Industries Market Research Reports

Subscribe to RSS Feed
  1. 30 Jul 2024  |  Europe  |  Market Research

    Exploring European Use Cases for Generative AI in CX

    Early Use Cases are Encouraging and Helping to Drive GenAI Adoption Across Europe

    The emergence of generative AI (GenAI) has sparked intense global interest in AI and how it can help improve customer experience (CX). Several factors drive interest in GenAI, including its positive impact on making conversational AI faster and smarter, enabling critical applications, including personalization at scale, improved self-service capabi...

    $2,450.00
  2. 04 Jul 2024  |  Europe  |  Frost Radar

    Frost Radar : EMEA Cloud Contact Centers, 2024

    A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

    This Frost Radar reveals the contact center-as-a-service (CCaaS) industry leaders using their Growth and Innovation scores as highlighted in the Frost Radar methodology. Frost & Sullivan analyzes numerous companies in an industry. Those selected for further analysis based on their leadership or other distinctions are benchmarked across 10 Growth ...

    $4,950.00
  3. 26 Mar 2024  |  Europe  |  Frost Radar

    Frost Radar : Customer Experience Management in Europe, 2024

    A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

    This Frost Radar reveals the positions of the key companies in the European customer experience management (CXM) industry using their Growth and Innovation scores as highlighted in the Frost Radar methodology. The document presents competitive profiles on each of the companies in the Frost Radar based on their strengths, opportunities, and marke...

    $4,950.00
  4. 12 Mar 2024  |  Europe  |  Market Research

    The State of the Cloud: Europe

    The Quest for Competitiveness in Bleak Economic Conditions Fuels Cloud Migration and Modernization

    As the European economy continues to suffer, growth, competitiveness, and digital resilience are top of mind for enterprises in the region. Cloud and the Internet of Things remain the foundational technologies powering digital transformation in European enterprises. Since 2010, Frost & Sullivan has conducted an annual survey of IT and business d...

    $4,950.00
  5. 21 Sep 2018  |  Europe  |  Market Research

    European NeoBanks Market, 2018

    High Growth Expected as New Market Segments and Enhanced Customer Engagement Lead to Rapid Adoption

    As the global banking industry struggles with issues related to rising costs, legacy infrastructure, evolving customer demand and changing regulations, the NeoBanking industry is making slow but steady progress. With new business models, innovative products and services, use of technology and approach to business, NeoBanks are engaging their custom...

    $3,000.00
  6. 17 May 2018  |  Europe  |  Market Research

    Securing Enterprise Communications

    Enterprise-Grade Encrypted Voice and Instant Messaging

    The use of encrypted voice and instant messaging technology has been increasing amongst enterprise and private individuals alike for several years. Unfortunately, much of the discourse about secure communications in the mainstream media has involved government arguments against the use of encryption in the private sector instead of focusing on why ...

    $1,500.00
  7. 05 Apr 2018  |  Europe  |  Market Outlook

    European Fintech Market Outlook, 2018

    Impact of Emerging Technologies will Encourage New Business Models in European FinTech

    FinTech in Europe is evolving rapidly and 2017 has been an eventful year for the industry. Some of the areas within FinTech that witnessed significant growth during 2017 include Banking-as-a-Service (BaaS), PayTech, InsurTech, RegTech, and Biometrics. The technology trends that have also significantly impacted the industry include cloud, Internet o...

    $4,950.00
  8. 17 Jan 2018  |  Europe  |  Market Research

    Global Securetech Market, 2018

    The Security Space Appears to be an Exciting Area for Innovative Fintech Companies, Biometrics and Blockchain Technologies Already Provide Strong Value to Fintech Companies

    Fintech companies accelerate the digital transformation of the financial ecosystem. Banks and financial institutions have been forced to modify their strategic plans by speeding-up the launch of new digital products and services. In addition, many of them have embraced a cooperative approach with the fintech ecosystem, with a number of partnerships...

    $1,500.00
  9. 10 Nov 2017  |  Europe  |  Market Research

    The Global Paytech Market, 2017: Driving Transaction Transformation

    The Application of Enabling Technologies will Underpin the Delivery of Disruptive Payment Services to Customers

    Fintech companies are disrupting the traditional banking and financial services ecosystem by leveraging innovative technologies in order to provide value-added services. Paytech appears as the most exciting subsector of the Fintech industry. Indeed, most technology innovations are used to perform payment transactions in a disruptive way: faster, an...

    $1,500.00
  10. 27 Sep 2017  |  Europe  |  Market Research

    Growth Opportunities in the European Customer Management BPO Market, Forecast to 2021

    Actionable Strategies and Tactics to Accelerate Growth in a Transforming Market

    The Context of Europe’s Economy The European economy is a stark drama that continues to unfold in real-time, as Germany and Greece in particular try to come to terms with how to best move forward on the European project. In fact, negotiations between Greece and the European Union may turn out to be a turning-point for the Continent. Consider t...

    $4,950.00