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10 Dec 2021  |  North America  |  Frost Radar
Frost Radar™: Workshop Management Systems for Passenger Car and Light Commercial Vehicle Services in North America, 2021
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
Vehicle maintenance and repair is a multibillion-dollar industry in North America. With new vehicles still in short supply during the COVID-19 pandemic, more drivers are keeping their current cars and light trucks. Proper maintenance, cosmetic care, and other services help keep them in top shape and on the road longer. Auto repair shops, detaile...
$4,950.00
Special Price $3,712.50 save 25 %
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01 Dec 2022  |  North America  |  Customer Research
United States Automotive Technicians’ Choice Survey, 2021
Competitive Intensity to Become the Second-most Preferred Auto Tool Brand is Expected to Increase as Snap-on Remains the Segment Leader
The study covers the following key tool categories: • Power tool • Hand tool • Handheld diagnostic tool • Pneumatic or air tool Qualitative areas covered as part of this research include the following: • Quality: Relates to original equipment (OE) fit, form, and function; the closer something matches the original part, the higher the perce...
$4,950.00
Special Price $3,712.50 save 25 %
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26 Apr 2021  |  North America  |  Market Research
2019 United States Automotive Technicians’ Choice
Opportunities in the Automotive Tools Market
This study covers the independent automotive aftermarket vehicle service technicians choice of tools. The survey was conducted using a computer-assisted telephone interview methodology in 2019. In total, 430 automotive technicians were surveyed for this research. To qualify as a respondent, an automotive technician has to be working at least 32 h...
$4,950.00
Special Price $3,712.50 save 25 %
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23 Aug 2021  |  North America  |  Market Research
2020 United States Automotive Technicians’ Choice Survey
Opportunities in the Automotive Tools Market
This study covers the independent automotive aftermarket vehicle service technicians’ choice of tools. The survey was conducted using a computer-assisted telephone interview methodology in 2020. In total, 523 automotive technicians were surveyed for this research. To qualify as a respondent, an automotive technician has to be working at least 32 ho...
$4,950.00
Special Price $3,712.50 save 25 %
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27 Oct 2020  |  Global  |  Market Research
Post COVID-19 Growth Opportunities in the Global Medium/Heavy Commercial Vehicle Aftermarket, 2020
Telematics Growth Allows Suppliers to Participate in New Sales Platforms
The COVID-19 pandemic will affect industries worldwide, but few can feel it as directly as the global commercial vehicles aftermarket. The collapse of economic activity in many regions means companies will drive their work trucks less, and they will spend less to maintain them. The aim of this study is to identify the size of the global commercial ...
$4,950.00
Special Price $3,712.50 save 25 %
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29 Dec 2025  |  North America  |  Market Research
Growth Opportunities in the Vehicle Upfitting Aftermarket, North America, 2025–2030
Modularization and Electrification Drive Upfitting in the Light Commercial Vehicle Aftermarket
The North American vehicle upfitting aftermarket is entering a new phase as modular designs, electrification, and changing fleet requirements reshape how commercial vans and light trucks are configured. This study, covering 2024–2030, examines market potential, competitive dynamics, and the growing shift from basic storage to integrated solutions t...
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17 Sep 2025  |  South Asia, Middle East & North Africa  |  Customer Research
Voice of Customer: Willingness and Desirability of the Brake Lining Aftermarket for Medium and Heavy Commercial Vehicles in India
Product Performance and Longevity, as well as Brand Equity, are the Cornerstones Shaping the Future Growth Potential of Brake Lining Choices in India
In the evolving landscape of aftermarket brake linings in India, mechanics are emerging as key pivotal influencers in the repair and replacement process. This voice of customer study captures insights and viewpoints of mechanics across 12 states and 16 cities in India. While multiple stakeholders, including vehicle owners, drivers, retailers, deale...
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16 Sep 2026  |  North America  |  Customer Research
US Automotive Technicians’ Choice Survey, 2025
Professional Credibility, Innovation, and Service Support Shape Brand Choice in a Fragmented Tools Market
The 2025 US Automotive Technicians’ Choice study is an insightful voice-of-customer survey that highlights the tool preferences of automotive aftermarket service technicians. The survey of 400 automotive technicians across the United States used a combination of computer-assisted telephone and computer-aided web interviewing methods. Respondents we...
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19 May 2021  |  Global  |  Market Outlook
Global Aftermarket Outlook, 2021
Key Trends and Opportunities that will Shape the Growth Pipeline of the Aftersales Business in 2021 and Beyond
This study identifies the size of the global automotive parts and services aftermarket and its growth opportunities in 2021, based on how the market performed in 2020 during the COVID-19 pandemic. The study provides detailed analysis of key trends influencing the aftermarket, market revenues of major part categories, ownership behavior of customers...
$4,950.00
Special Price $3,712.50 save 25 %
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16 Sep 2025  |  North America  |  Customer Research
US Automotive Technicians’ Choice Survey, 2024
Snap-on Continues to Score Big on Critical Aspects of Technicians’ Choices
The 2024 US Automotive Technicians’ Choice study is a voice of customer survey on the tool preferences of automotive aftermarket service technicians. The survey was conducted in 2024 using a mix of the computer-assisted telephone interview (CATI) and computer-aided web interview (CAWI) methods. A total of 400 automotive technicians participated in ...
$4,950.00