Mobile Workforce Management Markets

Prepackaged Mobile Field-based Worker Applications in North America


The North American mobile workforce management (MWM) market is expanding in terms of competitors, capabilities, and customer expectations. These applications do more than just track field workers; they optimize work processes and enrich the customer engagement opportunity. Growth is being driven by major distribution partnerships, positive hard-dollar results, and powerful mobile devices. Analysis is based on interviews with vendors, channels and end-customers, as well as secondary research. Metrics include user, revenue, and pricing forecasts and market opportunity sizing. Segmentation is available by distribution channel. The forecast period extends from 2011 through 2018, with 2013 serving as the base year.

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Table of Contents

Executive SummaryExecutive SummaryExecutive Summary (continued)Executive Summary—Market Engineering MeasurementsExecutive Summary—Market Engineering Measurements (continued)Executive Summary—CEO’s PerspectiveMarket OverviewMarket Overview—Definitions Market Overview—AcronymsMarket Overview—Key Questions This Study Will AnswerMarket Overview—Category DefinitionMarket Overview—Original Solution DevelopersMarket Overview—Distribution ChannelsMarket Overview—Distribution Channel DiscussionMarket Overview—Distribution Channel Discussion (Continued)Market Overview—Distribution Channel Discussion (Continued)Market Overview—Key TrendsMarket Overview—Key Trends (continued)Market Overview—Key Trends (continued)Market Overview—Key Trends (continued)External Challenges: Drivers and Restraints—Total Mobile Workforce Management MarketDrivers and RestraintsDrivers ExplainedDrivers Explained (continued)Drivers Explained (continued)Restraints ExplainedRestraints Explained (continued)Forecast and Trends—Total Mobile Workforce Management MarketForecast AssumptionsTotal Mobile Workforce Management Market—User and Revenue ForecastUser and Revenue Forecast DiscussionTotal Mobile Workforce Management Market—Pricing Trends and ForecastPricing Trends and Forecast DiscussionTotal Mobile Workforce Management Market—Percent Revenue Forecast by Distribution ChannelDistribution Channel DiscussionDemand Analysis—Total Mobile Workforce Management MarketTotal Mobile Workforce Management Market—Demand AnalysisTotal Mobile Workforce Management Market—Demand Analysis (continued)Total Mobile Workforce Management Market—Demand Analysis (continued)Total Mobile Workforce Management Market—Demand Analysis (continued)Competitive Analysis— Total Mobile Workforce Management MarketCompetitive EnvironmentTop CompetitorsTop Competitors (continued)Top Competitors (continued)Top Competitors (continued)Top Competitors (continued)Top Competitors (continued)Top Competitors (continued)Application Vendor PositioningCompetitor Growth AnalysisCompetitive Factors and AssessmentMega Trends and Industry Convergence ImplicationsMarket Overview—Impact of Wireless Industry Mega Trends on the Mobile Sales Force Automation MarketRelevant Mobile and Wireless Industry Mega TrendsRelevant Mobile and Wireless Industry Mega Trends (continued)Mega Trend Impact on Mobile Sales Force Automation MarketThe Last WordThe Last Word—PredictionsLegal DisclaimerAppendixMarket Engineering MethodologyMarket Engineering MeasurementsMarket Engineering Measurements (continued)Additional Sources of Information on the North American Mobile Workforce Management MarketPartial List of Companies InterviewedActsoft ProfileAntenna Software Profile@hand ProfileAstea International ProfileAT&T ProfileBell ProfileClickSoftware ProfileComplete Innovations ProfileFleetCor Technologies (Telenav) ProfileKony ProfileOracle ProfileProntoForms Corporation ProfileRetriever Communications ProfileSAP ProfileSprint ProfileTeleCommunication Systems (TCS) ProfileTELUS ProfileTOA Technologies ProfileVerizon ProfileXora ProfileLearn More—Next Steps




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