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02 May 2025  |  North America  |  Market Research
CCaaS Expansion or Contraction?
The Competitive Dynamics Behind Non-Traditional Solution Providers Disrupting the Contact Center Ecosystem
Over the last five years, leading providers in the ICT industry have expanded into the contact centers-as-a-service (CCaaS) space by integrating natively built contact center (CC) capabilities into their offerings. Leveraging their strengths in unified communications (UC), video conferencing, networking, and artificial intelligence (AI), these comp...
$2,450.00
Special Price $2,205.00 save 10 %
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19 Feb 2026  |  North America  |  Megatrends
Future of the United States Part 4: Industry in America
Growth Opportunities Driven by Advanced Technologies and Megatrends
The Future of the United States explores the transformative trends shaping national competitiveness, economic resilience, and technological leadership through 2035. US energy policy is reinforcing fossil fuel expansion while navigating the growth of renewables, addressing increasing electricity demand from AI-intensive industries, and modernizing t...
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22 Mar 2012  |  North America  |  Market Research
Global CSP Billing Part 6: Interconnect & Settlements and Partner Management Market Forecast and Supplier Assessment
This report looks at the billing interconnect & financial settlements market along with the evolving content partner management sector. Interconnect & settlements and partner management is the fourth of four major functional domains that define end-to-end billing for the CSP marketplace. This report provides a five-year market forecast and market s...
$4,950.00
Special Price $3,712.50 save 25 %
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18 Nov 2025  |  North America  |  Market Research
North American Managed SD-WAN Market Forecast, 2025–2029
Still Climbing: SD-WAN’s Steady Rise as Part of the Digital Transformation
Frost & Sullivan’s latest analysis of the managed SD-WAN market highlights a dynamic and steadily growing landscape. Managed SD-WAN encompasses both the software-defined network overlay and the diverse underlay technologies, such as internet, wireless, and broadband, which support enterprise connectivity. The market is forecast to grow robustly, wi...
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23 Jan 2020  |  North America  |  Market Research
Challenges and Best Practices in Multi-CDN Deployment
CDNs are a Logical Part of the Technology Stack that can benefit from Leveraging Multiple Providers
Multi-CDN strategies are quickly becoming a topic of interest for organizations in a wide range of industries. There are clear, tangible business benefits to deploying multi-CDNs around improving the user experience and controlling costs. And although some respondents hold the perception that operating multi-CDNs can be complex, companies are dispe...
$1,500.00
Special Price $1,125.00 save 25 %
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29 Nov 2010  |  North America  |  Market Research
North American IVR and Voice Portal Systems Markets
This strategic analysis is part of Frost & Sullivans continued coverage of the contact center marketplace. The scope of this research study includes traditional IVR systems and enterprise voice portals. This research service focuses on premise based (CPE) IVR systems. Within this analysis, Frost & Sullivan has identified challenges, drivers and tr...
$4,950.00
Special Price $3,712.50 save 25 %
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15 Apr 2021  |  North America  |  Market Research
IoT Start-Up Tracker—Digital Agriculture
Need for Increased Productivity and Resource Optimization Creates New Growth Opportunities
The digital agriculture industry is increasingly focused on improving productivity and driving sustainability through radical innovation and digital transformation. Frost & Sullivan's Start-Up Tracker is a resource to help the ecosystem participants identify solution providers with offerings that match industry challenges. The Start-Up Tracker p...
$2,450.00
Special Price $1,837.50 save 25 %
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13 May 2021  |  North America  |  Market Research
IoT Start-up Tracker—Digital Retail
Seamless Integration Between Offline and Online Creates New Growth Opportunities
The retail industry is increasingly focused on increasing sales and revenue through radical innovation and digital transformation. Frost & Sullivan's Start-Up Tracker is a resource to help the ecosystem participants identify solution providers with offerings that match industry challenges. The Start-Up Tracker provides a rich database of start-up...
$2,450.00
Special Price $1,837.50 save 25 %
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10 Feb 2006  |  North America  |  Market Research
U.S. IVR (Interactive Voice Response) System Markets
This strategic analysis is part of Frost & Sullivans continued coverage of the contact center marketplace. The study provides an insight into the traditional and speech-enabled interactive voice response (IVR) markets. This study primarily covers vendors that provide a DTMF-type IVR system at the basic level along with an option for speech-enabled...
$4,950.00
Special Price $3,712.50 save 25 %
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28 Dec 2015  |  North America  |  Market Research
Public Safety ICT in the North American Smart City
A $10-billion Opportunity in 2016–2020
AAs part of the transition to Smart Cities, municipal leaders have embraced technological solutions for public safety priorities in the field of law enforcement, emergency response, and courts and corrections. Many of these departments in the United States and Canada use outdated systems and protocols that are cumbersome and inefficient. ICT provid...
$6,000.00
Special Price $4,500.00 save 25 %