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08 Nov 2019  |  North America  |  Market Research
Strategic Profiling of PSA in the Automotive Aftermarket, 2019
Investments in Aftersales Networks are Aimed at the Ambitious Plan of Reducing Warranty Costs by 50% and Servicing Multi-brand Vehicles
In 2013-14, PSA ended its joint venture with General Motors. Thereafter, the aim was to improve operating margins and revenue by 2015-16, and PSA was 'Back in the Race'. It achieved margins above and beyond the targets it had set for itself and chalked out a strategy for the next 6 years called 'Push to Pass'. Push to Pass’ goal was to ride the w...
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16 Sep 2026  |  North America  |  Customer Research
US Automotive Technicians’ Choice Survey, 2025
Professional Credibility, Innovation, and Service Support Shape Brand Choice in a Fragmented Tools Market
The 2025 US Automotive Technicians’ Choice study is an insightful voice-of-customer survey that highlights the tool preferences of automotive aftermarket service technicians. The survey of 400 automotive technicians across the United States used a combination of computer-assisted telephone and computer-aided web interviewing methods. Respondents we...
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16 Sep 2025  |  North America  |  Customer Research
US Automotive Technicians’ Choice Survey, 2024
Snap-on Continues to Score Big on Critical Aspects of Technicians’ Choices
The 2024 US Automotive Technicians’ Choice study is a voice of customer survey on the tool preferences of automotive aftermarket service technicians. The survey was conducted in 2024 using a mix of the computer-assisted telephone interview (CATI) and computer-aided web interview (CAWI) methods. A total of 400 automotive technicians participated in ...
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01 Dec 2022  |  North America  |  Customer Research
United States Automotive Technicians’ Choice Survey, 2021
Competitive Intensity to Become the Second-most Preferred Auto Tool Brand is Expected to Increase as Snap-on Remains the Segment Leader
The study covers the following key tool categories: • Power tool • Hand tool • Handheld diagnostic tool • Pneumatic or air tool Qualitative areas covered as part of this research include the following: • Quality: Relates to original equipment (OE) fit, form, and function; the closer something matches the original part, the higher the perce...
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26 Apr 2021  |  North America  |  Market Research
2019 United States Automotive Technicians’ Choice
Opportunities in the Automotive Tools Market
This study covers the independent automotive aftermarket vehicle service technicians choice of tools. The survey was conducted using a computer-assisted telephone interview methodology in 2019. In total, 430 automotive technicians were surveyed for this research. To qualify as a respondent, an automotive technician has to be working at least 32 h...
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23 Aug 2021  |  North America  |  Market Research
2020 United States Automotive Technicians’ Choice Survey
Opportunities in the Automotive Tools Market
This study covers the independent automotive aftermarket vehicle service technicians’ choice of tools. The survey was conducted using a computer-assisted telephone interview methodology in 2020. In total, 523 automotive technicians were surveyed for this research. To qualify as a respondent, an automotive technician has to be working at least 32 ho...
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17 Jun 2019  |  North America  |  Market Research
Market Analysis and Benchmarking of OEM Service and Maintenance Contracts in North America, 2018–2025
Finance and Insurance Products Will Account for 35% of Gross Dealership Profit by 2025
This report covers the automotive service and maintenance contract market in terms of volume (in million units) and value ($ billion) across North America. The key products covered in the study include vehicle service contracts, prepaid maintenance plans, tire and wheel protection and appearance protection. It discusses the unit shipments, revenue ...
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17 Mar 2016  |  North America  |  Market Research
Key Vehicle Scrappage Programs in Various Countries
A Study of Best Practices Regarding Formulation and Implementation of Scrappage Programs
The research provides an analysis of the vehicle scrappage programs in various countries, with a detailed reflection on five scrappage programs. The aim of this study is to bring out best practices and takeaways from scrappage programs in various countries which would assist other countries planning to formulate and implement a scrappage program. T...
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29 Jun 2026  |  Europe  |  Market Research
Passenger Vehicle Replacement Lead-Acid Battery Aftermarket, Europe, 2026–2032
The Lead-Acid Battery Aftermarket is Driving Transformational Growth as Demand for EFB and AGM Batteries Increases
The European lead-acid battery market for cars holds strong importance in the transport sector. These batteries remain the go-to choice for starting, lighting, and ignition (often called SLI) in vehicles with internal combustion engines, mild hybrids, and micro-hybrids that feature start-stop systems.Demand stays steady thanks to the huge number of...
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20 Dec 2018  |  Asia Pacific  |  Market Research
Strategic Overview of Automotive Aftermarket in Russia, Forecast to 2024
Parts Replacement Revenue to Grow at a CAGR of 6.4% by 2024
This research study provides the growth prospects for the Russian automotive aftermarket, covering the Class 1-3 vehicles aftermarket in terms of volume (million units) and value (€ million). The base year for analysis is 2017 and the forecast period is 2018–2024. It includes analyses of vehicles in operation, new and used vehicle sales, and parts ...
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