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30 Dec 2022  |  North America  |  Frost Radar
Frost Radar™: Global Communications Platform as a Service (CPaaS) Market, 2022
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
Frost & Sullivan defines Communications Platforms as a Service (CPaaS) as any cloud-based platform that enables developers to programmatically embed voice, video, chat, and messaging services within their business or consumer applications. In nearly all cases, the embedded communications and collaboration services leveraged through a CPaaS are a fe...
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20 Dec 2022  |  Global  |  Market Outlook
Unified Communications and Collaboration Market Outlook
Top 10 Predictions for 2023
Abrupt, massive and disruptive changes of the past several years have pushed cloud communications services and intelligent devices to the forefront. Globalization, evolving workforce demographics, rapidly shifting customer requirements, and technology advancements are transforming how and where work is performed. Unified communications and collabor...
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20 Dec 2022  |  North America  |  Customer Research
Empowering Frontline Workers to Drive Business Transformation
UC Buyers’ Perspective on Equipping Frontline Workers with Digital Communications and Collaboration Tools
Frontline workers are a key part of the workforce in the majority of organizations. Out of approximately two and a half billion non-desk/frontline workers around the world, an estimated one billion require tailored communications and collaboration tools to complete their job tasks. There is no perfect definition of frontline workers. Generally, ...
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13 Dec 2022  |  North America  |  Market Outlook
Top 12 for 2023: Growth Opportunities for the Mobile & Wireless Industry
Predictions for the Mobile & Wireless Industry
Fifth-generation (5G) technology represents a fundamental shift in communication network architectures and accelerates revenue potential through innovative services that 5G-enabled smartphones, tablets, laptops, and Internet of Things (IoT) devices facilitate. This breakthrough technology delivers a potent combination of network capabilities and fl...
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28 Nov 2022  |  North America  |  Market Outlook
Growth Opportunity Outlook for the US Public Safety Market
2023 Growth Opportunities in Public Safety
Evolving consumer behaviors and the introduction of new technologies have fundamentally changed the way we live, communicate, and interact, ushering in an array of new requirements and growth opportunities in the public safety industry. The necessity for reliable, secure, nationwide public safety solutions has never been more pronounced with the re...
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26 Oct 2022  |  North America  |  Frost Radar
Frost Radar™: North American UCaaS Market, 2022
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
As the North American unified communications-as-a-service (UCaaS) market matures and competition intensifies, it is becoming increasingly important for market participants to accelerate innovation and develop sustainable growth strategies. This market analysis provides a perspective on key market trends as well as an assessment of 30 growth and inn...
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21 Sep 2022  |  Europe  |  Frost Radar
Frost Radar™: European UCaaS Market 2022
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
Digital technologies and cloud communications and collaboration services, in particular, have provided solutions to European businesses and public sector organizations looking to bridge physical distances across employees, customers, suppliers, and partners. Flexible consumption models, mobile-ready solutions, and collaboration-rich user experience...
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10 Aug 2022  |  Latin America  |  Market Outlook
Colombia Business Outlook
Infrastructure Development, Technological and Social Initiatives, and Demonstrated Resilience During the Pandemic Invite Investment
For technology companies looking to expand their presence in the Latin America-Caribbean region, Colombia makes a compelling case. Before the 2020 pandemic, the country’s economy had been enjoying consistent growth rate of nearly 4% for over 50 years. Since then, continuous inflows of foreign direct investment have buoyed job creation and econo...
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15 Jun 2022  |  North America  |  Customer Research
Future of Hybrid Work—Investment Priorities for the Workplace and Video Conferencing
IT Decision Makers Reveal Investment Plans For 2022 and Beyond
The workplace is being rewired and the opportunity is immense. The last two years have revealed that employees can be equally, if not more, productive working from home. This has led to permanent shifts in the relevance of the physical office and the role of remote work in the workplace. The next phase of re-imagining hybrid work is, however, not ...
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07 Jun 2022  |  North America  |  Customer Research
Growth Opportunities for Communications, Collaboration and Contact Center Solutions in the Retail Industry
Rich-media Collaboration, Omnichannel Contact Center, UCC Integration with Vertical-specific Solutions Help To Serve Customers Efficiently
Retail sales are an important economic indicator because consumer spending reflects the strength of an economy and its fundamentals. Retailers are expected to invest in transformative technologies to prepare for unexpected events, new emergencies and build resilience. Currently, among the primary focal areas for retailers is to build e-commerce cap...
$4,950.00
Special Price $3,712.50 save 25 %