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17 May 2021  |  North America  |  Market Research
Growth Opportunities in 5G—Amdocs Introduces the 5G Value Plane
Next-generation Content, Communication, and Collaboration Services Accelerate Growth in 5G
The biggest growth opportunities for communications service providers (CSPs) and their suppliers will be in helping a wide variety of industries and companies utilize 5G to accomplish things never before possible. Disruptive technologies make 5G look much different, behind the scenes, than 4G LTE. The network is now cloud-based and virtual and can...
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22 Apr 2022  |  Global  |  Customer Research
UCC Investment Priorities for 2022 and Beyond
IT Decision Makers Reveal Investment Plans for the Next Normal
In the 2022 Unified Communications and Collaboration Industry Outlook, Frost & Sullivan's Connected Work research team keeps its fingers on the pulse of IT decision makers (ITDMs) across regions, industries and organization sizes. We surveyed thousands of ITDMs about their current unified communications and collaboration technology adoption status,...
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30 Mar 2023  |  North America  |  Customer Research
2023 UCC Buyers’ Perspectives
Digital Technology Investment Plans are Strong Amid Trying Macro Conditions
As the pandemic fades there are questions about the sustainability of remote and hybrid work, how to modify office real estate to support remote work and better employee engagement. IT decision maker input in Frost & Sullivan's latest survey provides answers. Business leaders are confident that remote work is solidified as a norm, and that supporti...
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25 Aug 2023  |  Global  |  Customer Research
Investment Priorities for the Workplace and Video Conferencing
IT Buyers Reveal Hybrid Workplace Plans for 2023 and Beyond
Trends in 2023 indicate significant and steady progress on workplace transformation. Most business leaders are re-envisioning and reshaping their business culture, the physical workplace, and technology investments. This is leading to permanent shifts in the relevance of the physical office and the role of technology in the workplace. The next ph...
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06 Feb 2026  |  North America  |  Market Research
Growth Opportunities in the US Mobile Device Trade-In and Protection Market
Integrated, Multi-Device Protection Plans Enhance Customer Lifetime Value and Drive Market Growth
This strategic insight provides a comprehensive overview of the evolving US mobile device trade-in and protection market, with a focus on critical trends in reverse logistics and the underlying economics of trade-in programs. As the market matures, trade-in initiatives are increasingly recognized not only for driving customer acquisition and return...
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23 Dec 2019  |  South Asia, Middle East & North Africa  |  Market Research
Indian Unified Communications (UC) Applications and Services Market, Forecast to 2023
Subscription-based Flexible Pricing Plans and Declining Prices are Expected to Become the Norm
Global businesses, both large and small, are in the process of rapid transformation; they want to become tech-savvy as they have realized the importance of having technology-backed processes at the workplace. One area that organizations are looking to enhance in their existing IT infrastructure is business communication. Communication continues to ...
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15 Jun 2022  |  North America  |  Customer Research
Future of Hybrid Work—Investment Priorities for the Workplace and Video Conferencing
IT Decision Makers Reveal Investment Plans For 2022 and Beyond
The workplace is being rewired and the opportunity is immense. The last two years have revealed that employees can be equally, if not more, productive working from home. This has led to permanent shifts in the relevance of the physical office and the role of remote work in the workplace. The next phase of re-imagining hybrid work is, however, not ...
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14 Nov 2024  |  Global  |  Customer Research
Leveraging Advanced Communications and Collaboration Solutions to Empower Frontline Workers, 2024
Often Overlooked, Frontline Workers are an Increasingly Important Part of IT Decision Makers’ Plans
Frontline workers play a vital role in the success of numerous organizations, forming the backbone of their operations. However, there is a growing disconnect between frontline employees and their colleagues, partly due to the absence of adequate communication and collaboration solutions. While decisions regarding work locations are increasingly d...
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17 May 2024  |  Global  |  Customer Research
2024 UCC Buyers Perspectives
Customer Needs for Agility and Flexibility will Drive Continued Market Growth
Frost & Sullivan s 2024 information technology decision-maker (ITDM) survey was conducted to gain insights on the following end-user organizations priorities: Top technical challenges for IT/telecom departments Top non-technical challenges for IT/telecom departments Current unified communications and collaboration (UCC) technology a...
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18 Apr 2024  |  Global  |  Customer Research
Voice of Customer: Global Enterprise Network Access Services
Businesses Prioritizing Network Access Flexibility that Translates into Transformational Growth
In May and June 2023, Frost & Sullivan conducted a global survey of network decision makers to understand businesses perceptions, decisions, and purchases regarding network access services. This analysis examines responses from businesses of different sizes across verticals including financial services, healthcare, retail, education, government, t...
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Special Price $3,712.50 save 25 %