Cloud Hosting Provider

  1. 25 Mar 2022  |  North America

    2022 UCC Industry Predictions

    Transition to the Next Normal Requires Business Agility and Employees Equipped for Success

    Affects of the pandemic, particularly widespread remote work and work from home practices, will have lasting impact on how people work and the communications and collaboration tools they use. The year 2022 promises to be a year of transition as COVID-19 infection rates decline globally and as end user organizations of all sizes, industries and regi...

    $4,950.00
  2. 03 Mar 2022  |  Global

    Evaluating The Future of Cloud Communications Services in the Era of Hybrid Work

    The Enduring Importance of the PBX and the PSTN in UCaaS Enablement

    The COVID-19 pandemic accelerated certain work-style trends that have slowly been picking up steam over decades. The current massive shift to remote and hybrid work is the result of both recent health and safety measures and long-standing trends such as globalization and employee demand for work-life balance, which have given rise to increasingly d...

    $4,950.00
  3. 20 Jan 2022  |  Global

    Evolving the Role of Telecom Operators in the Global Cloud Communications Value Chain

    Telephony and Platform Integrations Drive Growth Opportunities for Advanced Connectivity Services

    Business communications have evolved over the years to include a plethora of new communications and collaborations tools, such as video meetings, team spaces, business short messaging services (SMS) and more. Many businesses have also moved their call control (private branch exchange (PBX)) and collaboration tools to the cloud and adopting advanced...

    $4,950.00
  4. 12 Jan 2022  |  North America

    Growth Opportunities for Communications, Collaboration and Contact Center Solutions in the Financial Services Industry

    Marketing, Sales, Product Management and Customer Care Must be Digitized to Boost Customer Value

    An important pillar of the global economy, the financial services industry is experiencing rapid and substantial transformation. Contact center, unified communications and collaboration technologies have risen in prominence as financial services institutions have needed to connect a workforce that is more widely distributed than ever before and ad...

    $4,950.00
  5. 07 Jan 2022  |  Global

    Hybrid Work Compels Businesses to Drive Equitable Meetings

    Technologies that Support Engagement and Interactivity Gain Prominence

    The pandemic was a great equalizer with everyone being remote. Mass adoption of video meetings, chat, virtual whiteboarding, and group messaging kept everyone productive and fully connected. Everyone had the same presence and an equal voice during video meetings. As people return to the office, there is a growing challenge of keeping the same level...

    $2,450.00
  6. 20 Dec 2021  |  North America

    Frost Radar™: Cloud Meetings and Team Collaboration Services Market, 2021

    A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

    Frost & Sullivan’s global team of analysts and consultants continuously research a wide range of industries across the globe. The primary and secondary analysis spans the entire value chain, identifying organizations that consistently develop new growth strategies based on a visionary understanding of the future and a proven ability to effectivel...

    $4,950.00
  7. 03 Dec 2021  |  North America

    Frost Radar™: North American UCaaS Market

    A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

    The global COVID-19 pandemic has accelerated decades-long trends including the move to remote and hybrid work, the rise of virtual organizations and the adoption of digital business models whereby all or most customer interactions take place over digital channels. The recent crisis has also elevated businesses’ awareness of the need for more robu...

    $4,950.00
  8. 01 Nov 2021  |  Europe

    Growth Opportunities in the European UCaaS Market

    Cloud Communications Services Shine in Addressing the Distributed Workforce

    COVID-19 has wreaked havoc across Europe and worldwide. It has considerably impacted supply chains and commerce patterns, GDP growth rates, travel, employment and technology investments. In 2020, the European Union (27 countries) experienced a GDP decline of 5.9%; the Euro Area (19 countries) GDP declined by 6.3%; Spain and Italy were among those m...

    $4,950.00
  9. 21 Oct 2021  |  Global

    Business Implications of Programmable Communications

    CPaaS and APIs Open Enterprise Communications to Positively Impact Business Outcomes

    In response to the numerous challenges associated with the COVID-19 pandemic, organizations of all sizes underwent a radical adaptation of their business processes and, in some cases, their entire business models, in order to survive. Throughout 2020, innovative companies found clever ways to serve their customers, which required a new set of commu...

    $4,950.00
  10. 20 Aug 2021  |  North America

    Frost Radar™: Communications Platforms as a Service Industry, 2021

    A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines

    Frost & Sullivan defines Communications Platforms as a Service (CPaaS) as any cloud-based platform that enables developers to programmatically embed voice, video, chat, and messaging services within their business or consumer applications. In nearly all cases, the embedded communications and collaboration services leveraged through a CPaaS are a fe...

    $4,950.00