1. 15 Dec 2016  |  North America  |  Market Research

    Virtual Assistant Invasion—Will They Take Over the Contact Center

    Advancements in Speech Technologies, Big Data and AI Unlock Growth Potential for Customer Care

    Employing advancements in technologies such as artificial intelligence (AI), machine learning (ML), Big Data and Analytics (BDA), and natural language processing (NLP), VAs are emerging as viable self-service options across industries. Investigating VAs as part of an omnichannel and digital transformation strategy should be a strategic imperative f...

    $1,500.00
  2. 15 Dec 2016  |  Asia Pacific  |  Market Research

    Analysis of the Asia-Pacific Hosted IP Telephony and Unified Communications and Collaboration (UCC) Services Market, 2016 Update

    Hybrid Environment Drives Sustainable Growth

    The Asia-Pacific hosted IP telephony and Unified Communications and Collaboration (UCC) services market entered into a fast-moving stage for the first time and various services available in the market increased across all countries in the region. Increasing awareness and demand for cloud services is also driving migration from a CapEx to OpEx model...

    $15,000.00
  3. 14 Dec 2016  |  Asia Pacific  |  Market Research

    Australian ICS Security Market Analysis, 2016

    Growing Demand for Cyber Security Insurance and IoT Applications will Drive Investments

    The study analyses the Australian Industrial Control Systems (ICS) security market for 2015. Research Scope • Market Trends • Market Drivers and Restraints • Solutions and Technologies • Vertical Analysis • Vendor Analysis In the recent years, there have been notable targeted attacks on industrial control systems ...

    $3,000.00
  4. 14 Dec 2016  |  South Asia, Middle East & North Africa  |  Market Research

    Digital Transformations in the Global Logistics Industry, Forecast to 2020

    Digitalization Trends–Mobile Devices, Cloud Computing, Big Data and Analytics, Automation Offer High Growth Prospects in Logistics Industry

    Technological changes have led to the convergence of industries and the transformation of the business processes related to supply chain management. The need to improve logistics efficiency is being driven by the modernization of transportation infrastructure, changing consumer purchase patterns, and the emergence of new business models. With the d...

    $3,000.00
  5. 14 Dec 2016  |  Africa  |  Market Research

    East African Smart Cities, Forecast to 2030

    Highlights the Potential for the Development of Smart Cities Across Africa According to Initiatives Based on the 8 Frost & Sullivan Smart City Paramet

    Research Scope: greenfield cities, brownfield cities, and smart hubs in East Africa. This research service focuses on the development of smart cities in East Africa and provides an in-depth overview of a few profiled cities. It evaluates smart cities like Nairobi and Konza Tech City in Kenya and Kigali in Rwanda according to the development of init...

    $1,500.00
  6. 14 Dec 2016  |  Global  |  Market Research

    Global Audio Conferencing Endpoints Market

    Growing Collaborative Business Culture Drives Demand for Audio Conferencing Endpoints

    This study provides a market analysis of tabletop conference phones and installed audio conferencing systems. Tabletop conference phones are segmented as TDM, VoIP, and USB/Bluetooth connectivity endpoints. Installed audio conferencing endpoints are non-portable audio conferencing systems designed specifically for use in larger meetings rooms, and ...

    $4,950.00
  7. 14 Dec 2016  |  Europe  |  Market Research

    Europe Contact Center BPO Market

    Exponential Technological Change—How Might it Affect the World of BPO?

    This market analysis study provides market sizing and forecasts for the European contact center outsourcing (BPO) market. European market revenue represents outsourcer revenues associated with customer interactions that originate in Europe, regardless of fulfillment model. The study provides breakdown and forecasts by fulfillment platform, industry...

    $4,950.00
  8. 09 Dec 2016  |  North America  |  Market Research

    Analyst Insights from the Partners Connected Health Symposium 2016

    Moving from Technology Focus to the Human Element for Optimal Engagement and Success

    The 13th annual Partners Connected Health Symposium was held at the Boston Seaport Hotel & World Trade Center in October 2016. The key theme of the event was “Digital technology that cares. Bringing the human element to life.” The following piece presents analyst highlights, views, and major observed themes in digital health as well as company-...

    $1,500.00
  9. 09 Dec 2016  |  Asia Pacific  |  Market Research

    Water and Wastewater Management for the Australian Manufacturing Sector

    Services Opportunities Will Enable Growth in Challenging Conditions

    This market insight discusses water and wastewater management for the Australian manufacturing sector. It looks at the overall size and growth rate of the market and discusses key drivers and restraints. In addition, the insight provides segmentation breakdowns, which include equipment, chemicals and services. Further, it analyses the competitive s...

    $1,500.00
  10. 09 Dec 2016  |  Latin America  |  Market Research

    Big Data Telecommunications Market Evolution in Latin America

    Growth Opportunities for Latin American Telcos with Big Data Bringing Benefits to Customer Service and Business Strategies

    Telcos need to pursue a range of digital opportunities to compensate the decline in the traditional service revenue. Combining insights across service and network performance aligned with telco business targets is the key factor for success. Telcos are starting to recognize that fully automated real-time analytics can accelerate, optimize, and pote...

    $1,500.00