IT Services and Applications

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 24 Sep 2018  |  Global  |  Market Research

    Digital Transformation and Fintech Strategies of JPMorgan Chase

    Dissecting into JPMorgan’s Aggressive Digital Transformation Strategies and Plans in Riding the Wave of Digital Revolution

    The study covers the digital transformation initiatives of JPMorgan Chase & Co (JPMorgan) which has a legacy dating back to 1799. Since then, it has expanded aggressively with a number of mergers and acquisitions. JPMorgan provides both retail and corporate financial services to consumers, corporations, governments and institutions in more than 100...

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  2. 31 Aug 2018  |  North America  |  Market Research

    Cloud IP Telephony and UC&C Services Market in Latin America, Forecast to 2024

    Video and Mobility have Become a Clear Differentiator in the Market

    The cloud IP telephony and unified communications & collaboration (UC&C) services market exhibited a strong performance in Latin America in 2017, regardless of the highly challenging economic scenario in the region. Competition is expected to increase in most countries in Latin America due to new service providers entering the market, existing part...

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  3. 27 Jul 2018  |  North America  |  Market Research

    Canadian Adoption of Mobile Worker Applications, 2018

    Preferences and Plans of Canadian Businesses Reinforce Value of Mobile Apps for Employees

    This study examines the Canadian Mobile Worker Apps market, focusing on the Canada responses to the Frost & Sullivan North American Enterprise Apps Survey. As such, it: • Measures the current use of, and future decision-making behavior toward, mobile worker applications • Uncovers preferences and plans around a number of related mobility ...

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  4. 24 Jul 2018  |  Global  |  Market Research

    FinTech Watchlist Company Profile—Credit Karma

    Personal Finance Company Credit Karma Demystifying the Credit Landscape by Offering Free Credit And Financial Management Services

    The study covers one of the leading credit and financial management company in the United States. Credit Karma which started its business by offering free credit score and free credit report has moved much beyond and rolled out a series of products to cater to the full stack of the market. In the study, Frost has presented the evolution of Credit K...

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  5. 29 Jun 2018  |  Global  |  Technology Research

    Artificial Intelligence: Global Investment Analysis

    Where Should Money Be Invested in AI?

    Leveraging advanced knowledge engineering mechanisms in very large computational databases and advanced search and analytical tools, artificial intelligence (AI) delivers the capability of informed decision making based on logical reasoning to computing systems. This kind of intelligence is being relied upon in the present world to develop innumera...

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  6. 29 Jun 2018  |  Global  |  Technology Research

    Artificial Intelligence- led Disruptions Powering the Future of Media

    Impact of AI in the Digital and Broadcast Media Industry

    Impact of ‘Digitization’ in the media space is likely to put over half a trillion USD at stake, as per industry estimates. The digital paradigm in the media industry is expected to restructure the entire business model. In the digital age, user experience has moved away from being content driven to ‘on-demand’ delivery, offered in a device ...

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  7. 13 Jun 2018  |  North America  |  Strategic Forecasting

    2018 Big Data and Analytics Survey: Angst Over Privacy, Security, Audit Compliance

    For the fifth consecutive year, Stratecast’s Big Data and Analytics group conducted its annual BDA survey. In this year’s survey, Stratecast asked high level executives, involved with BDA and purchasing decisions, topics on: --IS/IT and Business Priorities --Big Data and Analytics Usage and Plans to Implement --Perceptions and Opinions about ...

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  8. 05 Jun 2018  |  North America  |  Market Research

    North American Enterprise Mobility Management (EMM) and Unified Endpoint Management (UEM) Markets, 2018

    Securing Today’s Enterprise Endpoints, Apps and Content

    This study examines the North American Enterprise Mobility Management (EMM) and Unified Endpoint Management (UEM) market. Key industry participants are profiled. Trends and issues, drivers and challenges, the competitive landscape, and potential growth opportunities are defined and discussed. Relevant results from the 2018 Frost & Sullivan Mobile E...

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  9. 16 May 2018  |  North America  |  Market Research

    Managed Security Services Market in Latin America, Forecast to 2022

    Overall Managed Security Services Revenue to Reach More than 1 Billion in 2022

    Managed security services (MSS) provide proactive monitoring of the customer’s security environment by third-party security professionals, and may encompass protection against denial of service attacks, email viruses/worms, spam, and various other cyber maladies. The mindset about security is gradually changing in Latin America although many comp...

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  10. 16 May 2018  |  North America  |  Customer Research

    North American Mobile Enterprise Applications, 2018—A Survey of Customer Preferences, Plans and Impacts

    Pervasive Use of Mobile Worker Apps is Driving Digital Transformation, Employee Productivity, and Customer Engagement

    The future success of North American businesses rests in large part on their ability to truly mobilize their employees. Smartphones and tablets are not enough--It is the application software those devices enable that increasingly makes the difference between winners and losers in a high stakes economy driven by an ever more demanding customer base....

    $6,000.00

    Special Price $4,500.00 save 25 %