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Navigating Digital Transformation in IT and Communications
Navigating Digital Transformation in IT and Communications
A Customer Perspective
26-Sep-2016
Global
Customer Research
Description
This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets. Technologies covered include Enterprise Mobility Management, Social Media Management & Marketing Tools, eCommerce/mCommerce, Unified Communications & Collaboration, Infrastructure and Data Centers, Big Data and Analytics, Digital Marketing, Customer Experience Management, Cybersecurity, Internet of Things (M2M), ERP/Supply Chain Management/HR Management. There is section on Internet of Things that explores drivers, challenges, and different phases of implementation. End user companies will be able to benchmark themselves with regard to IT investments while IT companies will learn how to gain a competitive advantage over the next few years.
Table of Contents
Research Objectives
Survey Methodology
IT Decision Maker Profile
Respondent Jobs Titles
Organization’s Revenues Growth and Margin
Executive Summary
Executive Summary (continued)
Top Challenges for IT
Top Challenges for IT by Size of Organization
Top Challenges for IT by Region
Top Challenges for IT by CEO and CIO
Top Challenges for IT by Organization’s Revenue Growth
Top Challenges for IT by Organization’s Margin
Top Drivers for IT Investment
Top Drivers for IT Investment in 2018 by Size of Organization
Top Drivers for IT Investment in 2018 by CEO and CIO
Top Drivers for IT Investment in 2018 by Organization’s Revenue Growth
Top Drivers for IT Investment in 2018 by Organization’s Margin
Plans for Investment in IT
Top Technologies Impact on Revenues
Top Technologies Impact on Revenues by Size of Organization
Top Technologies Impact on Revenues by Region
Top Technologies Impact on Revenues by Job Title
Top Technologies Impact on Revenues by Organization’s Revenue Growth
Top Technologies Impact on Revenues by Organization’s Margin
Top Technologies That Positively Impact Cost Reduction
Top Technologies That Positively Impact Cost Reduction by Size of Organization
Top Technologies That Positively Impact Cost Reduction by Region
Top Technologies That Positively Impact Cost Reduction by Job Title
Top Technologies That Positively Impact Cost Reduction by Organization’s Revenue Growth
Top Technologies That Positively Impact Cost Reduction by Organization’s Margin
Top Security Concerns
Top Security Concerns by Size of Organization
Top Security Concerns by Region
Top Security Concerns by Job Title
Top Security Concerns by Organization’s Revenue Growth
Top Security Concerns by Organization’s Margin
Importance of mCommerce
The Internet of Things Deployment Stages
Top Concerns About the Internet of Things
Drivers for Investment in Internet of Things
Best Chip/Module Vendor for the Internet of Things
Best Devices Vendors for the Internet of Things
Best Networking Provider for the Internet of Things
Best Platform Provider for the Internet of Things
Best Systems Integrator for the Internet of Things
Influences for Selecting a Cloud Provider
Percentage of Storage Moved to the Cloud
Percentage of Applications Moved to the Cloud
Value of Cloud-Based Solutions Among Users
Satisfaction with Cloud-Based Solutions
Barriers to Adoption of Cloud-Based Solutions
Use of Mobile Devices
Support for Mobile Operating Systems
Enforcing BYOD Policies and Expectations for Future
Organization’s Approach to IT Investments and its Competitive Assessment
Organization’s Approach to IT Investments by Organization’s Revenue Growth
Organization’s Approach to IT Investments by Organization’s Margin
IT Solutions Usage by Technology Adoption
2015 IT Budget in Relation to Organization’s Revenue
2015 vs 2016 IT Budget Allocation
Expected IT Budget Change in 2017
Percentage of IT Budget Consumed by Top Three Communications Suppliers
Percentage of IT Budget Consumed by Small to Medium Communications Suppliers
CAPEX Vs. OPEX Spending
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Value Proposition: Future of Your Company & Career
Global Perspective
Industry Convergence
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Popular Topics
Excerpts from study:
•With 35% of IT industry respondents saying they are early adopters, it is clear that this industry is the biggest proponent of IT solutions. More importantly, almost half of the respondents who had the highest margins and 37% of respondents who had the strongest growth were early adopters of IT.
•The top IT challenges for respondents are aligning IT with business goals, dealing with security threats, and migrating to the cloud.
•This year, top drivers for IT investments include expanding into new markets, boosting creativity and innovation, improving productivity, and reducing costs. CEOs, however, are most concerned with improving sales and marketing effectiveness.
•Companies with the strongest revenue growth find great value in social media management and marketing tools.
•Today, the most commonly deployed IT tools focus on cyber security, eCommerce, and the customer experience. In two years, they will be surpassed by the Internet of Things (IoT) an
| Deliverable Type | Customer Research |
|---|---|
| No Index | No |
| Podcast | No |
| Author | Melanie Turek |
| Industries | Telecom |
| WIP Number | 9AC0-00-25-00-00 |
| Keyword 1 | Digital Transformation in IT |
| Keyword 2 | Digital Transformation in Communications |
| Keyword 3 | survey of IT decision makers |
| Is Prebook | No |