IT Services and Applications

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 11 Dec 2018  |  South Asia, Middle East & North Africa

    Digital Transformation of Healthcare in the Gulf Cooperation Council, 2018

    The Rising Life Expectancy and the Growing Demand for Healthcare Services Create Opportunities for Technology Providers

    This market insight highlights global healthcare trends and the GCC’s position in relation to these developments. It also assesses opportunities for technology providers with a focus on the penetration potential of key medical technologies. Countries under study are the United Arab Emirates, Saudi Arabia, Qatar, Bahrain, Kuwait, and Oman. Top 3 ...

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  2. 21 Sep 2018  |  Europe

    European NeoBanks Market, 2018

    High Growth Expected as New Market Segments and Enhanced Customer Engagement Lead to Rapid Adoption

    As the global banking industry struggles with issues related to rising costs, legacy infrastructure, evolving customer demand and changing regulations, the NeoBanking industry is making slow but steady progress. With new business models, innovative products and services, use of technology and approach to business, NeoBanks are engaging their custom...

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  3. 05 Apr 2018  |  Europe

    European Fintech Market Outlook, 2018

    Impact of Emerging Technologies will Encourage New Business Models in European FinTech

    FinTech in Europe is evolving rapidly and 2017 has been an eventful year for the industry. Some of the areas within FinTech that witnessed significant growth during 2017 include Banking-as-a-Service (BaaS), PayTech, InsurTech, RegTech, and Biometrics. The technology trends that have also significantly impacted the industry include cloud, Internet o...

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  4. 10 Nov 2017  |  Europe

    The Global Paytech Market, 2017: Driving Transaction Transformation

    The Application of Enabling Technologies will Underpin the Delivery of Disruptive Payment Services to Customers

    Fintech companies are disrupting the traditional banking and financial services ecosystem by leveraging innovative technologies in order to provide value-added services. Paytech appears as the most exciting subsector of the Fintech industry. Indeed, most technology innovations are used to perform payment transactions in a disruptive way: faster, an...

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  5. 06 Oct 2017  |  South Asia, Middle East & North Africa

    Kuwait Cloud Computing Market—Macro Outlook and Technology Trends, 2017

    Cloud Service Providers’ Association with Telcos Critical to Expand Portfolio

    This Industry Docket explores opportunities for infrastructure development in the cloud market including planning and implementing best practices in Kuwait. Recent changes in the country's legislation allow to international IT service and cloud providers like IBM to set up shop. This provides an opportunity for SMEs in Kuwait to leverage global s...

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  6. 28 Sep 2017  |  South Asia, Middle East & North Africa

    Enterprise Trends for UCaaS solutions Market

    Transforming the workplace by moving communication solutions to the cloud

    This Industry docket covers the trends in Indian Unified Communications (UC) Applications and UC Services market. It also provides insights into the on premise vs the hosted UC adoption in the enterprises. The research also cover the adoption by various verticals. Also, taking into perspective the end user needs, the docket also anlayzes the needs...

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  7. 28 Sep 2017  |  South Asia, Middle East & North Africa

    Telco Datacenter and Cloud Services Market—Translating New Capabilities into New Revenue

    How Telcos are using the Datacenters and cloud to unlock the core network and offer digital transformation services

    Although India is one of the fastest growing mobile and broadband markets in the world, telcos in India face challenges on a number of fronts: an intensively competitive market with a large number of players, declining fixed-line revenues, increasing mobile customer churn brought about by mobile number portability, declining mobile revenue per user...

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  8. 17 Apr 2015  |  Europe

    Analysis of the European Platform-as-a-service Market

    The Need for Efficient Application Delivery Will Influence PaaS Growth

    Platform-as-a-service (PaaS) offers cost and operational efficiency for enterprises and developers by providing templates and app development tools on a utility basis, thus enabling easy and innovative application development and delivery. Increased enterprise engagement at the application level, spurred on by the growth of the mobile industry, is ...

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  9. 15 Apr 2015  |  Europe

    Analysis of the European Infrastructure-as-a-Service Market

    Sustained Enterprise Cloud Migration Will Spur Double-digit Growth

    Increased enterprise migration from on-premise IT services to hosted cloud services is expected to contribute to double-digit growth rates for the European Infrastructure-as-a-Service (IaaS) market. The market is constantly evolving, with providers updating their service portfolio to align with internal long-term cloud strategies and to gain a comp...

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  10. 24 Dec 2014  |  Europe

    ICT Providers in Energy

    Companies to Watch in Central and Eastern Europe

    The energy sector in Central and Eastern Europe (CEE) is on the verge of smart grid transformation. Smart metering remains the key focal point, and smart grid technologies are deployed in pilot projects. This study provides a market analysis of smart energy development in CEE and presents key characteristics of the fast growing IT market in the reg...

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