USD
GBP
CNY
EUR
INR
JPY
MYR
ZAR
KRW
THB
Information Technology Market Research Reports
The global Information Technology industry is navigating a period of transformative change. The development of cloud computing solutions, advancements in artificial intelligence, and the increasing focus on cybersecurity are rapidly altering the industry landscape. To remain competitive and take advantage of new opportunities, businesses need access to up-to-date market research and insights.
Frost & Sullivan delivers comprehensive market research reports for the Information Technology sector, featuring detailed market forecasts, industry trend analyses, competitive benchmarks, and future growth opportunity assessments. Our reports are crafted by leading industry analysts using a robust methodology that combines both primary and secondary data sources....
Key Topics Covered:
Emerging Technologies:
- Generative AI (GenAI) for IoT: Integration of AI with the Internet of Things (IoT) for predictive maintenance, automation, data analytics, and smart solutions.
- Metaverse in Asia: Growth of the Metaverse and virtual reality technology in the Asian market.
- Blockchain Technology: Market trends, adoption, roadmap, and innovations in blockchain technology.
- Edge Data Centers: Growth opportunities in edge computing and decentralized data processing.
- Custom Silicon in Public Cloud: Impact of AI and machine learning on chip design for cloud computing.
- IoT Start-up Tracker: Focus on digital healthcare services offered by startups.
Cloud Computing:
- Global Data Center Services & The State of the Cloud (Europe & Asia-Pacific): Market growth, trends, infrastructure, providers, and security aspects of cloud computing in these regions.
- Maximizing Business Success with Cloud Solutions (Latin America): Utilizing cloud computing, AI, and data for business growth in Latin America.
- North American Data Center Colocation Services: Growth trends, market size, and leasing options for colocation services in North America.
Customer Experience (CX):
- Global CX Outsourcing Services: Trends, strategies, and solutions for outsourcing customer experience services.
- CX Growth Opportunities in Healthcare & Retail: Improving customer experience in healthcare and retail industries.
- Customer Experience Management: Growth opportunities in CX management services globally, in Latin America, and Asia-Pacific.
- Growth Opportunities in CX Transformation: Strategies and opportunities for transforming customer experience across various sectors.
- Important Foundational Lessons for Improving Customer Experience: Key learnings and best practices for enhancing customer experience.
Data & Security:
- Cyberthreats & Data Protection: Impact of cyber threats on data protection industry growth.
- The Current State of the Internet of Things: Evolution, fragmentation, and integration strategies for the IoT landscape.
Other:
- Advancements in Contact Center Workforce Optimization: Trends in workforce optimization tools, AI integration, automation, and software innovations for contact centers.
- AI: Global Megatrends and Ecosystem Growth Opportunities: Overall trends and growth opportunities in the global AI ecosystem.
Additional Observations:
- Industry Focus: Many reports cater to specific industries, like healthcare, retail, and contact centers, highlighting the need for tailored CX strategies and technology adoption.
- Regional Focus: Reports on cloud computing, data centers, and CX management services often have a regional focus (Europe, Latin America, Asia-Pacific, North America), indicating the importance of understanding market nuances in different parts of the world.
- Convergence of Technologies: Several topics showcase the increasing integration of technologies like AI, cloud computing, and data analytics to drive business growth and improve customer experience.
- Security & Privacy Concerns: The focus on data protection alongside data-driven growth opportunities emphasizes the growing need for robust cybersecurity solutions.
Potential Areas for Further Exploration:
- Impact on Specific Jobs: How will these advancements impact specific jobs within different industries (e.g., retail contact centers, data centers)?
Sustainability Considerations: Are there any sustainability concerns associated with the development and deployment of these technologies (e.g., data center energy consumption)
For further information on Frost & Sullivan’s research or to speak to one of our team of growth experts about your company’s future growth needs please contact us.
-
30 Dec 2015 | Asia Pacific | Market Research
Asia-Pacific Contact Center Outsourcing Market
Market Continues to Grow, though the Pace has Slowed Down
The research service includes analysis of the contact center outsourcing market in Asia-Pacific. Market sizing and forecasting are provided in terms of both seats and revenue. Revenue forecast is provided for 13 countries within the total Asia-Pacific market including Australia, China, Hong Kong, India, Japan, Malaysia, New Zealand, Indonesia, the ...
