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12 Apr 2018  |  North America  |  Market Research
Cloud Communications Providers Boost Portfolios with Contact Center Solutions
An Overview of CCaaS Announcements Surrounding Enterprise Connect 2018
The powerful benefits of cloud architectures–more flexible capacity adjustment, more cost-effective support of remote agents and faster access to advanced features—have resulted in high growth rates in the cloud contact center market. Market revenue in North America for hosted/cloud contact center solutions surpassed on-premises product revenue in ...
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14 Dec 2022  |  Europe  |  Market Research
Analysis of the European UCaaS Market—Forecast to 2028
A Return to Growth as Businesses Adapt to and Shape the New Normal
This study provides an in-depth analysis of the European hosted IP telephony and UCaaS market, including a forecast of installed users, average prices and provider revenue until 2028. The study discusses the impact of the COVID-19 epidemic on businesses and users, and the effects of economic hardship on services adoption and provider growth strateg...
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11 Jul 2024  |  Global  |  Market Research
Growth Opportunities in the Global Professional Headsets Market, Forecast to 2030
The Professional Headset Vendors Search for New Growth Opportunities as Market Transitions to Slow Growth
The global professional headsets market is estimated to have reached $1.82 billion by the end of 2023, reflecting a decline of 13.2 percent over 2022 in terms of revenue. However, the unit shipment decline was much lesser than revenue, driven by relatively lower decline in unit shipment in PC USB and UCC segment. Headsets demand in 2023 was impa...
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15 Jul 2026  |  Global  |  Market Research
Global Video Conferencing Devices Market, Forecast to 2030
Rapid Advancements in AI and Continued Workplace Modernization Emerge as the Primary Growth Catalysts
After a strong performance in 2024, the global video conferencing devices market entered a period of moderated growth in 2025. Unit shipments increased by 3.3%, while revenue grew 5.8%, supported by higher average selling prices. The slowdown reflects growing market maturity, ongoing macroeconomic uncertainty, and shifting enterprise technology pri...
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31 Jul 2019  |  Global  |  Market Research
Growth Opportunities in the Global Professional Headset Market, Forecast to 2025
Actionable Strategies to Accelerate Growth in a Transforming Market
The professional headset market is expected to grow at a healthy rate, enjoying a revenue CAGR of 9.8 percent from 2018 to 2025. PC USB and UCC headsets continue to experience rapid growth, especially cordless Bluetooth stereo UCC headsets, which grew 79.2 percent in 2018 in terms of revenue. Innovation on the consumer side in fields such as wear...
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07 Mar 2025  |  Global  |  Market Research
Global Video Conferencing Devices Market, Forecast to 2029
New Growth Levers from AI and Workspace Modernization Drive Market Resurgence
After experiencing a significant slump in the prior year, the video conferencing devices market returned to growth mode in 2024.Growing at 10.4% YoY, revenue in 2024 reached $3.80 billion. With rapidly increasing technology density, Frost & Sullivan expects video device revenue to more than double by 2029, growing at a compound annual growth rate (...
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14 May 2025  |  Global  |  Market Research
Global Cloud Meeting and Team Collaboration Market, Forecast to 2029
AI Emerges as the Catalyst for Renewed Growth in a Mature Market
After experiencing a slowdown in 2023, the cloud meetings and team collaboration market returned to moderate growth in 2024. Revenue in 2024 reached $15.39 billion, growing at 5.1 percent YoY. The market is forecasted to reach $21.62 billion by 2029 at a 5-year compound annual growth rate (CAGR) of 7.0 percent. Meetings and messaging remain foundat...
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21 May 2020  |  Europe  |  Market Research
Growth Opportunities in the European Hosted IP Telephony and UCaaS Market, Forecast to 2026
COVID-19 Softens Growth Rates, Creates New Use Cases
This study provides an in-depth analysis of the European hosted IP telephony and UCaaS market, including a forecast of installed users, average prices and provider revenue until 2026. The study discusses the impact of the COVID-19 epidemic and the resulting economic hardship on services adoption and provider growth strategies. Furthermore, this stu...
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09 Feb 2021  |  Latin America  |  Frost Radar
Frost Radar™: Cloud Meetings and Team Collaboration Services Market, 2020
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
Frost & Sullivan’s global team of analysts and consultants continuously research a wide range of industries across the globe. The primary and secondary analysis spans the entire value chain, identifying organizations that consistently develop new growth strategies based on a visionary understanding of the future and a proven ability to effectively ...
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17 Sep 2014  |  Asia Pacific  |  Market Research
Analysis of the Asia-Pacific UC-as-a-Service Market
Cloud UC Services Will Drive the Market
This research service analyzes the Asia-Pacific unified communication-as-a-service market for 2013. It examines the drivers and restraints for growth, pricing, and technology trends. Hosted/cloud services and managed services in telephony, UC, collaboration, and contact center solutions are covered. The study also forecasts the market revenue for t...
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