Search results for: 'branding B2B'

Compared to a decade ago, the B2B sales landscape has dramatically changed and many industries are feeling the heat. Physical presence has transformed to digital, and many businesses are closely examining their own online presence and systems in addition to capabilities of competitors and future business partners. Traditionally, the B2B procurement...

26 Sep 2017  |  North America  |  Market Research

U.S. B2B eCommerce Platform Market, Forecast to 2023

Strong Growth Forecast Resulting from the Creation of a Self-service and Intuitive Experience for B2B Customers and Organizations

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Global business-to-business (B2B) eCommerce sales are predicted to reach over $6.6 trillion by 2020, surpassing business-to-consumer (B2C) valued at $3.2 trillion by 2020. The United States (US) alone will generate over $1.9 trillion in sales by that time. With this rise in B2B eCommerce and the digital commerce world, B2B is predicted to become mo...

02 Aug 2017  |  North America  |  Megatrends

Future of B2B Online Retailing

Connected Marketplaces Transition from Transactional Hubs to Assistive Selling

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Online B2B retailing is at an inflection point and is going through major shifts in technology and business models. The B2B market will outgrow the B2C market by 2025, with China taking the lead. The market is evolving due to shifts in the impact of mobility and role of digital channels. Retailers, in order to cope up with the change in the market,...

Traditionally, business process management (BPM) or business process outsourcing (BPO) services were implemented as a cost-optimization concept based on labor arbitrage. However, BPM services have evolved and encompass core and noncore operations. Today, they permeate the entire business process value chain and address a wide variety of business ob...

13 Oct 2021  |  North America  |  Market Research

Digital Customer Journey Analytics Provide a Hyper Personalized Customer Experience

Enhancing ROI, Margin, Conversion, Branding, and Differentiation in Digital-born Businesses

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Digital customer journey analytics refers to capturing, aggregating, and analyzing customer data (e.g., frequency of online purchases) on digital channels that allow businesses to understand customers better, improve their experience, and make interactions more meaningful. Digital analytics tools provide organizations with the opportunity to gain a...

The electric vehicle (EV) market in Latin America is set for growth toward 2023. Although a nascent market today, a number of activities around pilot programs, B2B EV fleets, and recent B2C vehicle introductions by OEMs are expected to propel the market toward the medium term. Regulations, discussions around incentives, and tax rebates are also lik...

This survey of automotive aftermarket vehicle service technicians tool choices was conducted in 2022 using a computer-assisted telephone interview methodology. In total, 400 automotive technicians were surveyed for this research. To qualify as a respondent, a technician had to be working at least 32 hours per week and physically working on vehicle...

24 Apr 2020  |  North America  |  Market Research

Automotive Trends and OEM Strategies in Selected Central American and Caribbean Markets, 2019–2026

Affordable Small Cars from Asian Brands will Dominate

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Key Issues Addressed

The study provides a comprehensive analysis of OEMs in the automotive markets of a few Caribbean and Central American markets: Puerto Rico, Costa Rica, Guatemala, Panama, and Jamaica. It considers how markets have evolved and provides a snapshot of the current landscape and its impact on OEMs' business growth. The top participants in each market ar...

In 2013-14, PSA ended its joint venture with General Motors. Thereafter, the aim was to improve operating margins and revenue by 2015-16, and PSA was 'Back in the Race'. It achieved margins above and beyond the targets it had set for itself and chalked out a strategy for the next 6 years called 'Push to Pass'. Push to Pass’ goal was to ride the w...