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24 Dec 2020  |  North America  |  Market Research
North America Customer Experience Outsourcing Services, Forecast to 2024
Virtual Agents and Remote Interactions Create New Growth Opportunities
This study examines the trends in the North America customer experience outsourcing (CXO) services market and forecasts the market size. Companies today are desperately looking for ways to map Omnichannel strategies to their customer marketing strategies - thus taking out cost, streamlining operations and increasing revenue. The businesses that wil...
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25 Mar 2022  |  North America  |  Market Research
Customer Perspectives on QoE (Quality of Experience) for Streaming Video
QoE Has Become a Key Competitive Differentiator for Streaming Companies
The primary goals of this research are to highlight how important video quality is to broadcasters, publishers, and OTT platforms with regards to their monetization strategy. It also showcases how QoE (quality of experience) can have a positive or negative impact to their business and how easily it can be measured. With video delivery having imp...
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13 Oct 2020  |  North America  |  Market Research
Increasing Adoption of Low-cost Devices with Simple Designs in Response to COVID-19 to Disrupt the US & EU-5 Ventilator Market, 2025
Rising Preference for Home-based Care, Aided by Remote Monitoring Technologies, to Drive New Growth Opportunities
Revenue for the US & EU-5 ventilators market is expected to increase by 370.7% in 2020 driven by the ongoing Coronavirus 2019 (COVID-19) situation. The home care segment is expected to see a comparatively strong growth potential post-pandemic. This study assesses the revenue growth impact on different ventilator market segments. It also analyzes fu...
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13 Dec 2021  |  North America  |  Market Research
Global Automotive Living Labs Growth Opportunities
OEMs will Partner with Suppliers and Technology Companies to Drive Open Innovation and Run Real-world Experiments on Future Mobili
A mobility living lab is a test bed and key tool for open innovation in the connected, automated, shared, and electric (CASE) mobility domain. Living labs enable collaboration between regional governmental authorities, research institutions, and OEMs to develop technologies in a real-life environment best suited for specific local mobility landscap...
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15 Dec 2020  |  North America  |  Market Research
Technology Mega Trends and Geopolitical Chaos Drive the IoT Security Market, 2020
Security by Design, Threat Monitoring, and Rapid Response are Critical
The Internet of Things (IoT) is permeating every aspect of consumer and enterprise activities. With the growth of microelectronics, ubiquitous connectivity, and predictive computing, the IoT is poised for rapid growth. Businesses must transform themselves into nimble and data-driven organizations that can stave off competition as low entry barriers...
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27 Apr 2020  |  North America  |  Market Research
COVID-19: THE AFTERMATH
Finding Growth Opportunities in the Heavily Impacted Customer Experience World
COVID-19 has hit us fast and furiously in 2020. A general lack of preparedness in customer care has revealed each industry’s weaknesses and vulnerabilities. Every vertical market has its own unique challenges, but the concerns that are universal for all of them include lack of bandwidth, secured networks, and reliability. In this volatile and unpre...
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27 Nov 2019  |  North America  |  Market Research
Global Contract Research Organization (CRO) Market, Forecast to 2024
Increased Technology Adoption in the Form of eClinical Solutions and Innovative Trial Designs is Expected to Transform the CRO Landscape
Increased technology adoption in the form of eClinical solutions and innovative trial designs is expected to transform the CRO landscape. Owing to a constantly changing pharmaceutical landscape, the industry is expected to witness a moderate 4% to 5% growth in the next 5 to 7 years, to surpass $1.5 trillion by 2025. In coordination with the indust...
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24 Jan 2019  |  North America  |  Market Research
North American Robotic Process Automation Market View for Customer Care, 2019
Virtualizing the Workforce Enterprise-wide for Cost Reduction and Customer Experience Differentiation
The rapid pace of technological change has had far reaching impact across business; ushering in the age of digital transformation. Machine learning (ML), natural language processing (NLP), artificial intelligence (AI), the Internet of Things (IoT), mobility, and cloud computing are a few examples of maturing technologies that are impacting this tra...
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28 Feb 2022  |  North America  |  Market Research
Growth Opportunities for Platform Approaches in Healthcare, Global
Digital Technologies, User Experience, and Clinical Expertise Will Drive Transformational Growth
Despite being one of the largest and fastest-growing industries, healthcare is too often slow to innovate. Healthcare services and data are both extremely fragmented, often work in silos, create process inefficiencies, and constrain access and affordability. Digital platforms offer integration and interoperability between applications and solut...
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22 Nov 2022  |  North America  |  Market Research
Global Single-Stage-to-Orbit Propulsion Capability Growth Opportunities
Innovative Propulsion Design to Drive Increased Efficiency in Spaceflight and Stimulate the Growing NewSpace Economy
The commercialization of the space industry in recent years has led to a growing space market, established the NewSpace economy, and boosted demand for more sustainable solutions. This resulted in technological advancement across space products and, in particular, innovation within the propulsion arm of the aerospace market for launch solutions and...
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