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18 Dec 2013  |  North America  |  Market Research
Analysis of the Global Web and Email Content Security Market
Market Consolidation Looms
Organizations face the complexity of mitigating quickly evolving malware, maintaining productivity, and meeting compliance. Web and e-mail content security are security software platforms that address this need by serving serve the primary functions: (1) protect against Web-based malware and targeted cyber-attack, (2) prevent access to inappropri...
$4,950.00
Special Price $3,712.50 save 25 %
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13 Dec 2013  |  Latin America  |  Market Research
Latin American Telco Cloud Computing Profile
Telcos Spearheading Cloud Computing Adoption by Professionalizing their Business Strategy
Service providers throughout Latin America have been for years investing heavily to include Cloud Computing services into their portfolios. This study focuses on two of the regions main service providers with the most developed Cloud Computing portfolio. Datacenter capabilities, strengths and business strategies are reviewed.
$1,500.00
Special Price $1,125.00 save 25 %
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11 Dec 2013  |  North America  |  Market Research
North American Contact Center Outsourcing Market
Multichannel and Technology-enabled Solutions to Drive Growth
This market analysis provides market sizing and forecasts for the North American contact center outsourcing market. North American market revenue represents revenues derived from clients based in North America, regardless of fulfillment model. This includes onshore, nearshore, offshore, home-agent, automated and technology-based solutions. This mar...
$4,950.00
Special Price $3,712.50 save 25 %
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10 Dec 2013  |  North America  |  Market Research
Global Managed Security Services Market
Regulatory Compliance and Advanced Threat Protection Induce Organizations to Outsource Security
The global managed security services market continues to grow at double-digit rates. An increasingly complex and voluminous threat environment, ever-changing regulatory compliance frameworks, and the lack of internal expertise have incentivized organizations to consider engagements with a managed security service provider. In this research service,...
$4,950.00
Special Price $3,712.50 save 25 %
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10 Dec 2013  |  Europe  |  Market Research
The Competitive Landscape for Location-based Technologies
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Special Price $1,125.00 save 25 %
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03 Dec 2013  |  North America  |  Market Research
Opportunities in a Mature Contact Center Market
Growth in Hosted ACD, Chat, and Integration with UC Systems
Frost & Sullivan forecasts that the total number of contact center seats will shrink from 4.1 million in 2012 to 4 million by 2017. Even so, there are opportunities for vendors in this mature market. For example, consider hosted solutions. Hosted delivery allows companies to cut costs by buying only the applications and capacity they need, an attra...
$1,500.00
Special Price $1,125.00 save 25 %
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03 Dec 2013  |  North America  |  Market Research
The Rise of Cloud-based Omni-Channel Customer Contact
Companies are Moving to Serve Customers Anytime, Anywhere Including Inside Stores
Todays customers expect companies to provide a consistent and high quality Customer Experience, regardless of channel, including walk-in retail. Omni-channel strategies that integrate the Web, contact center, and retail channels (and subject matter experts), are becoming increasingly prominent in pursuit of a quality Customer Experience. The di...
$1,500.00
Special Price $1,125.00 save 25 %
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28 Nov 2013  |  Asia Pacific  |  Market Research
Analysis of Asia-Pacific Managed Security Services (MSS) Market, 2012
Growing Demand for Professional Security Services Drives the Market
The Asia-Pacific managed security services (MSS) market continued to gain greater momentum in 2012. A growing number of enterprises were looking at the professional security services to protect their network infrastructure. Getting more mature about IT security and becoming aware of the benefits of security services models in gaining operational fl...
$16,000.00
Special Price $12,000.00 save 25 %
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27 Nov 2013  |  Latin America  |  Market Research
Analysis of the Latin American Managed Security Services Market
Increased Spying and the Complexity of Attacks Drive Security Investment
The managed security services market in Latin America, particularly in the Southern Cone, has not yet reached maturity and is in an incipient phase compared to developed countries. Competing in this segment is an important challenge for service providers. Innovative devices and platforms are increasing, and new participants are entering the market....
$6,950.00
Special Price $5,212.50 save 25 %
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22 Nov 2013  |  Europe  |  Market Research
The Future of mPayments in Europe
Cloud-based mPayments are Creating Immediate Business Opportunities for mPayment Service Providers
The value of transactions over mobile devices is predicted to grow exponentially over the next five years in Europe. The proliferation of tablets and smartphones are blurring the difference between the traditional online commerce and the mobile commerce markets. In-depth interviews with mobile network operators, card networks, financial institution...
$2,450.00
Special Price $1,837.50 save 25 %