Enterprise Communications

The convergence of Smartphones, video, messaging and freemium services are shaking up enterprise communications. Enterprises must prepare for the impact of these trends on employee communication and workflows. This has led to communications technology being the centrepiece of enterprise workflows. The ability to effectively connect with stakeholders and partners in a particular operational process is paramount to bringing time and cost based efficiency to the business. Communications have gone beyond simply driving connectivity, to contributing to overall business strategy as well as optimal customer experience.

Frost & Sullivan’s Telecommunications research and consulting programs look evolutions of hardware and software, with focus on the services built on these technologies. This provides unique insights into the competitive dynamics of the market, detailed assessments of market opportunities, pricing strategies, demand trends, and technological developments, as well as applications and best practices for the industry. We pay close attention to new developments in the enterprise communications space, and how can these strategically enhance business efficiency. We look at, among other segments:

  • Routers and switches
  • TDM and IP solutions
  • P2P solutions
  • Voice and unified messaging platforms
  • VoIP and IP endpoint solutions

We work closely with the world’s leading telecom firms, hardware manufacturers, service providers, OEMs and new age disruptors to build tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of enterprise and consumer telecommunications industry.

  1. 05 Oct 2016  |  Global

    Growth Opportunities in the Professional Headset Market

    Evolution of Software-based Communications Continues to Drive Headset Growth

    This study provides an in-depth analysis of the global contact center and office headset market. As part of this analysis, Frost & Sullivan has identified market drivers, restraints, market forecasts and competitive trends within the global business headset market. Frost & Sullivan has also identified 16 growth opportunities for professional heads...

    $4,950.00

    Special Price $3,712.50 save 25 %

  2. 04 Oct 2016  |  Latin America

    Navigating an Era of Digital Transformation in Asia Pacific

    A Customer Perspective

    This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets. Technologies covered include Enterprise Mobility Management, Social ...

    $3,000.00

    Special Price $2,250.00 save 25 %

  3. 04 Oct 2016  |  North America

    Navigating an Era of Digital Transformation in United States

    A Customer Perspective

    This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets. Technologies covered include Enterprise Mobility Management, Social ...

    $3,000.00

    Special Price $2,250.00 save 25 %

  4. 29 Sep 2016  |  Latin America

    Navigating an Era of Digital Transformation in Latin America

    A Customer Perspective

    This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets. Technologies covered include Enterprise Mobility Management, Social ...

    $3,000.00

    Special Price $2,250.00 save 25 %

  5. 27 Sep 2016  |  Global

    Navigating Digital Transformation in Government

    A Customer Perspective

    This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets. Technologies covered include Enterprise Mobility Management, Social ...

    $3,000.00

    Special Price $2,250.00 save 25 %

  6. 27 Sep 2016  |  Global

    Navigating an Era of Digital Transformation in Europe

    A Customer Perspective

    This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets. Technologies covered include Enterprise Mobility Management, Social ...

    $3,000.00

    Special Price $2,250.00 save 25 %

  7. 26 Sep 2016  |  Global

    Navigating Digital Transformation in IT and Communications

    A Customer Perspective

    This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets. Technologies covered include Enterprise Mobility Management, Social ...

    $3,000.00

    Special Price $2,250.00 save 25 %

  8. 23 Sep 2016  |  Global

    UCC Opportunities in the Hospitality Industry

    Advanced UCC Tools Improve the Guest Experience and Optimize Daily Workflows in the Hospitality Industry

    As organizations around the world embrace digital transformation, the hospitality industry is following suit, adopting advanced communications and collaboration technologies to gain operational efficiencies and improve the customer experience. This Frost & Sullivan market insight identifies key UCC opportunities in the hospitality vertical and disc...

    $1,500.00

    Special Price $1,125.00 save 25 %

  9. 22 Sep 2016  |  Global

    Navigating an Era of Global Digital Transformation—A Customer Perspective

    The Future of IT from a Customer Perspective

    Digital transformation is entering an era of unprecedented change for businesses. Seamless, intelligent, and ubiquitous interactivity is a key IT investment theme for companies across all verticals that want to make a big impact on the future of their organization. This study is derived from a survey of IT decision makers around the world across mu...

    $3,000.00

    Special Price $2,250.00 save 25 %

  10. 22 Sep 2016  |  Global

    Navigating Digital Transformation in Energy

    A Customer Perspective

    This study is derived from a survey of IT decision makers around the world across multiple industries. It provides insightful information on what drives investment in IT solutions, the IT-related challenges that organizations face today, and most importantly, plans for IT budgets. Technologies covered include Enterprise Mobility Management, Social ...

    $3,000.00

    Special Price $2,250.00 save 25 %