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Information Technology
The global Information Technology industry is navigating a period of transformative change. The development of cloud computing solutions, advancements in artificial intelligence, and the increasing focus on cybersecurity are rapidly altering the industry landscape. To remain competitive and take advantage of new opportunities, businesses need access to up-to-date market research and insights.
Frost & Sullivan delivers comprehensive market research reports for the Information Technology sector, featuring detailed market forecasts, industry trend analyses, competitive benchmarks, and future growth opportunity assessments. Our reports are crafted by leading industry analysts using a robust methodology that combines both primary and secondary data sources....
Key Topics Covered:
Emerging Technologies:
- Generative AI (GenAI) for IoT: Integration of AI with the Internet of Things (IoT) for predictive maintenance, automation, data analytics, and smart solutions.
- Metaverse in Asia: Growth of the Metaverse and virtual reality technology in the Asian market.
- Blockchain Technology: Market trends, adoption, roadmap, and innovations in blockchain technology.
- Edge Data Centers: Growth opportunities in edge computing and decentralized data processing.
- Custom Silicon in Public Cloud: Impact of AI and machine learning on chip design for cloud computing.
- IoT Start-up Tracker: Focus on digital healthcare services offered by startups.
Cloud Computing:
- Global Data Center Services & The State of the Cloud (Europe & Asia-Pacific): Market growth, trends, infrastructure, providers, and security aspects of cloud computing in these regions.
- Maximizing Business Success with Cloud Solutions (Latin America): Utilizing cloud computing, AI, and data for business growth in Latin America.
- North American Data Center Colocation Services: Growth trends, market size, and leasing options for colocation services in North America.
Customer Experience (CX):
- Global CX Outsourcing Services: Trends, strategies, and solutions for outsourcing customer experience services.
- CX Growth Opportunities in Healthcare & Retail: Improving customer experience in healthcare and retail industries.
- Customer Experience Management: Growth opportunities in CX management services globally, in Latin America, and Asia-Pacific.
- Growth Opportunities in CX Transformation: Strategies and opportunities for transforming customer experience across various sectors.
- Important Foundational Lessons for Improving Customer Experience: Key learnings and best practices for enhancing customer experience.
Data & Security:
- Cyberthreats & Data Protection: Impact of cyber threats on data protection industry growth.
- The Current State of the Internet of Things: Evolution, fragmentation, and integration strategies for the IoT landscape.
Other:
- Advancements in Contact Center Workforce Optimization: Trends in workforce optimization tools, AI integration, automation, and software innovations for contact centers.
- AI: Global Megatrends and Ecosystem Growth Opportunities: Overall trends and growth opportunities in the global AI ecosystem.
Additional Observations:
- Industry Focus: Many reports cater to specific industries, like healthcare, retail, and contact centers, highlighting the need for tailored CX strategies and technology adoption.
- Regional Focus: Reports on cloud computing, data centers, and CX management services often have a regional focus (Europe, Latin America, Asia-Pacific, North America), indicating the importance of understanding market nuances in different parts of the world.
- Convergence of Technologies: Several topics showcase the increasing integration of technologies like AI, cloud computing, and data analytics to drive business growth and improve customer experience.
- Security & Privacy Concerns: The focus on data protection alongside data-driven growth opportunities emphasizes the growing need for robust cybersecurity solutions.
Potential Areas for Further Exploration:
- Impact on Specific Jobs: How will these advancements impact specific jobs within different industries (e.g., retail contact centers, data centers)?
Sustainability Considerations: Are there any sustainability concerns associated with the development and deployment of these technologies (e.g., data center energy consumption)
For further information on Frost & Sullivan’s research or to speak to one of our team of growth experts about your company’s future growth needs please contact us.
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17 Oct 2022 | Global | Market Research
NFTs and the Virtual Economy
A Disruptive Technology Innovation that Serves as the Foundation for the Multibillion dollar Virtual Economy
Non-fungible Tokens (NFTs) refer to unique and distinguishable digital assets stored on a distributed ledger/blockchain. Following the emergence of the bitcoin digital currency in early 2009, “colored coins” were coined by Yoni Assia in 2012; these were small parts of bitcoins that represented assets, primarily digital collectibles, and were the pr...
