Industries Market Research Reports

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  1. 22 Dec 2023  |  North America  |  Customer Research

    US Automotive Technicians Choice Survey, 2022

    Snap-on Remains the Dominant Brand across All Product Lines

    This survey of automotive aftermarket vehicle service technicians tool choices was conducted in 2022 using a computer-assisted telephone interview methodology. In total, 400 automotive technicians were surveyed for this research. To qualify as a respondent, a technician had to be working at least 32 hours per week and physically working on vehicle...

    $4,950.00
  2. 18 Apr 2023  |  North America  |  Customer Research

    Voice of Customer: In-car Services and Features, Passenger Vehicles, US, 2021

    This Survey Assesses Consumers' Opinions about In-car Services, On-demand Features, Over-the-air Updates, Connectivity, and Payment Options

    Despite disrupting sales and profitability in many markets, the COVID-19 pandemic has ignited minds to build a safer and more convenient environment. The connected automotive industry is making the best of the situation through trending use-cases that will build the new normal across consumer segments. Frost & Sullivan's 'Voice of Customer: In-car ...

    $4,950.00

    Special Price $4,455.00 save 10 %

  3. 26 Jul 2018  |  North America  |  Customer Research

    Americas Fleet Managers’ Desirability and Willingness to Pay for Fleet Management and Telematics Solutions, 2017

    Understand Consumer Perceptions, Switching Behaviour and Willingness to Pay

    The overall objectives of this study are to investigate typical attitudes towards fleet telematics (fleet management system solutions), understand key features and service expectations; explore perceptions and willingness to pay for fleet telematics services; examine vendor satisfaction and brand perceptions; and look at vendor consideration and se...

    $10,000.00

    Special Price $7,500.00 save 25 %

  4. 10 May 2017  |  North America  |  Customer Research

    US Automotive Technicians’ Choice Survey of Replacement Parts, 2016

    Technicians Shifting to Digital Platforms

    The importance of technicians as customers for part suppliers continues to grow with the continued expansion of the Do-It-For-Me (DIFM) channel in the US automotive aftermarket. Although the aftermarket is a mature and stable channel in the United States, market trends such as digitization and private labeling are steadily transforming how technici...

    $20,000.00

    Special Price $15,000.00 save 25 %