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25 Jan 2017  |  Global  |  Market Research
South Korea's Contact Center Outsourcing Market Update
Need to Deliver Deeper Customer Engagement and Enhanced Lifecycle Capabilities Transforming Outsourcing Space
The contact center outsourcing industry is being disrupted and transformed, as customer interactions shift more rapidly from traditional channels to digital channels. Omni-channel customer experience has emerged as a strategic priority for contact centers globally as well as across Asia-Pacific. In the wake of these changes, the South Korean contac...
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25 Feb 2016  |  North America  |  Market Research
Global Web Application Firewall (WAF) Market
Automated and Advanced Threats, Fraud and Regulatory Compliance Drive WAF Adoption
Businesses continue to spend billions of dollars each year to defend their networks. However, Web applications remain a vulnerable point in the defenses. The Web application firewall (WAF) is one security technology that can protect Web sites by analyzing and controlling application layer traffic and sessions. While the demand for WAF is unavoidabl...
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14 Mar 2017  |  South Asia, Middle East & North Africa  |  Market Research
KSA's ICT Market Snapshot, Forecast to 2020
The ICT Sector in the Kingdom of Saudi Arabia will be Driven by Government Initiatives and the Increasing Adoption of IT by Enterprises
The Kingdom of Saudi Arabia (KSA) is one of the largest potential markets in the MENA region for ICT products and services. The ICT market in KSA is still in the growth stage. With hardware infrastructure in place, the next wave of growth will be in IT services, software, and digital media. KSA has prioritized ICT development on the national agenda...
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09 Sep 2016  |  Asia Pacific  |  Market Research
Asia-Pacific Web Application Firewall Solutions Market
Rising Demand for Cloud-based WAF Solutions
There was robust development in the Asia-Pacific (APAC) Web application firewall (WAF) solutions market in 2015, with a 20.9% year-on-year (YoY) growth rate. The cloud-based WAF solutions segment grew strongly in most APAC countries, with an average YoY growth rate of 45.3%. As the market became more competitive with the entry of new on-premise sol...
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27 Oct 2016  |  Asia Pacific  |  Market Research
Growth Opportunities in the APAC Fintech Market
Emergence of Asia-Pacific as a Fintech Innovation Center
This research service explores the financial technology (fintech) market in Asia-Pacific and the potential impact on traditional banking services, with the advent of disruptive technologies such as Blockchain. For the purpose of this study, fintech is categorized into Digital Payments, Personal & Business Finance, and Financial Infrastructure & Dat...
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09 Sep 2016  |  North America  |  Market Research
SSL/TLS Certificates Market
Finding the Business Model in an All Encrypt World
The 2015 SSL/TLS certificate industry generated more than $1 billion in global revenues for certificate authorities (CA). The industry may be at an inflection point. What augers well for CAs is the Web browsers believe that the SSL/TLS certificate installation and procedure is the most secure way to ensure the safe fully encrypted Web session for W...
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25 Jan 2017  |  Global  |  Market Research
Asia-Pacific Contact Center Outsourcing Market Opportunity Update
Differentiating through Multichannel Capabilities and Value-add Technology Services
Highly regarded as a preferred offshore destination for the contact center outsourcing market, the Asia-Pacific region continues to flourish despite a volatile global outlook and currency fluctuations. Excellent service delivery, strong infrastructure, multilingual proficiency, and competitive pricing are some factors that ensure that Asia-Pacific ...
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18 Apr 2017  |  Africa  |  Market Research
South African Systems Integration Market, Forecast to 2021
There is a Growing Opportunity to Partner with Enterprises to Drive their Digital Transformation Strategies
Systems integration (SI) makes up a significant portion of IT budgets in South Africa, as enterprises seek to accelerate their digital transformation. In the absence of an established leading technology platform across all operations, enterprises have mostly opted for best-of-breed systems. As a result, systems integration (SI) spend is being drive...
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28 Dec 2016  |  North America  |  Market Research
The North American Enterprise Mobility Management (EMM) Market
Managing and Securing Today's Explosion of Data and Devices
The North American EMM market is in a state of flux, rapidly evolving from standalone mobile device management (MDM) and now transitioning into an expansive unified endpoint management (UEM) experience that also encompasses desktop computers, wearables, and select smart IoT (Internet of Things) devices. How providers manage this evolution will impa...
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03 Feb 2026  |  Global  |  Technology Research
Enterprise Metaverse: Building Digital Twins and Virtual Collaboration Platforms
Innovation, Applications, and Future Opportunities
This report examines the enterprise metaverse as an emerging enterprise-grade platform that unifies digital twins and collaborative applications to support advanced operational, engineering, workforce, and customer-facing objectives. As organizations expand remote operations, intelligent asset management, and immersive design practices, the converg...
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