Industrial Automation Customer Satisfaction Analysis for Automation and Control Solutions (ACS) in the African Metal and Mining Industry

 


RELEASE DATE
21-Jun-2007
REGION
Africa
DELIVERABLE TYPE
Customer Research

RESEARCH CODE
M148-01-00-00-00
SKU
IA00783-AF-CR_06324
Yes
SHARE

Customer Satisfaction Analysis for Automation and Control Solutions (ACS) in the African Metal and Mining Industry
Published on: 21-Jun-2007 | SKU: IA00783-AF-CR_06324

Need more details?

$6,950.00

$5,212.50 save 25 %

DownloadLink
Need more details?

Frost & Sullivan conducted in-depth interviews with forty of the largest metal and mining companies in seven African countries. The aim of this reserach service was to provide early market information to suppliers of automation and control solutions by analyzing end user requirements and satisfaction with ACS products and services they receive from their suppliers. The study revealed that end users are highly satisfied with product quality but dissatisfied with the services they receive from their suppliers.


Have questions about this research or need deeper insights?
Speak directly with our analytics experts for tailored recommendations.

Recent related Voice of Customer research

16 Feb 2015   |   North America   |   Customer Research

Global Survey on Laboratory Information Management Systems

Laboratory personnel were invited to participate in an online survey in June 2014. A total of 366 laboratory decision makers qualified to complete the survey, answering questions about their use of laboratory information management systems (LIMS). Respondents organization types include academic lab...

04 Feb 2015   |   North America   |   Customer Research

The Future of Enterprise Communications in the Workplace in North America

The overall research objective is to measure the existing use and future decision making behavior toward Information Technology (IT) within North America, covering the manufacturing, education, financial, government, healthcare, and retail sectors, and specifically, smart phones, tablets, cloud comp...

27 Jan 2015   |   North America   |   Customer Research

The Future of IT in the Healthcare Industry in North America, Latin America, and Europe

The overall research objective is to measure the current use and future decision making behavior toward information technology (IT) in the healthcare industry in North America, Latin America, and Europe. The Affordable Care Act, along with the pressure to reduce costs, is forcing vast changes in the...

22 Sep 2014   |   North America   |   Customer Research

Global Next-generation Sequencing Trends

The overall research objective was to capture and analyze global next-generation (NGS) sequencing trends and use. Most researchers outsource NGS technologies; however, in-house NGS technology use is expected to increase within the next 12 months. Data accuracy and operating costs are the top criteri...

30 Jun 2014   |   North America   |   Customer Research

Enterprise Priorities in North America

The main objective of this research service was to investigate the current and future integration of customer interactions in the North American contact centers. Currently, one-third of the contact centers have been fully integrated to deliver seamless and consistent customer experiences across chan...

 

Purchase includes:
  • Report download
  • Growth Dialog™ with our experts

Growth Dialog™

A tailored session with you where we identify the:
  • Strategic Imperatives
  • Growth Opportunities
  • Best Practices
  • Companies to Action

Impacting your company's future growth potential.

Frost & Sullivan conducted in-depth interviews with forty of the largest metal and mining companies in seven African countries. The aim of this reserach service was to provide early market information to suppliers of automation and control solutions by analyzing end user requirements and satisfaction with ACS products and services they receive from their suppliers. The study revealed that end users are highly satisfied with product quality but dissatisfied with the services they receive from their suppliers.
More Information
Deliverable Type Customer Research
No Index Yes
Podcast No
Industries Industrial Automation
WIP Number M148-01-00-00-00
Is Prebook No

Customer Satisfaction Analysis for Automation and Control Solutions (ACS) in the African Metal and Mining Industry

$6,950.00

Special Price $5,212.50 save 25 %

In stock
SKU
IA00783-AF-CR_06324