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19 Aug 2015  |  North America  |  Market Research
Strategic Overview of United States Automotive Aftermarket Maintenance and Repair Service Channels
Industry Facing Potential Skilled Labor Crisis
This research service presents an overview of the automotive maintenance and repair industry in the United States. Service channels will evolve from 2015 to 2021 as small repair shops close and are replaced by franchised chains and mass merchants. Overall growth will be driven by an increasing average vehicle age. However, shops capable of repairin...
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07 Mar 2019  |  North America  |  Market Research
Uberization of Vehicle Service—Business Model and Revenue Analysis, 2017–2025
$1.8 Billion in Total Service Revenue to be Booked From Online Service Marketplaces Across North America and Europe in 2025
The aim of this study is to research, analyze, and forecast the business impact of the service marketplaces business model in the automotive aftermarket. Service marketplaces are a direct outcome of the digital wave disrupting the automotive aftermarket service industry. As per Frost & Sullivan’s analysis, a majority of the activity is currently vi...
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10 Oct 2023  |  North America  |  Market Research
Growth Opportunities in the North American Passenger Vehicle Replacement Brakes Aftermarket
Manufacturers’ Competitive Edge in an Already Mature Segment will Hinge on Innovation, Partnerships, and Sustainable Solutions
This study covers the class 1–3 (passenger cars and light commercial vehicles) brake component aftermarket in North America (the United States of America and Canada), in terms of both volume (235.5 million units) and value ($3.79 billion). The analysis includes unit shipment and revenue by automotive brake subcategories, such as brake pads, brake r...
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12 Jan 2024  |  North America  |  Market Research
Regulatory and Training Requirement Overview for EV Servicing Establishments in the Aftermarket, 2024
Technicians Certified in Handling EV Systems and Components in Regulated Servicing Environments Will Be in High Demand
This study examines the evolving landscape of electric vehicle (EV) servicing regulations and training across Europe (including 27 European Union countries and the United Kingdom), North America (the United States and Canada), and China. The study focuses on the period from 2023 to 2030 and analyses regional regulations and training standards for E...
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21 Apr 2020  |  North America  |  Market Research
Impact Analysis of ADAS on the US Collision Repair Market, Forecast to 2030
ADAS Technology is Poised to Change the Course of the Market and Open Up Opportunities for Specialized Repair Services
The collision repair market in the United States is at an interesting crossroad. After years of decline due to improving vehicle safety and smart legislation, crashes have been edging up after the recession. Many factors—distracted driving, growth in vehicles in operation (VIO) in a rebounding economy, and increasing congestion, among others—have b...
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10 Dec 2021  |  North America  |  Frost Radar
Frost Radar™: Workshop Management Systems for Passenger Car and Light Commercial Vehicle Services in North America, 2021
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
Vehicle maintenance and repair is a multibillion-dollar industry in North America. With new vehicles still in short supply during the COVID-19 pandemic, more drivers are keeping their current cars and light trucks. Proper maintenance, cosmetic care, and other services help keep them in top shape and on the road longer. Auto repair shops, detaile...
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13 Dec 2017  |  North America  |  Market Research
Opportunity Analysis of the OBD II Automotive Aftermarket, Forecast to 2023
OBD II Dongles Are Set To Offer Services Such As EcoStart and Remote Immobilisation, Facilitated By Enhanced Authentication
The global OBD II automotive aftermarket is witnessing rapid growth; original equipment manufacturers (OEMs) are continuously investing in and acquiring dongle suppliers that are relevant to their businesses. Frost & Sullivan segments the ecosystem into dongle suppliers, Internet and connectivity, and service enablers. This study focuses on key sub...
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01 Dec 2022  |  North America  |  Customer Research
United States Automotive Technicians’ Choice Survey, 2021
Competitive Intensity to Become the Second-most Preferred Auto Tool Brand is Expected to Increase as Snap-on Remains the Segment Leader
The study covers the following key tool categories: • Power tool • Hand tool • Handheld diagnostic tool • Pneumatic or air tool Qualitative areas covered as part of this research include the following: • Quality: Relates to original equipment (OE) fit, form, and function; the closer something matches the original part, the higher the perce...
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28 Mar 2024  |  North America  |  Market Research
Growth Opportunities for eRetailing in the Automotive Aftermarket
Emergence of the Online Channel in Mainstream Aftermarket to Catalyze Omnichannel Parts and Services Sales Globally
The automotive aftermarket parts trade is undergoing an evolution, largely influenced by the adoption of digital technologies. By 2030, approximately $153 billion in parts and accessories will be sold from the online channel worldwide, which represents significant penetration in most regional markets. Frost & Sullivan has been conducting research o...
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16 Sep 2025  |  North America  |  Customer Research
US Automotive Technicians’ Choice Survey, 2024
Snap-on Continues to Score Big on Critical Aspects of Technicians’ Choices
The 2024 US Automotive Technicians’ Choice study is a voice of customer survey on the tool preferences of automotive aftermarket service technicians. The survey was conducted in 2024 using a mix of the computer-assisted telephone interview (CATI) and computer-aided web interview (CAWI) methods. A total of 400 automotive technicians participated in ...
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