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20 Jun 2016  |  North America  |  Market Research
Apple’s Internal CDN Now Delivers the Majority of Its Own Content
Over a period of roughly 3 years, Apple has taken a large percentage of its content delivery to its in-house CDN. It is using its own CDN for iTunes, iOS and OS X updates, music streaming, and a host of other assorted Apple content. Part of Apple’s reasoning for building its own CDN was because of performance issues with iCloud. In addition, Apple ...
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20 Jul 2016  |  North America  |  Market Research
Brazil and Mexico Mobile Device Management Market
As Mobility Continues to Grow, so do Opportunities in MDM
The Brazilian and Mexican mobile device management (MDM) market reached $45.8 million in revenue in 2015. The Latin American market is in a nascent phase compared to other regions such as North America and Europe, presenting opportunities for new entrants, investments, mergers and acquisitions (M&As), and for existing integrators to increase their ...
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25 Jan 2017  |  Global  |  Market Research
Hong Kong's Contact Center Outsourcing Market Update
Need to Deliver Deeper Customer Engagement and Enhanced Lifecycle Capabilities Transforming Outsourcing Space
The contact center outsourcing industry is being disrupted and transformed, as customer interactions shift more rapidly from traditional channels to digital channels. Omni-channel customer experience has emerged as a strategic priority for contact centers globally as well as across Asia-Pacific. In the wake of these changes, Hong Kong’s contact cen...
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25 Jan 2017  |  Global  |  Market Research
South Korea's Contact Center Outsourcing Market Update
Need to Deliver Deeper Customer Engagement and Enhanced Lifecycle Capabilities Transforming Outsourcing Space
The contact center outsourcing industry is being disrupted and transformed, as customer interactions shift more rapidly from traditional channels to digital channels. Omni-channel customer experience has emerged as a strategic priority for contact centers globally as well as across Asia-Pacific. In the wake of these changes, the South Korean contac...
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14 Mar 2017  |  South Asia, Middle East & North Africa  |  Market Research
KSA's ICT Market Snapshot, Forecast to 2020
The ICT Sector in the Kingdom of Saudi Arabia will be Driven by Government Initiatives and the Increasing Adoption of IT by Enterprises
The Kingdom of Saudi Arabia (KSA) is one of the largest potential markets in the MENA region for ICT products and services. The ICT market in KSA is still in the growth stage. With hardware infrastructure in place, the next wave of growth will be in IT services, software, and digital media. KSA has prioritized ICT development on the national agenda...
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09 Sep 2016  |  Asia Pacific  |  Market Research
Asia-Pacific Web Application Firewall Solutions Market
Rising Demand for Cloud-based WAF Solutions
There was robust development in the Asia-Pacific (APAC) Web application firewall (WAF) solutions market in 2015, with a 20.9% year-on-year (YoY) growth rate. The cloud-based WAF solutions segment grew strongly in most APAC countries, with an average YoY growth rate of 45.3%. As the market became more competitive with the entry of new on-premise sol...
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27 Oct 2016  |  Asia Pacific  |  Market Research
Growth Opportunities in the APAC Fintech Market
Emergence of Asia-Pacific as a Fintech Innovation Center
This research service explores the financial technology (fintech) market in Asia-Pacific and the potential impact on traditional banking services, with the advent of disruptive technologies such as Blockchain. For the purpose of this study, fintech is categorized into Digital Payments, Personal & Business Finance, and Financial Infrastructure & Dat...
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09 Sep 2016  |  North America  |  Market Research
SSL/TLS Certificates Market
Finding the Business Model in an All Encrypt World
The 2015 SSL/TLS certificate industry generated more than $1 billion in global revenues for certificate authorities (CA). The industry may be at an inflection point. What augers well for CAs is the Web browsers believe that the SSL/TLS certificate installation and procedure is the most secure way to ensure the safe fully encrypted Web session for W...
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25 Jan 2017  |  Global  |  Market Research
Asia-Pacific Contact Center Outsourcing Market Opportunity Update
Differentiating through Multichannel Capabilities and Value-add Technology Services
Highly regarded as a preferred offshore destination for the contact center outsourcing market, the Asia-Pacific region continues to flourish despite a volatile global outlook and currency fluctuations. Excellent service delivery, strong infrastructure, multilingual proficiency, and competitive pricing are some factors that ensure that Asia-Pacific ...
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18 Apr 2017  |  Africa  |  Market Research
South African Systems Integration Market, Forecast to 2021
There is a Growing Opportunity to Partner with Enterprises to Drive their Digital Transformation Strategies
Systems integration (SI) makes up a significant portion of IT budgets in South Africa, as enterprises seek to accelerate their digital transformation. In the absence of an established leading technology platform across all operations, enterprises have mostly opted for best-of-breed systems. As a result, systems integration (SI) spend is being drive...
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