Enterprise Communications

The convergence of Smartphones, video, messaging and freemium services are shaking up enterprise communications. Enterprises must prepare for the impact of these trends on employee communication and workflows. This has led to communications technology being the centrepiece of enterprise workflows. The ability to effectively connect with stakeholders and partners in a particular operational process is paramount to bringing time and cost based efficiency to the business. Communications have gone beyond simply driving connectivity, to contributing to overall business strategy as well as optimal customer experience.

Frost & Sullivan’s Telecommunications research and consulting programs look evolutions of hardware and software, with focus on the services built on these technologies. This provides unique insights into the competitive dynamics of the market, detailed assessments of market opportunities, pricing strategies, demand trends, and technological developments, as well as applications and best practices for the industry. We pay close attention to new developments in the enterprise communications space, and how can these strategically enhance business efficiency. We look at, among other segments:

  • Routers and switches
  • TDM and IP solutions
  • P2P solutions
  • Voice and unified messaging platforms
  • VoIP and IP endpoint solutions

We work closely with the world’s leading telecom firms, hardware manufacturers, service providers, OEMs and new age disruptors to build tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of enterprise and consumer telecommunications industry.

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21 Sep 2016  |  South Asia, Middle East & North Africa

India Enterprise Network Services FY15 Market Overview

FY 2015 Market Overview

The Indian enterprise data services market is on a growth trajectory and is set to see a CAGR of about 11% between 2015 and 2021. MPLS/IP VPN, Internet and DLC (in order) are set to be the major contributors to this revenue growth. India has experienced a tremendous increase in the demand for data services, from both enterprises and households. Thi...

USD 1,500.00

USD 1,125.00 save 25 %

30 May 2016  |  North America

2016 Managed Unified Communications Services Buyers' Guide

Leveraging Third-party Expertise and Resources for Better Communications Asset Management

Businesses are increasingly seeking to outsource various information technology (IT) tasks as well as end-to-end IT infrastructure management in order to improve operational efficiencies, leverage a partner’s stronger technology expertise, and gain a competitive edge. Managed customer premises equipment (CPE) services, including managed Internet ...

USD 10,000.00

USD 7,500.00 save 25 %

23 Feb 2016  |  Asia Pacific

Asia-Pacific Enterprise Telephony Market H1 2015 Tracker

Hosted Telephony Continued to Disrupt the On-premises Telephony Market

This Asia-Pacific enterprise telephony market tracker analyzes trends, vendor-market performance, vertical and horizontal market splits, go-to-market strategies, and important customer wins. The market is segmented into Private Branch Exchange (PBX), Key Telephone System (KTS), Wireless Private Branch Exchange (WPBX), and Internet Protocol (IP) PBX...

USD 10,000.00

USD 7,500.00 save 25 %

30 Dec 2015  |  North America

Analysis of the North American VoIP Access and SIP Trunking Services Market

Adoption Grows as New Use Cases Emerge

The VoIP access and SIP trunking market continues to displace legacy telecommunications services as the link between on-premises customer platforms and the public switched telephone network (PSTN). SIP trunking services are being used in a number of new ways, including automated program control and the emerging trend of hybrid cloud communications....

USD 6,000.00

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08 Dec 2015  |  Europe

Analysis of the European Hosted IP Telephony and UCC Services Market

Businesses Embrace the Cloud for Greater Flexibility

The rapidly growing European hosted Internet protocol (IP) and unified communications and collaboration (UCC) services market is creating opportunities for both European and international providers delivering compelling next-generation solutions. The study discusses factors that are impacting growth opportunities in the European hosted IP telephony...

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04 Sep 2015  |  Global

Global Contact Center and Office Headset Market

The Move to Desktop Communications Drives Demand for Enterprise Headsets

This study provides an in-depth analysis of the global contact center and office headset market. As part of this analysis, Frost & Sullivan has identified market drivers, restraints, demand patterns, competitive trends, and growth opportunities within the global business headset market. Through extensive primary and secondary research, this analysi...

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13 Jul 2015  |  North America

Analysis of the North American Hosted IP Telephony and UCC Services Market

The Perfect Storm for Cloud Unified Communications & Collaboration

The North American hosted IP telephony and UCC services market is undergoing major changes as it moves from early-adopter to mass-adoption stage. Increasing customer awareness of cloud communications is driving adoption, yet is also leading to greater scrutiny of service quality and reliability. Heightened customer requirements along with the proli...

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USD 3,712.50 save 25 %

29 May 2015  |  Asia Pacific

Asia-Pacific Enterprise Telephony Market CY 2014 Tracker

Cloud and OTT-based Applications Remain Market Disruptors

This Asia-Pacific enterprise telephony market tracker analyzes trends, vendor performance, vertical and horizontal market splits, go-to-market strategies, and important customer wins. The market is segmented into private branch exchange (PBX), key telephone system (KTS), wireless private branch exchange (WPBX), and Internet protocol (IP) PBX. This ...

USD 13,000.00

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12 May 2015  |  Global

Global Enterprise Communications Platforms and Endpoints Market

Customers Delay Technology Investments Due to Challenging Economy and Evaluation of Cloud Options

This strategic analysis is part of Frost & Sullivans continued coverage of the global enterprise communications platform and endpoint market as well as the broader, overall enterprise communications marketplace. Within this Excel-based deliverable, Frost & Sullivan will provide extensive data analysis of the various types of enterprise communicati...

USD 4,950.00

USD 3,712.50 save 25 %

07 May 2015  |  Africa

ICT Spend in South Africa: Manufacturing Sector

ICT Births New Era of Leaner, More Agile, and Digitised Manufacturing

This research service provides an analysis of ICT spend by the manufacturing sector in South Africa. The objective of the study is to contextualize ICT investment within the sector across 8 categories: cellular connectivity, cloud services, data centres, fixed and non-cellular connectivity, IT hardware, managed services, systems integration, and se...

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