IT Services and Applications

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 24 Apr 2023  |  Global  |  Market Research

    Global Growth Opportunities for Telecommunications Service Providers in Artificial Intelligence (AI)

    AI Enables Enhanced Business Operations, Data Monetization, and Service Customization to Support Growth

    In this report, Frost & Sullivan examines the role of AI in the telecommunications services industry. Due to declining revenue from core telecom services, telecommunications service providers (telcos) are broadening their operations and leveraging AI to transform telecom services and create significant business value. We identify telcos using A...

    $2,450.00
  2. 31 Mar 2023  |  North America  |  Market Research

    Growth Opportunities in Industry Clouds

    Tailored Solutions Focused on Sector-specific Business Outcomes are Poised to Drive the Next Wave of Cloud Services Adoption

    For more than a decade, cloud has been a critical force powering digital transformation efforts for enterprises around the world. Hyperscalers, such as AWS and Microsoft, that provide infrastructure- and platform-as-a-service offerings to clients across various industries have been dominating the market. In the past three years, a new chapter in cl...

    $2,450.00
  3. 30 Mar 2023  |  North America  |  Market Research

    Growth Opportunities for Artificial Intelligence in the Public Cloud, 2023

    Generative AI Drives the Opportunity Universe with New, Intelligent Capabilities

    This Frost & Sullivan research examines the growing need for artificial intelligence (AI) services to help businesses meet key goals and objectives, as well as the strategic position of public cloud service providers to develop and launch successful AI capabilities for customers. The report discusses the importance of public cloud providers in the ...

    $2,450.00
  4. 23 Feb 2023  |  Global  |  Market Research

    IoT Start-up Tracker— Digital Banking and Financial Services Growth Opportunities

    Digital Banking to Support the Future Growth Potential of IoT Platforms

    The banking and financial services industry is increasingly focused on reducing cost and increasing efficiency and profitability. This Internet of things (IoT) start-up tracker helps participants in the digital banking and financial services ecosystem identify solution providers with offerings that address industry challenges. The start-up tracker ...

    $2,450.00
  5. 30 Dec 2022  |  North America  |  Market Research

    The Looming Recession and its Impact on Cloud Markets

    Enterprise Perspectives on IT Spend in 2023

    Is the global economy on the brink of a recession This has been amongst the most hotly debated questions of 2022. Politicians, analysts, economists, and businesses all seem to have differing perspectives on the topic. Some anticipate a bleak 2023, with an economic environment akin to the Great Recession of 2007–2009. Others sport a rosier outlook...

    $2,450.00
  6. 23 Dec 2022  |  Global  |  Market Research

    Industrial Metaverse Growth Opportunities

    Shifting the Metaverse Hype to a Manufacturing Reality

    The central concept of the Metaverse is straightforward but intriguing: a persistent 3D world where an infinite number of people can interact with one another in real time. The term Industrial Metaverse refers to an always-on 3D environment where digital twins provide virtual replicas of the physical machinery, production line, vehicles, grids, and...

    $2,450.00
  7. 22 Dec 2022  |  Global  |  Market Research

    Smart Home Market Growth Opportunities

    Home Entertainment Systems to Support the Future Growth Potential of Mass IoT

    The smart home market is moving toward optimized and personalized devices, environmental control, and energy consumption through ubiquitous connectivity and digital transformation. This strategic analysis is part of Frost & Sullivan's continued coverage of the global IoT market. Frost & Sullivan offers valuable insights that will help IoT service p...

    $2,450.00
  8. 24 Nov 2022  |  Global  |  Market Research

    Global Artificial Intelligence Information Technology Services Growth Opportunities

    Artificial Intelligence Creates Future Growth Potential Across the Information Technology Services Industry

    This report examines the artificial intelligence (AI) information technology (IT) services sector. While still at a nascent stage, AI technologies are being adopted across industries globally to innovate business models, drive operational efficiencies, and create strategic differentiation. The COVID-19 pandemic has further accelerated the pace of d...

    $2,450.00
  9. 18 Nov 2022  |  North America  |  Market Research

    Latin American Data Center Colocation Services Growth Opportunities

    Future Growth Potential Enhanced by Increasing Hyperscale Demand, Continuous Investments, and Enhanced Digital Transformation Initiatives Across the Region

    Data centers are the backbone of the digital economy. In today's digital world, enterprises and governments must rely on best-in-class data centers and digital infrastructure. Enterprises are increasingly outsourcing their data operations to third-party data center colocation service providers. Implementation of digital transformation initiatives,...

    $2,450.00
  10. 21 Oct 2022  |  North America  |  Market Research

    Automation and Artificial Intelligence Propel North American Mobile Field Service Management (FSM) Market

    Predictive Service, Mobile Access, Powerful Networks Drive Growth Opportunities

    Mobile field service management software solutions continue to be a popular area of digital investment, bringing real-time guidance to workers on the front line and providing valuable information and feedback to supervisory and administrative staff. For the purposes of this 2022 study, mobile field service management (FSM) applications are defin...

    $4,950.00