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  1. 25 Jun 2020  |  North America  |  Economic and Databases

    Central American and Caribbean Countries Economic Tracker, H1 2020

    COVID-19 Containment Measures to Weaken Economic Activities

    The outlook for the Central America and Caribbean economies is expected to stay bleak in 2020, registering technical recession in Q2–Q3 of 2020 and a full year recession for 2021. Local and global containment measures, along with the economies’ large dependence on tourism and remittances particularly coming from the United States, have led to a...

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  2. 22 Apr 2020  |  Asia Pacific  |  Economic and Databases

    Asia-Pacific Economic Tracker—Insights and Trends, H1 2020

    COVID-19 Outbreak to Weigh Severely on Demand

    Economies in Asia-Pacific are likely to experience sluggish growth in 2020 on account of the unexpected ramifications of the COVID-19 outbreak. Regional growth is likely to remain stunted in H1 2020 due to the outbreak, but expected to pick up in H2 2020 as the lockdowns and travel bans are expected to be lifted. Key economies like Australia and ...

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  3. 30 Jan 2020  |  North America  |  Economic and Databases

    Americas Economic Tracker, H1 2020

    Regional Activity Modestly Picking Up; GDP Growth to Remain Moderate

    The Americas are expected to record tepid growth in 2020, higher than that of 2019. Advanced economies such as the US and Canada are likely to witness an economic rebound in 2020. Other smaller economies like Panama and Chile are poised to grow as well. However, Argentina’s growth is likely to remain contracted on account of currency deterioratio...

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  4. 29 Jan 2020  |  North America  |  Customer Research

    Voice of Customer Analysis on Connected Car Services in the United States, 2018

    Flexible Access to Telematics Services will be the Preferred Subscription Model in Future

    This study seeks to evaluate the current usage of connected car applications such as digital assistants, online infotainment services, telematics services, navigation services, and data-enabled services in the United States. It also focusses on customer analysis bifurcation by vehicle segment, brand, and customer preference. The study seeks to high...

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  5. 30 Dec 2014  |  North America  |  Customer Research

    2015 Global Laboratory Products Purchasing Trends

    End-user Perspective

    Readers of the Lab Manager Magazine were invited to participate in an online survey in September 2014. To qualify for survey participation, readers were required to play a role in their laboratory’s purchasing process, be familiar with their laboratories’ product budgets, and represent a laboratory that either uses or plans to use products in o...

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  6. 23 Dec 2014  |  North America  |  Customer Research

    Customer Engagement in Retail and Consumer in Europe and North America

    The Current and Future Retail and Consumer Vertical

    This studys objective was to review current and future adoption of customer contact strategies, enabling technologies, and services in the retail and consumer vertical. About 55% of North American and European contact centers are mostly integrated, with full integration expected to reach 55% in 2016. About 46% of customer interactions are fully au...

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  7. 16 Dec 2014  |  Asia Pacific  |  Economic and Databases

    Global Economic Tracker—Insights and Trends (GET-IT)—Emerging Asia-Pacific Quarter 4 2014

    A Quarterly Pulse of Growth Opportunities

    Strong economic growth supported by resilient domestic demand, growth in exports, accommodative government policies, and improved investor confidence is expected for the Emerging Asia Pacific economies in H1 2015.

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  8. 04 Dec 2014  |  Asia Pacific  |  Economic and Databases

    Global Economic Tracker—Insights and Trends (GET-IT)—Emerging Asia-Pacific Quarter 3, 2014

    A Quarterly Pulse of Growth Opportunities

    Economic growth in the emerging APAC regions will be resilient through H2 2014 and the beginning of 2015. While favourable financial conditions, improving labour market conditions, and broadly accommodative policies will support domestic demand growth, global economic recovery and a stronger-than-expected recovery of the US economy will help boost ...

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  9. 25 Nov 2014  |  North America  |  Economic and Databases

    Global Economic Tracker - Insights and Trends (GET-IT) North America Quarter 4 2014

    A Quarterly Pulse of Growth Opportunities

    Strong GDP growth supported by resilient domestic demand, prudent fiscal policies, and improved business sentiments is expected for the North American countries in Q1 2015, regardless of the slowdown and uncertainty in the global economy

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  10. 25 Nov 2014  |  Asia Pacific  |  Economic and Databases

    Global Economic Tracker—Insights and Trends (GET-IT)—Emerging Asia-Pacific Quarter 2 2014

    A Quarterly Pulse of Growth Opportunities

    The growth outlook for the emerging APAC region for H2 2014 remains strong despite weaker growth in Q1 2014. Growth in the region picked up in Q2 2014, primarily driven by stronger export demand from the advanced economies and improved financial conditions that helped strengthen the domestic demand. While relatively low interest rates in the region...

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