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17 Oct 2022  |  Europe  |  Tracker
Contact Center as a Service (CCaaS) Solutions Respond to Remote Workforce Requirements in Europe
Seamless Customer Experience with CCaaS Solutions
This research service examines the European Contact Center as a Service (CCaaS) market. The market comprises full suite hosted interactive voice response (IVR), omnichannel customer experience analytics, reporting insights, customer self-service capabilities, automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO...
$4,950.00 -
19 Sep 2022  |  Europe  |  Tracker
Database of European Mainline Rail Operators and Signaling Solution Providers
Rolling Stock Lists and Signaling Companies by Type and Region
This excel database contains the rolling stock inventory of rail operators in the European Union (EU). The database covers mainline rail applications—intercity, commuter, and freight rail—and offers insight into the rolling stock operated across the EU, including ones that have been retired. In some cases, ordered locomotives have been included...
$2,450.00 -
10 Feb 2022  |  Europe  |  Tracker
Contact Center As a Service (CCaaS) Solutions Respond to Remote Workforce Requirements in Europe
Rapid Migration to CCaaS Solutions in Europe Capturing the Power of Seamless Customer Journeys
This research service examines the Contact Center as a Service (CCaaS) market in Europe. The CCaaS market comprises full-suite hosted interactive voice response (IVR), automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO) applications. The study analyzes the total market size in the base year 2020 and provides ...
$4,950.00 -
08 Nov 2021  |  Europe  |  Tracker
European Customer Experience Outsourcing Growth Opportunities
AI and Digital Technologies Drive Transformational Growth
This research service provides an overview of customer experience outsourcing services in Europe and outlines drivers and restraints, market share by industry participant/ contact channel, revenue by market/service/vertical types, WAHA share, percent of technology adoption and bot-managed interactions. Market dynamics will favor global, technologic...
$4,950.00 -
14 Nov 2017  |  South Asia, Middle East & North Africa  |  Tracker
Sri Lanka Mobile Services Tracker – 2017
Historical and Forecast Data
The Sri Lankan mobile market has experienced a strong growth over the last five years, and is primarily dominated by the two leading service providers. The country’s subscriber base grew at a CAGR of 7.4% from 2011 to 2016, and improved the country’s mobile penetration from 90.4% in 2011 to 123.9% in 2016. Amid the intense competition, mobile s...
$1,500.00 -
14 Nov 2017  |  South Asia, Middle East & North Africa  |  Tracker
Bangladesh Mobile Services Tracker - 2017
Historical and Forecast Data
Bangladesh mobile market has experienced a strong growth over the past few years. With the expansion of the mobile services network, market participants added 41 million mobile subscribers and significantly increased the overall mobile penetration levels from 56% in 2011 to 78% in 2016. The growth trend is expected to continue over the entire forec...
$1,500.00 -
04 Nov 2015  |  Europe  |  Tracker
Home of the Future
European Consumer Demands for a Connected Lifestyle and Expectations for their Ecosystem
The smart and connected homes market is in a high growth phase at the moment, but it is also riddled with uncertainty about what will happen next in terms of technology, applications, business models, suppliers, and customer demographics. This study takes a detailed look at the expectation and requirements of end customers in Europe by examining at...
$6,950.00 -
26 Feb 2015  |  Europe  |  Tracker
2014 Western European Mobile Communications Tracker
Assessment of Mobile Markets in Europe
This tracker assesses the status of the mobile markets in Western Europe, providing a number of key performance indicators gathered per country and per mobile network operator. The historic data spans between 2009 and 2012. The forecast period extends from 2014 to 2018, with 2013 as the base year. The tracker features a summary table for the select...
$6,950.00 -
24 Feb 2015  |  Europe  |  Tracker
2014 Central and Eastern Europe Mobile Communications Tracker
Assessment of Mobile Communications Market in Europe
This tracker analyzes the status of the mobile communications markets in the Central and Eastern Europe. It provides a number of key performance indicators gathered per country and per mobile network operators (MNOs). The historic data spans between 2009 and 2012. The base year is 2013. The forecasting period extends from 2014 to 2018. The tracker ...
$6,950.00 -
06 Feb 2015  |  Europe  |  Tracker
European Consumers’ Attitude towards Driving Dynamics Technologies
Gauging Customers Pulse to Enhance the Driving Experience
A consumer survey completed in 2014 by Frost & Sullivan has revealed that 70% of consumers rate secure feel as the most important aspect when talking about a better driving experience. The survey interviewed more than 1,800 drivers of different car segments across France, Germany, the United Kingdom, and Russia. The survey results present consumers...
$22,500.00