IT Services and Applications Market Research Reports

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 22 Dec 2020  |  Global  |  Market Research

    The State of the Cloud

    Results from the 2020 Frost & Sullivan Global Cloud User Survey

    The first months of 2020 separated the digitally mature from the pack. In response to COVID-19s economic chaos, including disrupted supply chains; shutdowns in physical facilities; and a shift in priorities from growth to health and safety, the companies best able to pivot were those that were already well into their cloud journeys. Such firms le...

    $4,950.00
  2. 17 Dec 2020  |  North America  |  Frost Radar

    Frost Radar™: Latin America Managed Public Cloud Service Providers, 2020

    Benchmarking Future Growth Potential

    Cloud migration—specifically, migrating legacy applications and data to a cloud environment—has become one of the top hindrances companies face when planning and implementing a cloud strategy. This is due to a number of reasons, both technical and non-technical, including the physical challenge of moving vast amounts of data to the cloud; incom...

    $4,950.00
  3. 09 Dec 2020  |  Global  |  Frost Radar

    Frost Radar™: Global Platform and Infrastructure as a Service Market, 2020

    Benchmarking Future Growth Potential

    Competition in the public cloud market has moved up-the-stack. As cloud IaaS services become increasingly commoditized, leaders in the cloud infrastructure space - including AWS, Microsoft Azure, and Google Cloud Platform - are enhancing their development and delivery platforms as a way to woo the next generation of application developers, and thu...

    $4,950.00
  4. 27 Nov 2020  |  Global  |  Market Research

    Impact of COVID-19 and Transformative Technologies on ICT Spending Patterns, Global, 2017–2026

    XaaS, IoT and AI will be the Top Growth Opportunities Across Verticals in 2021 and Beyond

    Global ICT spending reached $2.8 trillion in 2019, registering 3.6% YoY growth. While ICT spending is currently prioritized towards business continuity and solutions to better cope with the pandemic and a post-pandemic business environment, Frost and Sullivan predicts a shift in IT spending patterns, which will lean more towards digital and emergin...

    $2,450.00
  5. 24 Nov 2020  |  North America  |  Market Research

    COVID-19 Geopolitical Chaos Highlights the Importance of Marketing Automation Solutions, 2020

    Transformational Growth will Result as the Way We Communicate Fundamentally Changes

    The COVID-19 pandemic changed the way businesses run and how people communicate. Digital is king, and with the social distancing and lockdown rules in place, businesses must invest in digital solutions that enable remote working and automate business processes such as marketing and sales. Without these adjustments, businesses will lose out on conne...

    $4,950.00
  6. 17 Nov 2020  |  North America  |  Market Research

    Global Cloud Infrastructure-as-a-Service (IaaS) Market, Forecast to 2025

    Competition Moves up the Stack as IaaS Adoption Accelerates

    The global infrastructure-as-a-service (IaaS) market registered strong revenue growth in 2019 (28.8%). This results from key market participants expanding their market presence, growing and intensifying partnerships, broadening client portfolio, and launching new features, products, and services. The IaaS market performance remains strong in 2020, ...

    $4,950.00
  7. 12 Nov 2020  |  North America  |  Market Research

    North American Mobile Asset Management Market Continues Steady Growth Across Multiple Use Cases, Forecast to 2025

    COVID-19, More Affordable Technologies, and Higher Customer Expectations are Driving New Sales

    This study examines the North American mobile asset management (MAM) market. For the purposes of this study, mobile asset management offerings are defined as solutions that use wireless tracking devices and cellular, location, and sensor technologies to remotely locate and monitor moveable assets that are outside of a companys four walls. Rich data...

    $4,950.00
  8. 04 Nov 2020  |  North America  |  Market Research

    Desktop-as-a-Service Market Powering a Post-Pandemic Workforce

    Growth Opportunities in the Desktop-as-a-Service Market

    In a post-pandemic business environment, businesses are increasingly turning to Desktop-as-a-Service (DaaS) and Workspace-as-a-Service (WaaS) services to enable remote work for employees that need it. By enabling employees to access their critical business applications from anywhere, using any Internet-connected device, these services help ensure b...

    $2,450.00
  9. 30 Oct 2020  |  North America  |  Frost Radar

    Frost Radar™: Desktop-as-a-Service Market, 2020

    A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

    In a post-pandemic business environment, businesses are increasingly turning to Desktop-as-a-Service (DaaS) and Workspace-as-a-Service (WaaS) solutions to enable remote work environments for employees. By freeing employees to access their critical business applications from anywhere, using any Internet-connected device, these services help ensure b...

    $4,950.00
  10. 29 Oct 2020  |  North America  |  Market Research

    Increasing Digitization Transforming the Construction Management Solutions Market, 2020

    A Younger Workforce, Mobile Devices, and Increasing Documentation Encourage the Transition from Pen, Paper, and Spreadsheets to Dedicated Software

    The construction management solution (CMS) market is crowded with numerous small and large vendors competing for customers and market share. Among the most important sources of competitive differentiation are the depth of a vendor’s product line strategy and the ability to address the needs of a variety of stakeholder groups involved in a constru...

    $4,950.00