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17 Oct 2022 | Europe | Tracker
Contact Center as a Service (CCaaS) Solutions Respond to Remote Workforce Requirements in Europe
Seamless Customer Experience with CCaaS Solutions
This research service examines the European Contact Center as a Service (CCaaS) market. The market comprises full suite hosted interactive voice response (IVR), omnichannel customer experience analytics, reporting insights, customer self-service capabilities, automatic call distribution (ACD), chat, outbound, and agent performance optimization (APO...
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13 Oct 2022 | Global | Market Research
Technological Shifts to Create Edge Data Center Growth Opportunity
5G, IOT, and the Need for Low Latency Use Cases Drive Future Growth Potential
Edge computing refers to moving data processing and computing as close to the data source/ point of origination as feasible, enabling near-real-time decisions and insights to drive better outcomes. The goal is to reduce latency while still ensuring high efficiency of networks, operations, service delivery, and user experience. Edge computing all...
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10 Oct 2022 | Global | Market Research
Global Breach and Attack Simulation Market, Forecast to 2026
Lack of BAS Product Awareness Limits Adoption While Vendors Receive Pressure to Offer More Capabilities at Lower Costs
Cyberadversaries use sophisticated technologies to launch advanced and targeted attacks against organizations. As a result, organizations must proactively identify security blind spots to prevent significant damage. At the same time, security control validation takes time when organizations resort to traditional methodologies such as penetratio...
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05 Oct 2022 | North America | Tracker
2022 Update—Total Internet of Things (IoT) Device Forecast, 2018–2027
2022 Update—Total Internet of Things (IoT) Device Forecast, 2018–2027
The impact of Covid-19 continues to reverberate in the Internet of Things (IoT) . This Reforecast of the IoT space shows that by 2026, there will be over 66 billion devices active globally. 2020 will see growth decline to 9.3 percent with Asia-Pacific accounting for a large share of that growth. EMEA region will be the slowest to recover with the r...
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05 Oct 2022 | North America | Tracker
2022 Update—Total Cellular Internet of Things (IoT) Connections Forecast 2018–2027
2022 Update—Cellular IoT Connections Forecast, 2018—2027
The impact of Covid-19 continues to reverberate in the Internet of Things (IoT). In addition, the fears of a global recession will have an impact on the market. While this impact is likely to be felt more in the EMEA region, other regions will be impacted by the global recession and inflationery pressures. This Reforecast of the IoT space shows tha...
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03 Oct 2022 | Global | Technology Research
No Code: The Future of Software Development Process
No-code Platforms Will Disrupt the Way Enterprises Develop Their Applications.
As enterprises emerge from the COVID-19 pandemic, many are still struggling to completely resume operations, such as streamlining workflows, improving employee productivity, and enhancing customer experience, in an operating environment that is vastly different from what it was 2 years ago. Enterprises’ teams are more geographically dispersed than ...
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30 Sep 2022 | Global | Customer Research
CX Investments in the Manufacturing Industry 2022
Acceleration to Hybrid, Flexible, and Highly Secure Models
Improving customer experience (CX) ranks as the top corporate objective for the third year, followed closely by improving brand equity. Customer relationships are top of mind for manufacturers in 2022 as maintaining brand loyalty becomes increasingly complex, with the world quickly moving to digital channels. Companies are shifting from remote w...
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28 Sep 2022 | Global | Frost Radar
Frost Radar™: Global Cloud Economics Market—2022
A Benchmarking System to Spark Companies to Action—Innovation that Fuels New Deal Flow and Growth Pipelines
Cloud forms a critical part of the digital transformation efforts of enterprises worldwide. Cloud infrastructure, platforms, and applications extend the benefits of flexibility, scale, and cost to IT and business teams. Yet, year after year, we find that organizations report managing costs in the public cloud as a major challenge. Consequently, int...
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28 Sep 2022 | North America | Market Research
Global Horizontal Business Process Management Services, Forecast to 2028
Organizations are Embracing Digital Technology Solutions to Optimize their Business Processes, Driving Value Creation and Enhancing Business Outcomes
The global business process management (BPM) services market declined in 2020, largely due to the challenges brought on by COVID-19. While client sectors were severely affected by the pandemic, the BPM services industry experienced significant growth in 2021 and is expected to continue to witness year-on-year growth between 2022 and 2028. This gro...
$10,000.00
