The Developing European Market for Hosted Unified Communications and Collaboration Services

Pioneering UCC-as-a-Service Offerings Drive the Hosted Communications Market

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The concept of hosted enterprise IP communications services was introduced over a decade ago. However, it has started to gain a mainstream acceptance only in the recent years, as modern communications have become more sophisticated and global recession generated interest in alternative delivery methods. This strategic analysis is part of Frost & Sullivan's continued coverage of the global enterprise communications marketplace. It offers detailed look at the emerging market for hosted unified communications and collaboration services, its current state and shifting dynamics. This study focuses on hosted IP telephony services as a foundation for more comprehensive unified communications and collaboration service bundles.

Table of Contents

The Developing European Market for Hosted Unified Communications and Collaboration Services, Hosted Unified Communications and Collaboration Services Market Analysis IntroductionExecutive SummarySegmentationUnified Communications DefinitionUnified Communications Deployment MethodsScope of the Study and Research MethodologyMarket OverviewState of the MarketMarket Engineering MeasurementsMarket DynamicsIndustry ChallengesMarket DriversMarket RestraintsMarket AnalysisMarket ForecastsRegional ForecastsMarket TrendsCompetitive AnalysisKey FindingsCompetitive StructureProfiles of Selected Market ParticipantsBroadSoftBTInterouteOrange Business Services (OBS)Verizon BusinessSiemens Enterprise Communications (SEN)




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