IT Services and Applications

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 12 Mar 2024  |  Europe

    The State of the Cloud: Europe

    The Quest for Competitiveness in Bleak Economic Conditions Fuels Cloud Migration and Modernization

    As the European economy continues to suffer, growth, competitiveness, and digital resilience are top of mind for enterprises in the region. Cloud and the Internet of Things remain the foundational technologies powering digital transformation in European enterprises. Since 2010, Frost & Sullivan has conducted an annual survey of IT and business d...

    $4,950.00
  2. 18 Dec 2023  |  Europe

    European Data Center Colocation Service Growth Opportunities

    Future Growth Potential Enhanced by Increasing Hyperscale Demand and Digital Transformation Initiatives

    Data centers are core to digital transformation. Enterprises across various industries are outsourcing their data operations to third-party colocation service providers, whose competitive edge is determined by their capacity to scale, ensure an ample power supply, implement efficient cooling infrastructure, and provide robust network connectivity. ...

    $2,450.00
  3. 27 Nov 2023  |  Latin America

    Frost Radar : Infrastructure and Platforms as a Service in Latin America, 2023

    A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

    The infrastructure as a service (IaaS) and platform as a service (PaaS) market is experiencing rapid growth in Latin America. This Frost Radar identifies six market leaders: Amazon Web Services, Microsoft Azure, Huawei, Google Cloud Platform, IBM, and Oracle; offers insight into their best practices, differentiators, and areas of excellence; and p...

    $4,950.00
  4. 21 Sep 2022  |  Latin America

    Frost Radar™: Latin American Low-Power Wide-Area Network (LPWAN) Operators—2022

    A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

    Low-power wide-area networks (LPWANs) are gaining traction globally for their extended coverage, low transmission rate, long battery life, and beneficial cost savings in operations, capabilities that are determinantal to enabling massive Internet of Things (IoT) deployment. Although more than 16 technologies are competing in the global LPWAN la...

    $4,950.00
  5. 09 Sep 2022  |  Latin America

    Growth Opportunities for Telcos in Brazilian ICT Services

    Technology Services Continue to Gain Share in the Enterprise Segment

    This Frost & Sullivan research service offers an analysis of the information and communications technology (ICT) services market, providing market sizing and forecasts by service, in terms of revenue. Frost & Sullivan presents an in-depth analysis of the following markets: fixed telephony, enterprise data communications, fixed broadband, pay-TV, mo...

    $2,450.00
  6. 03 Dec 2021  |  Latin America

    Hyperscalers Driving Colocation Growth in Latin America

    Future Growth Potential Enhanced by Current Cloud Demand, New Investments, and the Region’s Move Toward Increased Digitization

    The Latin American data center colocation market shows a strong future growth potential, enhanced by current cloud demand, new investments, and the region’s move toward increased digitization. According to Frost & Sullivan’s Cloud End-User Survey, nearly 90% of surveyed companies in the region are using colocation today or planning to implement...

    $2,450.00
  7. 22 Sep 2021  |  Latin America

    Growth Opportunities in the Global Webinars and Virtual Events Market

    Travel Restrictions and Remote Work Unlock New Growth Potential for Digital-First Engagement

    In 2020, remote work and social distancing norms drove millions of businesses to cancel their brick-and-mortar events and shift to webinars and virtual events as an alternative to connect with distributed audiences. Driven by the long term, sustainable impact of distributed and hybrid work and adoption of digital channels, webinars and virtual eve...

    $4,950.00
  8. 16 Jun 2021  |  Europe

    Frost & Sullivan Cloud User Survey, European Edition, 2020

    Survey Results Indicate the Impact of the Ongoing COVID-19 Pandemic on European Enterprises, their Technology Programs, and their Journey to the Cloud

    The 2020 Frost & Sullivan Cloud User Survey (European Edition) reveals the impact of the COVID-19 pandemic on European enterprises priorities and technology investments. Conducted in August 2020, the survey garnered responses from 434 IT and business decision-makers from 4 European countries, namely France, Germany, the United Kingdom, and Spain. ...

    $4,950.00
  9. 11 May 2021  |  Latin America

    Latin-America Cloud User Survey, 2020

    Strong Support, Simpler Processes, and Cloud Evangelism will Be Crucial for Successful Cloud Adoption and Implementation Post-Pandemic

    Latin American businesses continue to pursue the digital transformation they began several years ago, with a growing percentage of companies adopting new technologies and moving data and applications from on-premises data centers to the cloud. In fact, 2020 represented a tipping point for IT investments in the region, with companies splitting their...

    $4,950.00
  10. 09 Apr 2021  |  Latin America

    The Hybrid Work Environment Propels UCaaS and Cloud Meeting Services in Latin America and the Caribbean

    The Pandemic Fosters Innovations and Opens Massive Growth Opportunities

    2020 was a disruptive year for the entire world and for the unified communications-as-a-service (UCaaS) and cloud meetings landscape in Latin America and the Caribbean. While these markets were negatively impacted by a tremendous economic downturn along with the loss of millions of jobs (potential users), the demand for remote enterprise communicat...

    $4,950.00