IT Services and Applications
The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.
Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:
- CRM
- ERP
- Managed Network Services
- Infrastructure Management
- Managed Security Services
We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.
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16 Jun 2021  |  Europe  |  Customer Research
Frost & Sullivan Cloud User Survey, European Edition, 2020
Survey Results Indicate the Impact of the Ongoing COVID-19 Pandemic on European Enterprises, their Technology Programs, and their Journey to the Cloud
The 2020 Frost & Sullivan Cloud User Survey (European Edition) reveals the impact of the COVID-19 pandemic on European enterprises priorities and technology investments. Conducted in August 2020, the survey garnered responses from 434 IT and business decision-makers from 4 European countries, namely France, Germany, the United Kingdom, and Spain. ...
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17 Apr 2018  |  Africa  |  Market Outlook
South Africa ICT Outlook, 2018
Growing Adoption of Internet of Things (IoT) and Artificial Intelligence (AI) will Shape the ICT Industry
This study provides a 2018 outlook for the South African information and communication technologies (ICT) market. The research scope includes telecommunications, broadcasting, data centres, cloud, IT services, business process management (BPM) services, Internet of Things (IoT), and Artificial Intelligence (AI). Market trends that are examined incl...
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05 Apr 2018  |  Europe  |  Market Outlook
European Fintech Market Outlook, 2018
Impact of Emerging Technologies will Encourage New Business Models in European FinTech
FinTech in Europe is evolving rapidly and 2017 has been an eventful year for the industry. Some of the areas within FinTech that witnessed significant growth during 2017 include Banking-as-a-Service (BaaS), PayTech, InsurTech, RegTech, and Biometrics. The technology trends that have also significantly impacted the industry include cloud, Internet o...
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17 Apr 2015  |  Europe  |  Market Research
Analysis of the European Platform-as-a-service Market
The Need for Efficient Application Delivery Will Influence PaaS Growth
Platform-as-a-service (PaaS) offers cost and operational efficiency for enterprises and developers by providing templates and app development tools on a utility basis, thus enabling easy and innovative application development and delivery. Increased enterprise engagement at the application level, spurred on by the growth of the mobile industry, is ...
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15 Apr 2015  |  Europe  |  Market Research
Analysis of the European Infrastructure-as-a-Service Market
Sustained Enterprise Cloud Migration Will Spur Double-digit Growth
Increased enterprise migration from on-premise IT services to hosted cloud services is expected to contribute to double-digit growth rates for the European Infrastructure-as-a-Service (IaaS) market. The market is constantly evolving, with providers updating their service portfolio to align with internal long-term cloud strategies and to gain a comp...
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19 Aug 2014  |  Africa  |  Market Research
Overall Cloud Computing Market in South Africa and Kenya
Market Set for Exponential Growth as Enterprises Move to Outsource Services
This research analyses the cloud services in South Africa and Kenya. It provides an insight into the current and predicted future status of the cloud computing services and also the key market trends. The research focuses on the types of cloud computing services offered in both countries and the main participants in this space. While the South Afri...
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20 May 2014  |  Africa  |  Market Research
Big Data Outlook in Africa
How are African Companies Deriving Value from Big Data?
Big Data solutions are emerging across Africa, driven by increased connectivity and Internet usage, the rapid proliferation of connected devices and the continued investment in Africa-specific innovations. However, the threat of data overload continues to challenge potential adoption as businesses are still struggling to pinpoint how best to moneti...
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10 Feb 2014  |  Europe  |  Market Research
European Data Centre Services Market
Growing Popularity of the Outsourcing Model Fuels Growth of Retail Colocation and Managed Hosting
The need to reduce IT costs and develop increased efficiency in IT management is causing European organisations to turn towards IT outsourcing models. Data centre services consisting of the retail colocation and managed hosting segments are increasingly being adopted by organisations to benefit from cost efficiencies and to focus internal IT resour...
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01 Oct 2013  |  Europe  |  Market Research
2013 European ICT Vertical Market Model
The Drive Towards a Connected Society Begins with Next Generation Communications Network Rollout
This quantitative research service estimates the ICT spending by 14 industries in 26 European countries. This analysis provides a holistic top down view on which industries already have a high ICT spending pattern, which countries have the highest ICT spending, and which industries are prepared for smart transformation towards a connected society. ...
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21 Feb 2013  |  Europe  |  Market Research
ICT Market in European Banking Sector - Market Model 2012
Banks Tighten their Budgets and Spending on ICT will Moderately Increase Over the Next Three Years
The economic uncertainty generated by the European sovereign debt crisis and the Third Basel Accord requirements have obliged European financial institutions to become cautious about new ICT investments and reduced their budget size. Frost & Sullivan has carried out extensive research to understand the current and future opportunities for ICT vendo...
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