Communications Services

The communication services market is evolving at a remarkable rate. There is a definite shift from pigeon-holed, specific services provided by non-competing players in the value chain to a more competitive, inclusive ecosystem with organizations offering bundled, end-to-end solutions. This is characterised by the sophistication of technology and consumers’ willingness to pay for more integrated, service-centric solutions.

Frost & Sullivan’s Telecommunications research and consulting programs look evolutions of hardware and software, with focus on the services built on these technologies. This provides unique insights into the competitive dynamics of the market, detailed assessments of market opportunities, pricing strategies, demand trends, and technological developments, as well as applications and best practices for the industry. In the communications services market, we look at, among other segments:

  • Triple, Quad and Quint Play services
  • Operator and Network Provider Strategies
  • Technology Vendor Strategies
  • Regulatory Developments
  • Convergence with new technologies (cloud, mobile money)

We work closely with the world’s leading telecom firms, hardware manufacturers, service providers, OEMs and new age disruptors to build tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of enterprise and consumer telecommunications industry.

  1. 06 Feb 2020  |  Latin America  |  Market Research

    Growth Opportunities in the Global Cloud Meetings and Team Collaboration Services Market, Forecast to 2025

    New Ways of Work Continue to Drive Industry Growth

    The global meetings and team collaboration services market offers significant growth opportunities for enterprise communications and collaboration providers. In 2018, stand-alone audio meeting revenues continued to be negatively impacted by the growing popularity of cloud web/video meetings and team collaboration services. Revenue from stand-alone...

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  2. 30 Apr 2019  |  South Asia, Middle East & North Africa  |  Market Research

    Impact of RJio on the Indian Enterprise Telecom Market, 2018

    RJio will be a Game Changer and will Cause the Next Wave of Disruption in the Market

    The Indian enterprise telecom market is seeing a paradigm shift from a commodity-oriented model to a service-oriented one, and this is happening across all services. The need of the hour is a cohesive value proposition that will tie telecom needs together with the desired business outcome and the growth mandate. Large enterprises are making signifi...

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  3. 21 Feb 2019  |  Africa  |  Market Research

    Regulatory Changes in the South African Telecommunications Sector, 2018

    Appropriate Communications Regulations Framework is Central to the Development of the Communications Sector

    The study provides detailed information regarding key regulations framework shaping the telecommunications sector in South Africa. The study discusses the regulatory framework that looks into the radio spectrum, digital migration, and price regulation into detail. Furthermore, an overview of technology evolution and competitive landscape are also p...

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  4. 09 Oct 2018  |  Latin America  |  Market Research

    Latin American SD-WAN Market, Forecast to 2023

    Overall SD-WAN Revenue to Reach Almost 200 Million by 2023

    The SD-WAN market will present a huge transformation in the telecommunication market over the next 5 years in Latin America as the traditional wide area networks (WANs) are under pressure to keep up with increased enterprise demand for agile, bandwidth-heavy, and latency-sensitive to access and utilize information. The SD-WAN solution uses softwa...

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  5. 27 Mar 2018  |  Latin America  |  Market Research

    Latin American Data Communications Services Market, Forecasts to 2023

    Saturation in the Enterprise Segment Opens Growth Opportunities among SMBs

    In the telecom service industry, the data communications market is one of the most competitive in Latin America. The average revenue per line (ARPL) for data communications services has been declining in recent years due to migration from legacy circuits to Internet protocol (IP) technologies, expense control by enterprises and governments, and als...

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  6. 12 Apr 2017  |  North America  |  Market Research

    Global Satellite Transponder Market, Forecast to 2023

    High-Bandwidth Coverage Continues to Expand and Drive New Growth Opportunities

    The satellite transponder market is projected to grow at a modest but steady compound annual growth rate (CAGR) of 2.9% from 2016 to 2023. Most new growth in the satellite transponder market is expected to come from new high bandwidth, Ka-Band, and Ku-Band transponder/bandwidth leasing. Growth areas such as in-flight communications, maritime commu...

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  7. 21 Dec 2016  |  South Asia, Middle East & North Africa  |  Market Research

    Optic Fiber Communication Networks (OFC) in India—Opportunities for Cable Multiple System Operators (MSOs), Forecast till 2020

    Regulation and Policy Challenges Linger, but Digital India and Digitization of TV Services Boost the Growth of the OFC Market in India

    In India, the trends of increasing smartphone users, OTT video adoption and increased data usage has resulted in telecom operators to improve networks to provide uninterrupted quality of service. Digital India goals and projects like Bharat Net have begun to consider technologies such as optic fibre networks and 4G to provide proper networks to mat...

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  8. 08 Nov 2016  |  South Asia, Middle East & North Africa  |  Market Research

    Kuwait Telecom Market

    Clash of the Titans—Mobile Operators’ Price War Drives Growth

    The study covers Kuwait's telecom market, examining challenges, drivers, and restraints for growth, pricing, distribution, technology, legislation, demand, and geographical trends. Growth forecasts for segments have been provided. There is also an in-depth analysis of the competitive landscape, including operators' market shares and profiles of key...

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  9. 03 Nov 2016  |  North America  |  Market Research

    North American Hosted IP Telephony and UCaaS Market

    Cloud Communications Solutions Evolve to Align with an API Economy

    The North American hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) market is approaching mass adoption in the small and medium-size business (SMB) segment and experiencing accelerated growth in the mid-market and large-enterprise segments. Businesses are undergoing profound transformation as they adopt advanc...

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  10. 13 Oct 2016  |  Latin America  |  Market Research

    Telecommunications Market's Digital Transformation and Evolution

    Technologies to Improve Time-to-Market and Customer Experience, Providing Growth Opportunities for Latin American Telcos

    The advancement of direct and indirect competition in the telecommunications market has impacted revenue growth rates and the profitability margin of traditional operators worldwide. Telcos must therefore reinvent their business models in order to meet the demands of different end users and diversify their revenue streams by verticals. This resear...

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