Unified Communications and Collaboration (UCC) Market
Evaluating Microsoft’s Impact on the Enterprise Communications Ecosystem
Region : Latin AmericaFor over a decade Microsoft has made concerted efforts to establish itself as a major provider of real-time business communications solutions, including enterprise voice and unified communications (UC) services. After gaining a considerable share in the premises-based communications systems market, Microsoft now aspires to capitalize on growing cus...
An Overview of CCaaS Announcements Surrounding Enterprise Connect 2018
Region : North AmericaThe powerful benefits of cloud architectures–more flexible capacity adjustment, more cost-effective support of remote agents and faster access to advanced features—have resulted in high growth rates in the cloud contact center market. Market revenue in North America for hosted/cloud contact center solutions surpassed on-premises product revenue...
Software-based Visual Collaboration Continues to Drive Growth
Region : North AmericaThe global conferencing Services market experienced a growth of 4.6 percent and garnered revenues of $8.0 billion in 2016. The maturity of audio conferencing services combined with the growth of VoIP access at the expense of PSTN, and the shift from attended to automated audio conferencing compressed the demand for stand-alone audio conferencing wh...USD 4,950.00Read More
Looking Beyond the Hype
Region : GlobalHuddle room collaboration is a hot topic these days. The hype surrounding this trend has produced many misconceptions, making it difficult to grasp what huddle room collaboration entails. As organizations design smarter meeting spaces to foster collaboration, it’s time to take a closer look at huddle rooms and the growth opportunities in this mar...USD 3,000.00Read More
Strategic Implications for Star2Star, Blueface, Channel Partners and UCaaS Competitors
Region : North AmericaOn January 3rd, 2017, Sarasota, FL-based Star2Star Communications merged with Dublin, Ireland-based Blueface to form an entity with a market value estimated at $500 million (representing a multiple of current revenues). The new entity’s legal name will be StarBlue; however, the two companies will continue to operate under their original brands in...
Strategic Implications for Cisco, Technology Partners, Service Providers, Platform Vendors and End Customers
Region : GlobalOn October 23rd, 2017, BroadSoft announced its impending acquisition by Cisco, which marked the unified communications as-a-service (UCaaS) industry’s crossing of the Rubicon. With its inception in 1998, BroadSoft heralded the rise of cloud/hosted services and, for almost two decades, symbolized the next generation of business communications, sta...
Mid-year 2017 Market Update
Region : GlobalVideo conferencing adoption is on the rise driven by cloud services, focus on simplification, and lower-prices. As video conferencing becomes an integral part of organizations' digital transformation strategy, the user demand continues to expand. Currently standing at less than 5 percent penetration rate, growth in the future will be driven by a st...
The Huddle Room Era Provides Growth Opportunities for Tabletop Audio Conferencing Endpoints
Region : GlobalTight IT budgets, coupled with challenging economic environments in different world regions, deter demand for audio conferencing endpoints. In 2016, the global tabletop audio conferencing endpoints market declined by 1.6 percent in terms of revenue owing to the decrease in TDM and VoIP connectivity endpoints sales. The USB market continued to grow...USD 4,950.00Read More
Sep 2016USD 500.00Read More
Finding the Best Fit When Moving to Cloud UC Solutions
Region : North AmericaHosted Internet Protocol (IP) telephony and unified communications and collaboration (UCC) services represent a fast-growing segment in the broader cloud communications market. User adoption is rapidly accelerating; at the same time businesses struggle to manage increasingly complex UCC environments and look for more flexible technology consumption...USD 10,000.00Read More