Search results for: 'model call part'

The APAC contact center applications market generated $753.9 million in revenue in 2020, registering an annual growth of 4.8%. Though COVID-19 clouded the outlook at the beginning of the year, technology upgrades, cloud migration, and the adoption of analytics, automation, and self-service applications drove market growth. The market is set to grow...

The automotive spare parts distribution and retail industry in Asia-Pacific is highly fragmented, and numerous participants compete for customers attention. This Frost & Sullivan study offers a detailed and comprehensive discussion of 8 key markets; it has also identified the top distributors and retailers that command a strong position in each of ...

Ten to 15% of all global parts revenue will be generated online by 2025, including both developed and emerging regions. This research analyzes how evolving technology and consumer behavior will change the way that vehicle owners shop for automotive parts and service in the future. With a focus on 'bricks and clicks' convergence and business-to-busi...

The global commercial vehicle market faced significant headwinds in 2024, with declining sales in the medium-duty (MD) and heavy-duty (HD) truck segments. This trend continued into the first half of 2025. Economic uncertainty, exacerbated by trade and tariff policies in the United States, stricter emission standards, rising inflation, supply chain ...

The micromobility sharing industry is rapidly expanding, fueled by the promise of sustainable urban transportation and convenient last-mile connectivity. The path to profitability, however, remains complex and elusive for many operators. This study examines the multifaceted landscape of micromobility, analyzing the strategic drivers and challenges ...

The global medium- and heavy-duty commercial vehicle aftermarket is undergoing a structural transition. In 2025, global sales of new medium- and heavy-duty trucks declined by approximately 4.1% compared to 2024, driven by lower new-vehicle sales. This growth trend is expected to persist throughout the first half of 2026.Despite weaker new truck sal...

API-based solutions often represent a significant departure from how businesses have become accustomed to purchasing and deploying communications. Their value lies in providing a powerful toolset to make business communications applications richer and more tightly integrated within business workflows. For example, an organization may choose to allo...

This study examines the North American aftermarket for friction parts for brake systems for cars and light trucks (to 14,000 pounds). The following parts are covered: Friction parts -- pads and shoes. Unit demand, manufacturer-level revenues, and average prices are quantified over the 2001-2011 period. Market participants are discussed, and thei...

Several providers, including Microsoft, Zoom, Neat, and Crestron, announced OPEX programs focusing on multiple UC endpoints in 2020-21. This move reflects the intense and growing interest in the OPEX space, which has been fueled in part by the pandemic. However, OPEX, particularly leasing as a business model, has been in practice for several years,...