market in India CY 2014

    Customer Experience and Omnichannel Interaction Leading to High Adoption

    This Market Insight examines key trends, vendor performance, and vertical and horizontal revenue and trends in the Indian contact center applications market. Customer service is a critical differentiating factor amongst businesses. Organizations are showing more willingness to invest in new processes and solutions to enhance customer service and im...

    $1,500.00
  8. 15 Nov 2013  |  South Asia, Middle East & North Africa  |  Market Research

    IT Service Opportunities in the Indian Automotive Sector

    Increasing Business Transformation Drives Opportunities for IT Services

    This research service analyzes IT service opportunities in the Indian automotive sector. The key driver for the growth of IT services in the sector is increased spending by large OEMs. Streamlining their supply chain, better customer connect, and the need for real-time availability of information across the value chain have all played a crucial rol...

    $4,950.00
  9. 06 Sep 2013  |  South Asia, Middle East & North Africa  |  Market Research

    State of Cloud Computing Security in the UAE

    IT Spending Habits and Future Outlook of Cloud Customers in the UAE

    This study provides an overview of the cloud security market in the UAE. Besides the cloud security market, it also assesses the cloud market in general. The study looks at the main challenges, drivers and restraints for this market. It estimates market size and growth rate and provides overviews of key market participants. The key strength of the ...

    $6,950.00
  10. 18 Apr 2013  |  South Asia, Middle East & North Africa  |  Market Research

    Data Centre Market in Gulf Cooperation Council Countries

    Shift from CAPEX to OPEX Drives the Uptake of Data Centre Services

    This study provides an overview of the data centre market in the Gulf Cooperation Council (GCC) countries. It focuses on two market segmentsmanaged hosting and colocationand provides an overview of cloud services status in the region. It looks at the main drivers and restraints faced in individual markets and the GCC market as a whole. The study ...

    $6,950.00