Search results for: 'effect of return policy on consumer behavior'

The impact of the COVID-19 pandemic continues to reverberate in the Internet of Things (IoT) space. This Frost & Sullivan reforecast of the cellular IoT connections market indicates that there will be more than 3.46 billion active cellular IoT connections by 2026 (globally). In 2020, growth declined to 13.5%, with Asia-Pacific accounting for a larg...

As the in-vehicle eCommerce market gains traction in the automotive space, it makes way for the development of an entire retail ecosystem across passenger vehicles. With payments being the end-point of a commerce network, the automotive industry will have to partner with service providers to pick-up on connected services to transform the commute ti...

10 May 2016  |  North America  |  Market Research

North American Energy Saving and Performance Contracting Market, Forecast to 2022

Growth Boost from Executive Orders (EOs) 13514 and 13693 in the USA and ecoEnergy Program in Canada Encouraging Energy-efficiency

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The market for energy saving contract and performance contracting in North America is expected to grow after 2015 due to policy initiatives towards performance contracting in both Canada and the United States. The United States accounts for a larger share in the market. This research service can be broadly segmented by type of contract namely energ...

This study examines the key trends and issues affecting the U.S. hospital health data analytics market, including a review of industry challenges and market drivers and restraints through 2016. It also analyzes the impact of recent legislative mandates on the implementation and usage of information technology, including data analytics, in U.S. hos...

The world is heating up, and with it the defining issue of our time - Global Warming! As this issue among others such as rising crude oil prices and depleting fossil fuel reserves gains momentum, biofuels among other sources of renewable energy are drawing interest as alternatives to fossil fuels. With an increasing number of governments now suppor...

The primary aim of this research is to gauge the use trends of social networking within a business context, specifically related to internal communications. The study covers drivers for social media use, prevalence of engagement, and management tool use as well as factors used to determine social media. About 60% of companies use social media for i...

The economic growth outlook for Central America and the Caribbean is restrained by multiple interrelated factors, mostly due to dependence on the external economic environment. As global growth is poised to contract in 2020, regional growth stands to severely contract as well. In this research, Frost & Sullivan analyzes the macroeconomic outlook fo...

What lies ahead for the world economy in 2019? How will events such as Brexit and trade wars shape the growth outlook of major economies? The Global Economic Outlook, 2019 study has been designed to answer this question and more by providing a concise summary of key global and regional economic developments and forecasts. The Global Economic Outloo...

07 Jul 2021  |  Asia Pacific  |  Market Research

Philippines Retail Banking Customer Experience Management Study 2021

Benchmarking Industry Excellence in Delivering a Superior Customer Experience

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Frost & Sullivan's Customer Experience Management study in the retail banking sector explores customer experience among banking providers in the Philippines, mainly the Philippine National Bank (PNB), BDO Unibank, Bank of the Philippine Islands (BPI), Metrobank, Union Bank, and Landbank. Customer experience is the accumulation of a customer's exper...