Search results for: 'study fm tech'

This research study looks at market trends, drivers, and restraints for the EMEA agent performance optimization (APO) market, with particular emphasis on quality monitoring (QM) and workforce management (WFM) contact centre applications. The EMEA region is segmented as UK, Germany, France, Spain, Italy, Portugal, Benelux, Scandinavia, Eastern Europ...

This strategic analysis is part of Frost & Sullivans continued coverage of the contact center marketplace. The scope of this research study includes traditional IVR systems and enterprise voice portals. This research service focuses on premise based (CPE) IVR systems. Within this analysis, Frost & Sullivan has identified challenges, drivers and tr...

Frost & Sullivans Mobile Field Service Management (FSM) study represents landmark research into the adoption patterns, market breadth and opportunities for mobile field service within customer relationship management (CRM) applications. Mobile strategies represent the biggest opportunity for field service organizations to gain competitive advantag...

This study provides an overview of the current state of ERP software and its future prospects in South Africa. It represents key application areas, including; Financial, Human Resources, Manufacturing, Industry Specific, CRM, SCM and other services. It identifies key market forces such as; challenges, drivers and restraints. The study gives insight...

The research service from slides 1 to 148 critically analysed the unified communications market in South Africa. The study provides an overview of the African and South African unified communications markets, industry challenges and market forces, market sizes, pricing and marketing strategies, opportunity analysis, industry best practices and stra...

This research service covers the Indonesian market for elevators. In this study, the elevators market has been divided into passenger, home, and cargo market segments and into new equipment and maintenance segments. A wide range of end user segments has been discussed to cover most of the aspects of the elevator industry. In addition to the key res...

The study analyses smart parking systems and their influence on the parking industry through technology-enabled parking solutions. It describes the ecosystem and market size for smart parking in Europe and North America, and analyzes the strategies of major parking operators, and parking app, infrastructure, and parking management companies. It als...

The aim of this research service is to provide a strategic overview of the Volkswagen Group that identifies and interprets the factors that contribute to the success of the organization. The study covers the Volkswagen Groups product portfolio and sales performance and analyzes its key operational strategies with a focus on its corporate structure ...

This strategic analysis provides an insight into the growth opportunities in Southeast Asias rail market in emerging countries. The study discusses key trends, mega trends implications, market drivers and restraints, opportunities, market size, and future rail development. It also provides an overview of the railway operators in Malaysia, Thailand...