Industries Market Research Reports

Despite disrupting sales and profitability in many markets, the COVID-19 pandemic has ignited minds to build a safer and more convenient environment. The connected automotive industry is making the best of the situation through trending use-cases that will build the new normal across consumer segments. Frost & Sullivan's 'Voice of Customer: In-car ...

As the pandemic fades there are questions about the sustainability of remote and hybrid work, how to modify office real estate to support remote work and better employee engagement. IT decision maker input in Frost & Sullivan's latest survey provides answers. Business leaders are confident that remote work is solidified as a norm, and that supporti...

30 Mar 2023  |  North America  |  Customer Research

Global Laboratory Product Purchasing Trends, 2022–2023

End–user Perspectives on Laboratory Spending Reveals Modest 2023 Budget Increases Following robust 2022 Spending

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Readers of one of Frost & Sullivan’s media partners were invited to participate in an online survey from October to November 2022 examining their laboratories’ product purchasing process in 2022 and expectations for 2023. Frost & Sullivan has conducted similar studies among the same targeted respondents since 2012. The study presents year-o...

Frost & Sullivan's annual survey of contact center solution decision-makers revealed that employee engagement is a top priority for contact center organizations in 2023. Organizations with more employee engagement initiatives benefit from higher employee satisfaction (eNPS) levels and lower attrition. Those with more solutions that support employee...

AI holds the potential to deliver significant benefits to economies and societies—from enabling new business models and driving operational efficiencies to providing accurate predictive outcomes. As AI technology implementation shifts gears—from the proof-of-concept stage to enterprise deployment—failing to implement an enterprise-wide AI str...

About 87% of enterprises believe that artificial intelligence (AI) and machine learning (ML) are important in achieving business goals centered around growing revenue, increasing operational efficiency, and boosting customer experience. However, where are global organizations in this journey and what are their adoption drivers and restraints This F...

The importance of technicians as customers for part suppliers continues to grow with the continued expansion of the Do-It-For-Me (DIFM) channel in the US automotive aftermarket. Although the aftermarket is a mature and stable channel in the United States, market trends such as digitization and private labeling are steadily transforming how technici...

09 Jan 2017  |  North America  |  Customer Research

2016 Global Survey on Clinical Next-Generation Sequencing

Respondents Show Vivid Interest in Developing Clinical NGS-based Tests for Infectious Disease Testing Applications

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The primary goal of this research is to analyze the current and future adoption plans of Next-Generation Sequencing (NGS) for clinical applications. The survey seeks to collect the following key information: • Outsourcing needs and clinical NGS service providers • Current and future interest areas of clinical NGS • Genetic elements of in...

This survey of 170 laboratory managers and researchers investigates budgets for these product categories: instruments, equipment, chemicals, life science reagents and kits, glassware, plasticware, and general laboratory supplies over the 2011-2013 period. Budgets for service and repair of instruments and equipment also are presented. Additionally,...