Search results for: 'Digitalization of Car Retail'
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06 Dec 2021  |  North America  |  Customer Research
The Changing State of Retail Customer Care
Growth Opportunities Rise in the Dynamic North American Retail Market
The retail industry had undergone significant change in the past decade, witnessed by the shift from in-store to online shopping and digital engagement. Digital customer care rapidly expanded with new channels on the web, mobile apps, and social media, and older channels, such as chat and interactive voice response (IVR), embellished with new tech...
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20 Jun 2025  |  North America  |  Market Research
The Impact of Tariffs on the Retail Customer Experience
How Retailers are Navigating Economic Uncertainty in 2025
The inauguration of a new U.S. president in January 2025 not only changed the administration but also initiated a complete shift in managing the U.S. economy. A key focus is the rapid implementation of tariffs affecting the U.S. and its trading partners. Tariffs act as a tax on businesses importing goods, since companies cannot retrieve their produ...
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24 May 2017  |  North America  |  Market Research
Future of Flying Cars, 2017–2035
Over 10 Companies Poised to Launch Flying Cars by 2022, with OEMs and Other Major Industry Participants Set to Join them with Prototypes in the Following 5 Years
This study provides a comprehensive insight into the flying cars landscape. It discusses the evolution of flying cars and the need for them today, as well as mega trends favoring them. The technological challenges and supporting technologies to overcome them are included, and the various types of flying cars and profiles of key participants are pro...
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19 Oct 2016  |  North America  |  Market Research
OEM Strategies for Connected Cars in Latin America by 2023
About 8.5 Million Connected Cars Expected on the Region’s Roads, with Brazil, Mexico, and Colombia Leading the Way
Increased vehicle connectivity is a primary focus for market and product differentiation in the Latin American countries of Brazil, Mexico, Colombia, Chile, and Argentina. Connected, value-added services and infotainment, and next-generation human-machine interface are of highest interest. This research service covers the gamut of connected car str...
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03 Nov 2021  |  North America  |  Market Research
Latin American Used Car Growth Opportunities
Innovative Business Models Influence Growth Strategies in Argentina, Brazil, Chile, Colombia, Mexico, and Peru
Latin America is going through challenging times with isolation measures and economic difficulties due to COVID-19. The global microchip shortages and the closure of regional automotive factories impacted new car sales, and stimulated the rise of their prices. It also provoked the increase of used car sales and prices in the region. In 2020, 18.5 m...
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17 Dec 2013  |  North America  |  Megatrends
The Advent of Digital Retailing and the Impact on Global Car Dealership Structures
By 2016, Automakers are Expected to Open more than 100 Digital Showroom/Lifestyle Stores Globally
The aim of this study is to research, analyze, and forecast digital retailing in the automotive industry. Digital retailing is creating a revolution in the way cars are being sold or the way a brand is being experienced in prime areas of a city. The research identifies retail strategies and opportunities for future growth of automotive original equ...
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01 Sep 2022  |  North America  |  Customer Research
Re-imagining the Retail Customer Experience, 2022
Growth Opportunities Reshaping the North American Retail Market
The retail market for customer care offers significant growth opportunities. Despite being one of the most challenged markets at the start of the COVID-19 pandemic, the disruption created many silver linings, such as significantly reducing the competitive inertia many industries had in contact center innovation. Beyond navigating issues such as co...
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11 Apr 2023  |  North America  |  Market Outlook
Global Digital Health Outlook 2023
Staff Shortage and Workflow Efficiency Solutions Will Lead to Transformational Growth of Digital Health
Frost & Sullivan defines digital health as data application for healthcare delivery using computational and telecommunication technologies to support business process workflow, clinical workflow, and patient data management. Digital health aims to achieve better patient outcomes while improving efficiency and containing costs through provider and p...
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31 Jul 2023  |  North America  |  Market Research
Transformation of Retail Health: Analysis of Trends and Their Impact on Traditional Healthcare Providers
Retailers’ Patient Centricity and Challenges in Traditional Healthcare Drive Transformational Growth
Retail health providers fill the traditional healthcare void by offering healthcare services, such as pharmacy, preventive care, urgent care, chronic condition management, vaccinations, telehealth, wellness, and an emerging focus on women’s health. High cost is a barrier to healthcare and medication access, affecting uninsured and aged populations ...
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10 May 2023  |  North America  |  Customer Research
Retail Contact Center Growth Opportunities in North America—2023
Successful Providers Must Bridge the Physical and Digital Realms
Preparing for a pandemic that lifts or redescends is top of mind for retailers that must navigate increasing foot traffic in stores and in malls with a large retail footprint. To mitigate economic headwinds, customer retention is key. Malls and retailers need new ways to entice pandemic-weary customers, and retailers must find the optimal mix of di...
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Special Price $3,712.50 save 25 %