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  1. 31 May 2023  |  Europe  |  Customer Research

    Voice of Customer Survey—European In-car Services and Features

    Assessing Passenger Vehicle Consumer Opinions about On-demand Features, Over-the-air Updates, Connectivity, and Payment Options

    Pandemic-induced market challenges are spurring innovation and progress toward safer and more convenient solutions, particularly in Europe’s connected automotive industry, where emerging use cases are shaping a new normal for consumers. Frost and Sullivan's Voice of Customer survey on in-car services and features in Europe explores customer usage...

    $4,950.00
  2. 01 Oct 2013  |  Europe  |  Customer Research

    2012 European Fleet Managers' Willingness to Pay for FMS

    Voice of the Customer Study

    The overall objectives of this study are to investigate typical attitudes towards fleet telematics (fleet management system solutions), to understand the key feature and service expectations, to explore perceptions and willingness to pay for fleet telematics services, to examine vendor satisfaction and brand perceptions, and to look into vendor con...

    $10,000.00
  3. 23 Sep 2013  |  Europe  |  Tracker

    Car Sharing End-user Analysis in Selected European Cities

    European Voice of the Customer Study

    This research service examines consumer perceptions of car sharing based on a survey conducted in 2012 in France, Germany, and the United Kingdom. Only one out of four city residents in Europe is familiar with the car sharing concept. Once familiar, the interest rate in car sharing reaches 38%. Consumers are most attracted by the all-inclusive and ...

    $12,500.00
  4. 01 Apr 2013  |  Europe  |  Customer Research

    2012 European Customer Desirability and Willingness to Pay for Infotainment, HMI and Telematics Features and Services

    Consumers' Willingness to Pay for Next-Generation Infotainment, App Concepts, and HMI Solutions

    This customer research deliverable measures customer attitudes and perceptions regarding new generation infotainment, app concepts and HMI solutions. The demographic is comprised of European vehicle owners who intend to purchase a new vehicle within the next two years. Only qualified respondents, who met requirements set by a screening process prio...

    $10,000.00