Industries

The Asia-Pacific hosted IP telephony and Unified Communications and Collaboration (UCC) services market entered into a fast-moving stage for the first time and various services available in the market increased across all countries in the region. Increasing awareness and demand for cloud services is also driving migration from a CapEx to OpEx model...

The Future Smart Cities of Southern Africa research service focuses on providing an in-depth overview of the profiled cities, according to the development of initiatives aligned to the eight Smart City parameters. These parameters include: • Smart Government • Smart Citizens • Smart Energy • Smart Mobility • Smart Healthcare • Sma...

Employing advancements in technologies such as artificial intelligence (AI), machine learning (ML), Big Data and Analytics (BDA), and natural language processing (NLP), VAs are emerging as viable self-service options across industries. Investigating VAs as part of an omnichannel and digital transformation strategy should be a strategic imperative f...

15 Dec 2016  |  Asia Pacific  |  Market Research

Analysis of the Asia-Pacific Hosted IP Telephony and Unified Communications and Collaboration (UCC) Services Market, 2016 Update

Hybrid Environment Drives Sustainable Growth

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The Asia-Pacific hosted IP telephony and Unified Communications and Collaboration (UCC) services market entered into a fast-moving stage for the first time and various services available in the market increased across all countries in the region. Increasing awareness and demand for cloud services is also driving migration from a CapEx to OpEx model...

Research Scope: greenfield cities, brownfield cities, and smart hubs in East Africa. This research service focuses on the development of smart cities in East Africa and provides an in-depth overview of a few profiled cities. It evaluates smart cities like Nairobi and Konza Tech City in Kenya and Kigali in Rwanda according to the development of init...

This market analysis study provides market sizing and forecasts for the European contact center outsourcing (BPO) market. European market revenue represents outsourcer revenues associated with customer interactions that originate in Europe, regardless of fulfillment model. The study provides breakdown and forecasts by fulfillment platform, industry...

New analysis from Frost & Sullivan's Digital Transformation program finds that the market for cloud contact centers continues to increase. The acceleration of omnichannel and digital transformation, coupled with the C-suite demands for stronger and swifter growth, is driving future technology acquisitions. Clear articulation of visionary perspectiv...

08 Dec 2016  |  Asia Pacific  |  Market Research

Asia-Pacific Network-based Advanced Malware Analysis (NAMA) Solutions Market

The Need to Defend Against Zero-day and Ransomware Attacks Driving the Adoption of NAMA Solutions

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The network-based advanced malware analysis solutions market in Asia-Pacific (APAC) continued to maintain its strong growth momentum in 2015 as many large organizations and businesses across verticals decided to spend big on sandboxing solutions to defend against sophisticated and targeted attacks, such as ransomware, zero-day, and other advanced m...

This market insight aims to analyze how smart retail can impact retailers and their operations in the Asia-Pacific region and seeks to examine how the Internet of Things (IoT) is enabling Smart Retail and helping bring the digital experience into physical stores. Research Scope: • Analyze services, solutions, case studies for in-store digitiza...