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08 Dec 2021  |  Global  |  Market Research
Global Facility Management Growth Opportunities
Post-pandemic Success Relies on Meeting Needs of the New Norm and Sustainability Goals
The global facility management (FM) market suffered a significant shock due to the COVID-19 pandemic. However, the market is bouncing back, with future growth focused on technology and sustainability. The industry is undergoing a major transformation, driven by technology innovation, new business models, emerging value propositions, competitive dis...
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20 Jul 2023  |  Global  |  Customer Research
Contact Center Digital Transformation in the BFSI Industry: A Customer Perspective, Global, 2023 to 2024
Employee Engagement is the Top Corporate Objective
BFSI organizations are exploring ways to expand their business and boost the productivity of their employees while establishing closer relationships with their customers while delivering great products/ services. Digital transformation is really enabling BFSI organizations to unlock these outcomes. Extending this further, BFSI contact centers focus...
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30 Dec 2022  |  Global  |  Tracker
Global Video Conferencing Devices Market, Forecast to 2027
Q1-Q3 2022 Update
The $3.58 billion global video conferencing devices market is undergoing seismic changes in the wake of massive work, workplace, and workforce transformation. Driven by the shift to remote work, video adoption saw hyper-growth during the pandemic years. The market is currently undergoing significant normalization, as it gets aligned with the new fu...
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27 Jun 2016  |  Global  |  Market Research
The Future of Facility Management
The facility management (FM) market is posed for a major transformation in the next 5 years. In many parts of the world, FM services are commoditising and there is a need for innovation and new value propositions. This visionary study identifies the 8 most significant transformational trends that will define the future of the FM market. It also pre...
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30 Sep 2016  |  Global  |  Market Research
Benchmarking the Growth Strategies of Leading Global IFM Companies
Identifying Winning Strategies in a Transforming Competitive Market
The global market for integrated facility management (IFM) is going through a transformation. IFM is the fastest-growing segment of the overall FM industry, and the growth in service integration is being driven by technology, new business models, and changes in the global workplace. Partnerships, collaborations, and mergers and acquisitions (M&As) ...
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15 Dec 2020  |  North America  |  Market Research
Industry Convergence And Innovative Technologies Positioning Cars As Vehicles Of Health, Global, 2025
Smart Cars with HWW Features that Complement Advanced Safety Systems are Set to Become New Points of Healthcare Delivery and Generate Major Revenue Opportunities
The automotive industry, already reeling under a challenging 2019, has been dealt a further blow by Coronavirus (COVID-19) , since the demand for durable goods such as new passenger cars, light commercial vehicles (LCVs), and allied mobility activities will halt for the time being and later due to a change in purchasing priority. Amidst this socio-...
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28 May 2024  |  North America  |  Market Outlook
Top 10 Growth Opportunities in Water Utilities, 2024
Embracing Digital Transformation to Reach Sustainability Goals
Globally, water utilities face unprecedented weather patterns, urbanization trends, and various disruptive events that affect their service quality and asset sustainability. In response, utility operators are exploring various solutions to ensure resilience and are taking major steps toward circular economy and net zero goals to ensure long-term en...
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04 Sep 2025  |  Global  |  Market Research
Global Contact Center Solutions Market, Forecast to 2029
Enhancing Business Outcomes Becomes the Name of the Game
The global Contact Center Solutions market achieved solid growth in 2024, driven by an acceleration of AI-based and advanced capabilities in contact center implementations. As organizations increasingly realize that providing superior CX is fundamental for competitive differentiation, they are responding to growing customer expectations by deliveri...
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15 Dec 2020  |  Europe  |  Market Research
Government Push and Disruptive Technologies Driving Growth of the Global Bike-Sharing Market
Future Growth Potential Enhanced by Integration with Other Mobility Modes to Provide First- and Last-Mile Mobility
Globally, bike-sharing is poised to grow as one of the most attractive forms of sustainable mobility in the future. While the market has been impacted severely by the COVID-19 crisis, it has also been one of the first mobility markets to regain a surge in demand. Bike-sharing has emerged as one of the most convenient, affordable, and safest modes o...
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05 Jul 2021  |  Latin America  |  Market Research
Growth Opportunities for Communications, Collaboration, and Contact Center Technologies in the Government Sector
Enabling Key Government Workflows with Pre-packaged and Programmable Communications Solutions to Enhance Citizen and Staff Journeys
Frost & Sullivan has identified the government vertical as ripe for digital transformation and the adoption of modern communications and collaboration technologies to improve operational efficiencies and enhance citizen experiences. The COVID-19 pandemic, and the social distancing norms it necessitated, has impacted all public services, revealing ...
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