Search results for: 'services ed'

The customer experience (CX) management services industry is forecast to grow rapidly, fueled by the recognition of CX as an effective strategy for competitive differentiation and a compelling incentive for businesses to outsource CX operations. CX management services are increasingly vital in building a solid end-to-end customer journey as custome...

he Vietnamese facilities management (FM) market is expected to record a growth rate of 5.5% in 2019. By 2023, the total market is expected to record a compound annual growth rate (CAGR) of 6.0%, reaching $470.8 million. Rapid growth in Vietnam’s economy is driving building construction in various sectors, such as healthcare, financial, industrial, ...

We are witnessing a shift in products and services being provided to business travelers and the way in which companies set up their administration of these activities. New mobility business models, such as carsharing, ridesharing, and ridehailing/taxi services for personal use, are also developing into dedicated corporate mobility services and bein...

This research provides analysis of the pay TV, video on demand (VOD), and Internet protocol television (IPTV) markets in Africa, with Kenya, Nigeria, and South Africa highlighted. The study also analyzes triple play services markets and offers insights regarding provider strategies and the convergence of competition across the entertainment market....

Cloud computing is predicted to be the main IT trend in the upcoming years and will have a huge impact on world economy. A wide range of organizations—from small start-ups to global corporations, and from government agencies to non-profit organizations—have begun using cloud computing applications. Besides Microsoft, the main contributor behind t...

The global space industry value chain has been expanding with new entrants and interests of non-space stakeholders contributing toward the development of solutions in the downstream segment. In the upstream segment, LEO-based constellations are driving the demand. This demand is being supported by developments such as additive manufacturing and ser...

This study provides an update to a similar study published in 2020. Since 2019, the cost of FM services in Singapore has increased. In 2021, FM vendors anticipate higher inflation rates for all services. Manpower cost is the main reason for price increase in FM services in 2020. For cleaning and security services, the increase in manpower costs is...

Asia-Pacific Hosted IP Telephony and UCC Services market entered into fast-moving stage for the first time in the following aspects including the varieties of services available in the market increased across all countries. Increasing awareness and demand of cloud services is also driving the migration from CapEx to OpEx model. This research study...

This study seeks to evaluate the current usage of the in-car marketplace and features on demand (FoD) services such as navigation and location-based features, integration and productivity, driving convenience solutions, remote services and maintenance, in-car personalization, entertainment, and performance and driving services in the United States....