$20,000.00 -
28 Dec 2015 | North America | Market Research
Public Safety ICT in the North American Smart City
A $10-billion Opportunity in 2016–2020
AAs part of the transition to Smart Cities, municipal leaders have embraced technological solutions for public safety priorities in the field of law enforcement, emergency response, and courts and corrections. Many of these departments in the United States and Canada use outdated systems and protocols that are cumbersome and inefficient. ICT provid...
$6,000.00 -
28 Dec 2015 | Asia Pacific | Market Research
Beijing Data Center Services Market Analysis
Massive Demand in Data Center Sector in China, Especially Beijing
This study evaluates Beijings data center services market from a holistic approach, including the following 5 key aspects: market potential, which discusses the market size and the growth momentum; market dynamics, which discusses the drivers and restraints of the markets; competitive landscape, which discusses the types of date center service pro...
$5,000.00 -
22 Dec 2015 | North America | Market Research
North American Contact Center Outsourcing Market
Digital Transformation Drives Vendor Consolidation
This market analysis study provides market sizing and forecasts for the North American contact center outsourcing market. The North American market revenue represents outsourced revenues associated with customer interactions that originated in North America, regardless of fulfillment model. This includes onshore, nearshore, offshore, home-agent, au...
$6,000.00 -
17 Dec 2015 | Asia Pacific | Market Research
Analysis of the Asia-Pacific Managed Security Services Market
Moving beyond Traditional Services to Advanced Detection and Remediation Capabilities
An increasingly sophisticated security landscape is challenging the validity of many enterprises’ IT setups, forcing them to seek providers of complementary and advanced services. This study explores Asia-Pacific’s managed security services (MSS) market through 2019 including forecasts and trends; drivers and restraints; and market share and c...
$16,000.00 -
The North American broadband market ended the third quarter of 2015 (3Q15) with an estimated 108.5 million subscribers, a year-over-year (YoY) increase of 4.0 million subscribers. Broadband providers offering cable, fiber to the x, and satellite contributed to the increase in subscribers.
$6,000.00 -
30 Nov 2015 | North America | Market Research
Mobile Supply Chain Management Solutions Market Insight
2015 Feedback from North American Businesses
This market insight summarizes and analyzes survey respondents' preferences and plans regarding mobilized supply chain management (MSCM) offerings. The Frost & Sullivan survey was conducted in mid-2015 and asked mobile and wireless decision-makers in the U.S. and Canadian companies about their MSCM deployment plans and barriers to adoption. Current...
$1,500.00 -
27 Nov 2015 | Asia Pacific | Market Research
China Data Center Services Market 2015
Digital Transformation across Industries Generates Massive Demand for Data Storage and IT Outsourcing Services
China is emerging as an important data center services market in the region. This study defines data center services as co-location and managed hosting services, and focuses on third-party data center services with a study period from 2013 to 2021 and base year 2014. The study provides a holistic view of the Chinese data center services market, inc...
$6,000.00 -
23 Nov 2015 | Asia Pacific | Market Research
Asia-Pacific Industrial Control Systems Security Market
Increased Threats Towards Critical Infrastructure Driving Demand for Better Security
The study analyzes the Asia-Pacific industrial control systems (ICS) security market. In the 2010s, there were notable targeted attacks such as Stuxnet that attacked centrifuges, followed by a slew of attacks with code names such as Aurora, Flame, and Havex, discovered by various security vendors’ threat research and intelligence centers. The dri...
$13,500.00 -
20 Nov 2015 | North America | Market Research
Network Security Forensics Global Market
How Much Forensics Do You Need?
When a security breach occurs, an investigation needs to be initiated. Network security forensics is the technology used not only to understand the nature of the breach, but also to trigger the beginning of remediation. Traditional network security platforms include event correlation and full packet capture. However, different security approaches i...
$4,950.00
