Cloud Hosting Provider Market
Video Collaboration Continues to be the Main Pillar Behind Industry Growth
Region : GlobalThe global conferencing services market continues to offer significant growth opportunities for conferencing and collaboration service providers. While stand-alone audio conferencing services were greatly impacted in 2017, mainly due to the growing popularity of tightly integrated audio and video conferencing services, video-related conferencing ...USD 4,950.00Read More
Understanding the Diverse Competitors and Business Models in the CPaaS Market is Key to Choosing the Right Partner
Region : North AmericaCommunications Platforms as a Service (CPaaS) is arguably one of the more disruptive innovations to affect the business communications market in the past five years. CPaaS solutions represent a significant departure from the way businesses of any size have become accustomed to purchasing and deploying communications. Their value proposition lies in...USD 3,000.00Read More
Competitor Repositioning Creates Disruption and Opportunities
Region : EuropeThe European hosted Internet Protocol (IP) telephony and unified communications as a service (UCaaS) market continues on a strong growth trajectory that is creating value for businesses and growth opportunities for service providers. Continued Integrated Services Digital Network (ISDN) decommissioning is creating opportunities to move businesses to...USD 4,950.00Read More
Tracking UCaaS Perceptions and Provider Selection Criteria in the U.S. Market
Region : North AmericaForward-thinking businesses increasingly evaluate advanced cloud communications and collaboration solutions, including hosted IP telephony and unified communications-as-a-service (UCaaS), as part of their digital transformation initiatives. However, other priorities such as security and network reliability often supersede communications upgrade pro...USD 6,000.00Read More
Evaluating Microsoft’s Impact on the Enterprise Communications Ecosystem
Region : Latin AmericaFor over a decade Microsoft has made concerted efforts to establish itself as a major provider of real-time business communications solutions, including enterprise voice and unified communications (UC) services. After gaining a considerable share in the premises-based communications systems market, Microsoft now aspires to capitalize on growing cus...
An Overview of CCaaS Announcements Surrounding Enterprise Connect 2018
Region : North AmericaThe powerful benefits of cloud architectures–more flexible capacity adjustment, more cost-effective support of remote agents and faster access to advanced features—have resulted in high growth rates in the cloud contact center market. Market revenue in North America for hosted/cloud contact center solutions surpassed on-premises product revenue...
Looking Beyond the Hype
Region : GlobalHuddle room collaboration is a hot topic these days. The hype surrounding this trend has produced many misconceptions, making it difficult to grasp what huddle room collaboration entails. As organizations design smarter meeting spaces to foster collaboration, it’s time to take a closer look at huddle rooms and the growth opportunities in this mar...USD 3,000.00Read More
Strategic Implications for Star2Star, Blueface, Channel Partners and UCaaS Competitors
Region : North AmericaOn January 3rd, 2017, Sarasota, FL-based Star2Star Communications merged with Dublin, Ireland-based Blueface to form an entity with a market value estimated at $500 million (representing a multiple of current revenues). The new entity’s legal name will be StarBlue; however, the two companies will continue to operate under their original brands in...
Strategic Implications for Cisco, Technology Partners, Service Providers, Platform Vendors and End Customers
Region : GlobalOn October 23rd, 2017, BroadSoft announced its impending acquisition by Cisco, which marked the unified communications as-a-service (UCaaS) industry’s crossing of the Rubicon. With its inception in 1998, BroadSoft heralded the rise of cloud/hosted services and, for almost two decades, symbolized the next generation of business communications, sta...