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07 Sep 2020  |  Europe  |  Market Research
Contact Center as a Service (CCaaS) Solutions Energize the European Customer Experience Space, 2020
CCaaS Solutions Inject Agility into the Customer Journey and Enable Organizations to Pivot and Recover from Disruption
This study examines the cloud-based contact center (CC) solutions market in Europe. In the past, Frost & Sullivan has done combined studies for contact center on-premise solutions, hosted, and cloud solution markets. However, this year the studies are separated. This study is based on extensive primary and secondary research. This study finds tha...
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01 Nov 2021  |  Europe  |  Market Research
Growth Opportunities in the European UCaaS Market
Cloud Communications Services Shine in Addressing the Distributed Workforce
COVID-19 has wreaked havoc across Europe and worldwide. It has considerably impacted supply chains and commerce patterns, GDP growth rates, travel, employment and technology investments. In 2020, the European Union (27 countries) experienced a GDP decline of 5.9%; the Euro Area (19 countries) GDP declined by 6.3%; Spain and Italy were among those m...
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07 Aug 2020  |  Europe  |  Frost Radar
Frost Radar™: European Hosted IP Telephony and UCaaS Market, 2020
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines™
European businesses are rapidly adopting hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) solutions to become more agile and more easily adapt to ever-evolving market conditions. The COVID-19 pandemic further reinforced the need for flexibility in technology consumption in terms of capacity adjustments and del...
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01 Sep 2025  |  Europe  |  Customer Research
Voice of the Customer: European SD-WAN & SASE Buyers’ Insights, 2024
Digitization Imperatives and Positive Business Outcomes Drive the Implementation of Enterprise Network Services
In this report, Frost & Sullivan presents key findings from a survey conducted among European enterprises regarding their preferences for SD-WAN and SASE. The survey targeted IT and network decision-makers in various sectors, including financial services, healthcare, retail, government, technology, and manufacturing within the European market. It a...
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12 Dec 2025  |  Europe  |  Frost Radar
Frost Radar™: Managed SD-WAN Services in Europe, 2025
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
As organizations seek to simplify network architectures and gain flexibility for distributed workforces and application environments, SD-WAN deployments continue to increase significantly across Europe. SD-WAN plays a central role in network transformation by merging networking and security, enabling agility, cost optimization, and improved cloud c...
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12 Jul 2017  |  Europe  |  Market Research
EMEA Managed Security Services Market, Forecast to 2021
Threat Detection and Remediation to Emerge as Key Market Drivers
The Managed Security Services (MSS) market in Europe, Middle East and Africa (EMEA) registered a second consecutive year of double-digit, year-on-year (YoY) growth of 16.0% in 2016, after a 15.0% YoY increase in 2015. By 2015, trends show a decline in the combined market share of the top 3 participants and an increase in the number of suppliers. Me...
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16 Jun 2021  |  Europe  |  Customer Research
Frost & Sullivan Cloud User Survey, European Edition, 2020
Survey Results Indicate the Impact of the Ongoing COVID-19 Pandemic on European Enterprises, their Technology Programs, and their Journey to the Cloud
The 2020 Frost & Sullivan Cloud User Survey (European Edition) reveals the impact of the COVID-19 pandemic on European enterprises priorities and technology investments. Conducted in August 2020, the survey garnered responses from 434 IT and business decision-makers from 4 European countries, namely France, Germany, the United Kingdom, and Spain. ...
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26 Apr 2019  |  Europe  |  Market Research
Europe SD-WAN Survey Results, 2018
SD-WAN Adoption on the Rise Among Large Healthcare and Retail Enterprises
The connected era and cloud-based environment have created a need to redesign network operations. In addition, businesses find it operationally draining to utilize resources on ensuring a connected ecosystem rather than focusing on critical business issues. Software-defined Wide Area Network (SD-WAN) helps enterprises build an agile and automated e...
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08 Dec 2020  |  Europe  |  Market Research
Increased Demand for Generic Drugs Fueling the European Chromatography Market, 2026
Rising Need for Characterization Analysis in the Pharmaceutical Sector to Drive New Growth Opportunities
This research service analyzes the European market for chromatography instruments and covers gas, liquid, and ion chromatography technologies/instruments. Germany, the United Kingdom, France, Italy, Switzerland, Russia, Benelux, Scandinavia, and the rest of Europe (ROE) countries are the regions included in the scope of this research. Benelux i...
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28 Nov 2025  |  Europe  |  Market Research
Class 1-3 Select Battery Thermal Management Components Aftermarket, Europe, 2024–2035
The Battery Thermal Management Aftermarket in the PV and LCV Segments is Experiencing Transformational Growth due to Increasing EV Penetration and an Aging Fleet
This Frost & Sullivan analysis offers a comprehensive outlook on the European Class 1–3 select battery thermal management (BTM) components aftermarket, examining market dynamics, component-level trends, competitive landscape, and future growth scenarios across key European regions. The study highlights the BTM aftermarket as a rapidly expanding seg...
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