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30-Sep-2006
North America
Market Research
N088-01-00-00-00
IT02033-EU-MR_11788
This end-user survey shows current adoption statistics of technologies used in multi-channel contact centers. Investment plans in multi-channel contact technologies for the future are also indicated. The results are based on a web-based survey conducted by Frost & Sullivan.
Overview
- Executive Summary
Survey Details
- Methodology
- Demographics
Survey Results
- Multi-channel Contact Center
Conclusions
- Conclusions/Implications
Appendix
- Definitions
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| Deliverable Type | Market Research |
|---|---|
| No Index | Yes |
| Podcast | No |
| Industries | Information Technology |
| WIP Number | N088-01-00-00-00 |
| Is Prebook | No |
Multi-channel Contact Center End-User Survey
$1,500.00
Special Price $1,125.00 save 25 %