Industries Market Research Reports

16 Mar 2016  |  Latin America  |  Market Research

Latin American Hosted and Cloud Contact Center Market, Forecast to 2020

Flexibility and Scalability Concerns to Catalyze Uptake of Cloud Model

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This market analysis research provides market sizing, forecasts and trends for hosted and cloud contact center services. This includes public cloud services as well as dedicated hosted solutions. The base year for the study is 2015. The market segments covered are: hosted IVR, hosted ICR, hosted outbound contact, and hosted agent performance optimi...

09 Mar 2016  |  Latin America  |  Market Research

Latin American Managed Security Services Markets, Forecast to 2020

Increasingly Complex Threats Drive Appeal of Security Asset Management, Threat Intelligence, and Risk and Compliance Management

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Managed Security Services (MSSs) provides proactive monitoring of customer’s security environment by third-party security professionals, and may encompass protection against denial of service attacks, email viruses/worms, spam, and other various cyber maladies. As new trends and technologies are being implemented and utilized by companies, new an...

08 Mar 2016  |  Latin America  |  Market Research

Latin American Datacenter Services Market, Forecast to 2020

New Business Models Turn to Value Added Services to Combat Commoditization

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Research Overview This Frost & Sullivan research service analyses the drivers, restraints, forecasts and trends in the datacenter services market in Latin America. It also studies the market share and provides a competitive analysis of the market. In this research, Frost & Sullivan's experts examine the datacenter services market in the following ...

In this hot topic, Frost & Sullivan covers key trends occurring around the world in sports organizations that can be implemented in Brazil to improve its sports industry. Sports and technology create a winning combination for improving business, and the country has great potential to benefit from integrating technology into its sports industry. The...

The research service presents an analysis of the current state of the Big Data and analytics market in Brazil, Colombia, and Mexico. The immeasurable amount of data (unstructured and structured) being generated every second globally from an increasing number of sources has changed the competitive environment and hence, the organizations’ way of t...

Service providers throughout Latin America have been for years investing heavily to include Cloud Computing services into their portfolios. This study focuses on two of the regions main service providers with the most developed Cloud Computing portfolio. Datacenter capabilities, strengths and business strategies are reviewed.

The managed security services market in Latin America, particularly in the Southern Cone, has not yet reached maturity and is in an incipient phase compared to developed countries. Competing in this segment is an important challenge for service providers. Innovative devices and platforms are increasing, and new participants are entering the market....

Market concerns for Brazilian IT infrastructure outsourcing services include the need for space (CAPEX), since companies are restructuring, and the need for more capacity to host infrastructure. Brazilian companies are also struggling to increase operational efficiency, reduce management complexity, and save in costs. The data centers have created ...

This study details the main highlights of the São Paulo AWS Summit 2013 that was held July 30 and attended by nearly 3,000 people. Topics include new services, success stories, and key takeaways. The AWS Marketplace and its services are highlighted, as well as two products, Glacier and Trusted Advisor. Three case studies are also presented. The co...