IT Services and Applications

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 19 Aug 2019  |  Asia Pacific  |  Market Research

    Thailand Data Center Services Market, Forecast to 2025

    The Thailand Data Center Market is Expected to be Highly Competitive in the Near Future due to Strategies Adopted by Existing Players and the Entrance of New Players

    The data center market in Thailand is growing rapidly due to digital transformation initiatives implemented by the government and increasing data center adoption by small, medium, and large enterprises. Emerging disruptive technologies can transform the businesses of an enterprise digitally. Increase in the migration of OTT and CSP players, incomin...

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  2. 30 Jul 2019  |  Global  |  Frost Radar

    Frost Radar in the Marketing Automation Solutions Market

    A Measurement System to Spark Companies 2 Action (C2A)—Innovation That Fuels New Deal Flow and Growth Pipelines

    This Frost Radar focuses on the global marketing automation solutions market and related research with a base year of 2018. Marketing automation solutions, by definition, comprise platforms that automate marketing and sales activities to drive revenue growth and empower organizations to make data-driven decisions. A marketing automation solution co...

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  3. 16 Jul 2019  |  Global  |  Market Research

    Global Marketing Automation Solutions (MAS) Market, Forecast to 2025

    MAS Will be a Key Technology for Businesses to Bring Customers an Omni-channel Marketing and Sales Experience

    This study focuses on the global marketing automation solutions market. The study considers 2018 as the base year, with market growth, regional splits, and specific customer segment revenue growth forecasted till 2025. A marketing automation solution comprises platforms that automate marketing and sales activities to drive revenue growth and empowe...

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  4. 11 Jul 2019  |  North America  |  Frost Radar

    Frost Radar in the Media Content Delivery Networks Market

    A Measurement System to Spark Companies 2 Action (C2A) - Innovation that Fuels New Deal Flow and Growth Pipelines

    Frost & Sullivan defines CDN providers as companies that offer service-based technology and products that enable the delivery of content from their servers to the end user on the public Internet CDN vendors largely have proprietary infrastructure and use a combination of servers, network routing, and intelligent software to enable the delivery of c...

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  5. 05 Jul 2019  |  North America  |  Market Research

    North American Mobile Forms Market, 2019

    New Strategies, Target Markets, and Growth Potential

    This study examines the North American standalone mobile forms market. Leading providers are profiled. In addition, market trends and issues, drivers and challenges, the competitive landscape, and potential growth opportunities are defined and discussed. Mobile digital forms remain a key entry point for companies that want to embark on the digita...

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  6. 28 Jun 2019  |  Global  |  Technology Research

    Convergence of AI and AR: Transforming the Future of Business Applications

    An overview on how AI+AR is Impacting Customer Experience and the Way Businesses Work

    The convergence of artificial intelligence and augmented reality is transforming business applications and is likely to have a profound impact on customer experience and the way businesses work. Computer vision, an artificial intelligence technology, allows computers to understand the objects seen through cameras, which are identified and labeled u...

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  7. 28 Jun 2019  |  Global  |  Technology Research

    Cognitive Process Automation: AI Enabling Next Generation RPA Applications

    How Cognitive Automation is Shaping the Future of Businesses Globally?

    In a connected world, customers across industries are looking for faster and more efficient ways to connect with brands. Companies at the same time are trying to cut manual processes and to automate menial and repetitive tasks in order to reduce their labor costs and to inculcate more efficiency into their business processes. Robotic process automa...

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  8. 28 Jun 2019  |  Asia Pacific  |  Market Research

    Global Live Video Streaming (LVS) Platform, 2019

    The Next Generation of Communication, Interaction and Marketing

    Internet users are now watching more diversified video content generated by professional or general users in real time. With growing penetration rate of Internet and mobile devices, users and streamers find it easy to record, watch, and share video content and interact with each other online. The Live Video Streaming (LVS) platform provides a cha...

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  9. 07 Jun 2019  |  Global  |  Market Research

    Smart Home Insurance—Role of Emerging Technologies, 2019

    New Business Models and Enhanced Customer Engagement Critical for Insurers to Retain Relevance and Competitiveness

    Consumers' interest in connected devices has been one of the significant drivers of innovation in the sector. Over the years, as the cost of sensors declined, the number of IoT-enabled devices has increased steadily and they have become more affordable and viable. However, consumers continue to be wary about data privacy and sharing. The applicati...

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  10. 20 May 2019  |  Latin America  |  Market Research

    Brazilian IT Outsourcing Market, Forecast to 2024

    Application Management will Drive Market Growth as Digital Transformation Increases in Relevance

    The Brazilian market for technology services has been readjusted to meet new demands since end-user companies require services that can provide high value add, can be quickly implemented, and are offered at more competitive prices. Companies across industry verticals have different technology maturity levels and look for service providers who have ...

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