Industries Market Research Reports

Many businesses are migrating from legacy communications environments to cloud-based unified communications services to gain access to advanced features, facilitate budgeting, and other benefits. However, certain businesses are upgrading to next-generation premises-based solutions to benefit from advanced functionality while retaining greater contr...

30 Dec 2015  |  North America  |  Market Research

Analysis of the North American VoIP Access and SIP Trunking Services Market

Adoption Grows as New Use Cases Emerge

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The VoIP access and SIP trunking market continues to displace legacy telecommunications services as the link between on-premises customer platforms and the public switched telephone network (PSTN). SIP trunking services are being used in a number of new ways, including automated program control and the emerging trend of hybrid cloud communications....

13 Jul 2015  |  North America  |  Market Research

Analysis of the North American Hosted IP Telephony and UCC Services Market

The Perfect Storm for Cloud Unified Communications & Collaboration

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The North American hosted IP telephony and UCC services market is undergoing major changes as it moves from early-adopter to mass-adoption stage. Increasing customer awareness of cloud communications is driving adoption, yet is also leading to greater scrutiny of service quality and reliability. Heightened customer requirements along with the proli...

This Asia-Pacific enterprise telephony market tracker analyzes trends, vendor performance, vertical and horizontal market splits, go-to-market strategies, and important customer wins. The market is segmented into private branch exchange (PBX), key telephone system (KTS), wireless private branch exchange (WPBX), and Internet protocol (IP) PBX. This ...

The enterprise communications market is transitioning to a blended ecosystem of services and software-centric platforms deployed on the customer premises. The range of components that can be part of the UC stack is also expanding. Partners are vital to expand vendor reach and to foster close customer relationships needed for higher-value UC sales....

The enterprise communications market is transitioning to a blended ecosystem of services and software-centric platforms deployed on the customer premises. The range of components that can be part of the UC stack is also expanding. Channel partners must possess broader skill sets than their telephony-centric predecessors. They must recognize that th...

Businesses recognize the benefits of cloud communications and are increasingly migrating to hosted IP telephony and UCC services. However, many well-established and emerging providers are vying for customers attention and investment dollars. It is, therefore, critical that business decision makers conduct their due diligence and assess the availab...

Voice messaging has long been an important component of business communications. However, reliance on voice messaging is declining among business users. This market insight highlights both the opportunities and challenges that exist in the voice messaging market, as well as identifies examples of unified communications suppliers addressing these ch...

This Asia-Pacific enterprise telephony market tracker analyzes trends, vendor-market performance, vertical and horizontal market splits, go-to-market strategies, and important customer wins. The market is segmented into private branch exchange (PBX), key telephone system (KTS), wireless private branch exchange (WPBX), and Internet Protocol (IP) PBX...